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Citibank Reviews

2.5 Rating 295 Reviews
36 %
of reviewers recommend Citibank
2.5
Based on 295 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5

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Citibank 1 star review on 13th January 2026
Vanessa Bryant
Citibank 1 star review on 12th January 2026
Sofia William
Citibank 1 star review on 14th December 2025
Ace Zachary
Citibank 1 star review on 14th December 2025
Kimberly Torres
Citibank 1 star review on 17th October 2025
Darren Wright
Citibank 1 star review on 17th October 2025
Judith
Citibank 1 star review on 12th October 2025
Donna Rowell
58
Anonymous
Anonymous  // 01/01/2019
I faced a difficult situation and needed guidance. Barbara Hunt came with the help of online sources. Upon contacting them, I was quickly amazed by their professionalism and promptness. They replied swiftly, paid close attention to my concerns, and showed a strong desire to help resolve issues. Their support and assistance left me fully satisfied
Citibank 1 star review on 13th January 2026
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Posted 4 days ago
I faced a difficult situation and needed guidance. Barbara Hunt came with the help of online sources. Upon contacting them, I was quickly amazed by their professionalism and promptness. They replied swiftly, paid close attention to my concerns, and showed a strong desire to help resolve issues. Their support and assistance left me fully satisfied
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Posted 4 days ago
Working with SCARLETT was seamless and efficient from beginning to end. They responded promptly, kept me updated at every stage, and demonstrated great attention to detail.
Citibank 1 star review on 12th January 2026
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Posted 5 days ago
After prolonged difficulties and limited support, the Jack Lisa team intervened with a thorough and attentive review of my case. Their prompt action and consistent communication ensured a seamless resolution, exemplifying an effective and customer-centered technical support model.
Citibank 1 star review on 8th January 2026
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Posted 1 week ago
Recoup Agency stepped in at a moment when I felt completely defeated. I had been struggling with a difficult financial issue involving $346,000, and every attempt to fix it on my own only left me more confused and stressed. From the first conversation, the team showed a level of professionalism and calm reassurance that I desperately needed. They listened carefully, explained every step without rushing me, and kept consistent communication throughout the entire process. What truly stood out was how genuinely supportive they were — they didn’t just handle the problem, they made sure I felt safe, informed, and confident. Thanks to their dedication, the issue was completely resolved, and I finally felt the weight lift off my shoulders. I’m deeply grateful for their help and would recommend them to anyone seeking trustworthy, dependable support.
Citibank 1 star review on 27th December 2025
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Posted 3 weeks ago
My experience with rockpilel.com was outstanding from start to finish. The team was quick to respond, kept me updated at every stage, and managed everything with professionalism and care. Their reliability and clear communication made the entire process effortless. It’s rare to find a company that combines efficiency with genuine commitment, but rockpilel.com did exactly that
Citibank 1 star review on 17th December 2025
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Posted 1 month ago
I was lost and stressed until I found IGRINC.ORG through online reviews. Their team responded quickly, listened closely, and guided me professionally. I finally felt supported and confident that my situation could be resolved
Citibank 1 star review on 14th December 2025
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Posted 1 month ago
My interaction with the Thomas Mitchell team exceeded every expectation I had. In a world where customer support often feels cold and unhelpful, they stood out immediately with their rapid and considerate responses. The speed at which they replied to my first message alone set them apart—it showed they understood the importance of timely communication and respected my time. As I began explaining my issue, they made sure to listen closely. They didn’t interrupt, rush, or treat my concern like a routine case. Instead, they encouraged me to fully express what had happened and took the time to understand every detail. Their gentle patience made me feel heard and valued in a way I didn’t expect. Their problem-solving approach was thoughtful and deliberate. They examined everything carefully and avoided the typical one-size-fits-all solutions. Their attention to detail impressed me, and their explanations helped me stay calm and confident throughout the entire process. What touched me the most was how genuinely empathetic they were. They didn’t treat my issue as just another ticket—they treated it as something that mattered. They reassured me continuously, making me feel supported from start to finish. The final outcome was exactly what I hoped for: my issue was resolved, and I received my cashback with no complications. Thomas Mitchell delivered not just a solution, but an experience rooted in care and professionalism.
Citibank 1 star review on 14th December 2025
Helpful Report
Posted 1 month ago
My interaction with the Thomas Mitchell team exceeded every expectation I had. In a world where customer support often feels cold and unhelpful, they stood out immediately with their rapid and considerate responses. The speed at which they replied to my first message alone set them apart—it showed they understood the importance of timely communication and respected my time. As I began explaining my issue, they made sure to listen closely. They didn’t interrupt, rush, or treat my concern like a routine case. Instead, they encouraged me to fully express what had happened and took the time to understand every detail. Their gentle patience made me feel heard and valued in a way I didn’t expect. Their problem-solving approach was thoughtful and deliberate. They examined everything carefully and avoided the typical one-size-fits-all solutions. Their attention to detail impressed me, and their explanations helped me stay calm and confident throughout the entire process. What touched me the most was how genuinely empathetic they were. They didn’t treat my issue as just another ticket—they treated it as something that mattered. They reassured me continuously, making me feel supported from start to finish. The final outcome was exactly what I hoped for: my issue was resolved, and I received my cashback with no complications. Thomas Mitchell delivered not just a solution, but an experience rooted in care and professionalism.
