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Citibank Reviews

3.1 Rating 203 Reviews
52 %
of reviewers recommend Citibank
3.1
Based on 203 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5

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Citibank 1 star review on 28th May 2025
Fredmercy347 At Gmail.com
Citibank 2 star review on 24th May 2025
Sandra
Citibank 1 star review on 22nd May 2025
Becky Pear
Citibank 5 star review on 22nd May 2025
Micheal
Citibank 1 star review on 14th May 2025
Sean Weekly
Citibank 1 star review on 14th May 2025
Sean Weekly
Citibank 1 star review on 14th May 2025
Marez
42
Anonymous
Anonymous  // 01/01/2019
I was completely locked out of my trading account after my withdrawal request got rejected. It felt like my entire investment was at risk. I’ve heard of this happening to others too, and it’s honestly terrifying. But when I reached out for support, Mrs. Mercy and her team didn’t let me down. They got me back on track and helped recover my money
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Posted 1 month ago
Lost funds to a fake crypto site. Bruce Nora handled recovery professionally.
Citibank 1 star review on 4th June 2025
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Posted 1 month ago
Lost funds to a fake crypto site. Bruce Nora handled recovery professionally.
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Posted 1 month ago
Two weeks passed after my withdrawal request, and my funds vanished without explanation. I received no updates and felt completely in the dark—until I reached out via the email in my bio. Thankfully, Mrs. Mercy and her team stepped in and successfully recovered my money. The experience was frustrating, but their support made a big difference.
Citibank 1 star review on 28th May 2025
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Posted 1 month ago
I went through an incredibly stressful period when I lost access to my funds. Fortunately, I came across Mr. Erin and his team. They were responsive, professional, and genuinely cared about helping me. They walked me through every step of the recovery process and patiently answered all my questions. With their support, I was able to recover my money—something I honestly thought was impossible.
Citibank 2 star review on 24th May 2025
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Posted 1 month ago
The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.
Citibank 1 star review on 22nd May 2025
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Posted 1 month ago
All thanks to your firm
Citibank 5 star review on 22nd May 2025
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Posted 1 month ago
COVSECLTD did an amazing job after i got scammed by this company
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Posted 1 month ago
Fraudulent page, contact the na..me check my profile details
Citibank 1 star review on 14th May 2025 Citibank 1 star review on 14th May 2025
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Posted 2 months ago
Money recovered by harrylucy977 - @ gmail . com
Citibank 1 star review on 14th May 2025
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Posted 2 months ago
Worse customer service ever !! Closed my account after 15 plus years, due to very poor customer service, and treating customers like dirt. They could care less about LONG time customers.
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Posted 2 months ago
On March 11, fraud occurred on our business account to the amount of $65,900. Citibank has stood by the fraudent source, NOT its customer, refusing to put the money back into our account. Citibank’s negligence continues over 2 months causing us to close our business, placing us in financial peril, and causing irreparable damage to our 35 year reputation. We have been forced to hire an attorney and file a police report against Citibank’s theft of our funds. Fraud is rampant, Citibank is ill equipped to protect its customers. Please be careful.
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Posted 2 months ago
I miscalculated by not performing adequate research prior to utilizing their service. I should have examined the company more closely. Reviews would have warned me about their Scam. I was fortunate that RANGEPRO.ORG responded to my complaint. Their team took my concerns seriously. They acted swiftly to address the problem. I received my refund last week thanks to their help. This quick reimbursement was a tremendous relief, showcasing that RANGEPRO.ORG is dedicated to its customers.
Citibank 1 star review on 6th May 2025
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Posted 2 months ago
I LOST ALL MY CAPITAL, BUT BOREOAKLTD CAME TO RESCUE.
Citibank 1 star review on 6th May 2025 Citibank 1 star review on 6th May 2025
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Posted 2 months ago
Thanks to lindacarol9431 - @ gmail . com, I got my money back
Citibank 1 star review on 5th May 2025
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Posted 2 months ago
I AM A VICTIM WHO WAS SAVED BY MRS OLIVIA UP USERNAME.
Citibank 1 star review on 5th May 2025
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Posted 2 months ago
Couldn’t make withdrawals, TheresachinRecovery INC helped me
Citibank 1 star review on 4th May 2025
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Posted 2 months ago
I watched my life savings vanish in three months because of this platform. Every penny I had worked for was gone. Hope faded with each passing day. I felt trapped and had no way out. I reported the issue to Rangepro.org in desperation. They listened and understood my situation. To my surprise, they took swift action. They launched an investigation and worked tirelessly to recover my funds. After weeks of uncertainty, the impossible happened. Rangepro.org successfully retrieved my money. It was a second chance I never thought I would get. Now, I can rebuild my finances. I am grateful for their help
Citibank 1 star review on 30th April 2025
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Posted 2 months ago
$415,000 gone to a binary options scam… or so I thought. harrylucy*977@*gmail.*com was a blessing. WhatsApp: +44 7388 697958
Citibank 1 star review on 21st April 2025
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Posted 2 months ago
Clara reached out to me about a $90k investment scam, and ANGUSLTD.ORG helped me retrieve my funds successfully.
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Posted 3 months ago
Citibank is rated 3.1 based on 203 reviews