Citibank Reviews

Name: Citibank
Rating: 2.87

2.9 Rating 228 Reviews

46 %

of reviewers recommend Citibank

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Metrics

2.9

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Citibank 1 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

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“Prompt action. I'm delighted Rockpilel was able to assist me.”

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Posted 2 days ago

“They successfully recovered my funds, contact them for help”

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Posted 2 days ago

“Thanks for your remarkable service..”

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Posted 3 days ago

“The moment I contacted this team, I was impressed by their quick response from RecoupAgency.com . They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”

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Posted 3 days ago

“Withdrawal handled successfully”

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Posted 5 days ago

“They successfully recovered my funds, contact them for help”

Citibank 1 star review on 28th August 2025

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Posted 2 weeks ago

“prompt action. I'm delighted rockpilel.com was able to assist me.”

Citibank 1 star review on 27th August 2025

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Posted 2 weeks ago

“Fast. Dependable. Restored: Recovered all my funds.”

Citibank 1 star review on 19th August 2025

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Posted 3 weeks ago

“Fast. Dependable. Restored: Recovered all my funds.”

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Posted 3 weeks ago

“Mercy, you truly came through. Got all my funds back!”

Citibank 1 star review on 10th August 2025

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Posted 1 month ago

“All thanks to your firm”

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Posted 1 month ago

“I was completely locked out of my trading account after my withdrawal request got rejected. It felt like my entire investment was at risk. I’ve heard of this happening to others too, and it’s honestly terrifying. But when I reached out for support, ROCKPILEL didn’t let me down. They got me back on track and helped recover my money”

Citibank 1 star review on 29th July 2025

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Posted 1 month ago

“If I had read the reviews in advance, I might have been more aware of the issues others experienced. Thankfully, ROCKPILEL took my complaint seriously and responded promptly and professionally. I received a full refund last week, which was a huge relief and a clear indication that ROCKPILEL Team is committed to customer satisfaction and accountability”

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Posted 1 month ago

“Indeed TheresachinRecovery INC redeems faster & reliable”

Citibank 1 star review on 23rd July 2025

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Posted 1 month ago

“I approached Mrs. Napua Francesca after months of getting nowhere with my bank and law enforcement. She and her team brought something to the table that no one else had: clear direction. They understood the mechanics of the scam better than I did and knew how to navigate the maze of digital transactions, crypto wallets, and offshore accounts. Their approach was not only technical—it was human. They stayed in regular contact and never once made me feel foolish for falling for a scam. Their professionalism helped me stay grounded during a stressful time. Against the odds, they recovered over 70% of my funds. That’s more than I dared hope for. These are real professionals in a field full of pretenders.”

Citibank 1 star review on 22nd July 2025

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Posted 1 month ago

“I was completely locked out of my trading account after my withdrawal request got rejected. It felt like my entire investment was at risk. I’ve heard of this happening to others too, and it’s honestly terrifying. But when I reached out for support, Mrs. Mercy and her team didn’t let me down. They got me back on track and helped recover my money”

Citibank 1 star review on 21st July 2025

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Posted 1 month ago

“I was completely locked out of my trading account after my withdrawal request got rejected. It felt like my entire investment was at risk. I’ve heard of this happening to others too, and it’s honestly terrifying. But when I reached out for support, Mrs. Mercy and her team didn’t let me down. They got me back on track and helped recover my money”

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Posted 1 month ago

“The experience provided me with a significant lesson regarding the essential need to conduct thorough research on a company before engaging their services. I was genuinely grateful to MULDELLLTD, as they not only acknowledged my complaint with genuine concern but also acted quickly to help me recover my funds. Their rapid and compassionate response not only alleviated my worries but also highlighted their steadfast commitment to guaranteeing customer satisfaction.”

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Posted 1 month ago

““R O C K P I L E L responded to my inquiry within a day, explained everything clearly, and didn’t waste time. They recovered my funds faster than expected, and their support team was always on standby when I had questions. Highly recommend!”

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Posted 1 month ago

“"My original withdrawal went quite smoothly. Despite a brief initial delay, the support staff provided a clear explanation, and the money soon arrived in my account. I value their candor on the time and procedure of the withdrawal.”

Citibank 1 star review on 20th July 2025

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Posted 1 month ago

Citibank is rated 2.9 based on 228 reviews