Helpful Report
Posted 1 month ago
My interaction with the Thomas Mitchell team exceeded every expectation I had. In a world where customer support often feels cold and unhelpful, they stood out immediately with their rapid and considerate responses. The speed at which they replied to my first message alone set them apart—it showed they understood the importance of timely communication and respected my time. As I began explaining my issue, they made sure to listen closely. They didn’t interrupt, rush, or treat my concern like a routine case. Instead, they encouraged me to fully express what had happened and took the time to understand every detail. Their gentle patience made me feel heard and valued in a way I didn’t expect. Their problem-solving approach was thoughtful and deliberate. They examined everything carefully and avoided the typical one-size-fits-all solutions. Their attention to detail impressed me, and their explanations helped me stay calm and confident throughout the entire process. What touched me the most was how genuinely empathetic they were. They didn’t treat my issue as just another ticket—they treated it as something that mattered. They reassured me continuously, making me feel supported from start to finish. The final outcome was exactly what I hoped for: my issue was resolved, and I received my cashback with no complications. Thomas Mitchell delivered not just a solution, but an experience rooted in care and professionalism.
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Posted 1 month ago
URF – Elevating the Standard of Financial Clarity 🔹 Under UNIQUE’s visionary leadership, URF continues to push boundaries in taxation and financial compliance. In a space where complexity is the norm, they deliver clarity, structure, and measurable improvement. Their team skillfully handles platform concerns and simplifies withdrawal systems, combining innovation with genuine client care. Expert, Reliable, Insightful & People-Driven Whether you’re managing a business or personal finances, URF offers guidance you can truly rely on. 👏 Thank you, UNIQUE, for leading a team that delivers excellence at every turn. Verified by Review.io.
Citibank 1 star review on 10th December 2025
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Posted 1 month ago
Working with Rockpilel Team was a smooth and productive experience. Their team communicated clearly, responded quickly, and showed strong expertise in the subject matter. They were able to break down complex information in an understandable way, which made the process much easier to manage. Their openness and straightforward style built trust throughout the project. Given my experience, I would recommend Rockpilel to anyone looking for dependable and competent support.
Citibank 1 star review on 9th December 2025
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Posted 1 month ago
Rockpilel.com continues to impress with their unwavering dedication to quality and professionalism. Their team works with a level of precision and consistency that is truly commendable. Every interaction is smooth, every response is timely, and every outcome reflects their commitment to excellence. They prioritize clarity, respect their clients’ time, and deliver solutions that are both effective and reliable. It’s clear that Rockpilel.com holds itself to a high standard, and that integrity shows in their work. I genuinely appreciate their dependable service and the confidence they bring to every project. A truly outstanding company worth recommending.
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Posted 1 month ago
At a point when everything seems too much to handle, Celineeloninc.org was there. They replied quickly and resolved issues without judgement.
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Posted 1 month ago
What stood out to me most was how genuinely they cared. They took time to understand my situation before offering any advice, and everything they suggested came from experience and a real desire to help. They handled my issue smoothly and efficiently, and I could literally feel the weight lifting off my shoulders with every update.
Citibank 1 star review on 2nd December 2025
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Posted 1 month ago
Thomas Mitchell has set a new benchmark for what reliability truly looks like. A sudden security breach could have derailed everything, but their team stepped in with total command of the situation. They discovered the problem, fixed it efficiently, and built stronger protections moving forward. Their communication was flawless—every update was clear, informative, and reassuring. Thanks to them, I walked away with more confidence in my system than before the breach.
Citibank 1 star review on 30th November 2025
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Posted 1 month ago
Thomas Mitchell has set a new benchmark for what reliability truly looks like. A sudden security breach could have derailed everything, but their team stepped in with total command of the situation. They discovered the problem, fixed it efficiently, and built stronger protections moving forward. Their communication was flawless—every update was clear, informative, and reassuring. Thanks to them, I walked away with more confidence in my system than before the breach.
Helpful Report
Posted 1 month ago
Thomas Mitchell has set a new benchmark for what reliability truly looks like. A sudden security breach could have derailed everything, but their team stepped in with total command of the situation. They discovered the problem, fixed it efficiently, and built stronger protections moving forward. Their communication was flawless—every update was clear, informative, and reassuring. Thanks to them, I walked away with more confidence in my system than before the breach.
Helpful Report
Posted 1 month ago
Thomas Mitchell has set a new benchmark for what reliability truly looks like. A sudden security breach could have derailed everything, but their team stepped in with total command of the situation. They discovered the problem, fixed it efficiently, and built stronger protections moving forward. Their communication was flawless—every update was clear, informative, and reassuring. Thanks to them, I walked away with more confidence in my system than before the breach.
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Posted 1 month ago
“WEX Legal Recovery demonstrates a strong commitment to professionalism, efficiency, and results-driven legal solutions. Their team is knowledgeable, responsive, and focused on achieving the best outcomes for their clients. I highly recommend their services to anyone seeking reliable and effective legal recovery support. More information can be found on their official website at wexlegalrecoveryinst. com"
Citibank 1 star review on 25th November 2025
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Posted 1 month ago
Citibank is rated 2.5 based on 295 reviews