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Citibank Reviews

2.9 Rating 223 Reviews
48 %
of reviewers recommend Citibank
2.9
Based on 223 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5

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Citibank 1 star review on 28th August 2025
Quinn Caroline
Citibank 1 star review on 27th August 2025
Angela V. Wilkins
Citibank 2 star review on 25th July 2025
Jonathan S. Cooper
Citibank 2 star review on 20th July 2025
Joseph M. Hewett
Citibank 1 star review on 28th May 2025
Fredmercy347 At Gmail.com
Citibank 2 star review on 24th May 2025
Sandra
Citibank 1 star review on 22nd May 2025
Becky Pear
46
Anonymous
Anonymous  // 01/01/2019
I lost my husband two years ago, and I’ve been trying to manage everything on my own ever since. A friend mentioned cryptocurrency as a way to grow some savings, and I thought maybe it would help me stay ahead of rising costs. I wish I’d known what I was walking into. I trusted someone online who promised “safe crypto investments for beginners.” It all looked so professional. I sent them just under $35,000 in Bitcoin—and never heard from them again. The shame I felt was overwhelming. I was grieving all over again. It wasn’t just the money—it was the trust I lost in myself. I reached out to RESORUS.COM after reading some reviews and praying they weren’t another scam. They were so gentle with me. No pressure, no sales talk—just understanding, patience, and honesty. They traced where my Bitcoin went, helped me report it to the right people, and even guided me through the paperwork. A few weeks later, I was refunded about 85% of what I lost. It may not seem like much to some, but to me—it meant the world. They gave me back a little hope when I truly thought I had none left. If you’re reading this and hurting, please know: you are not stupid. You are not alone. And there are still good people out there.
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Posted 1 month ago
BEST RECOVERY FIRM
Citibank 1 star review on 12th July 2025
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Posted 1 month ago
I was really worried when my account suddenly got restricted right after I made a withdrawal. It felt like I was stuck and couldn’t access my funds. I was panicking, but then I contacted customer support. Mrs. Mercy and her team responded quickly and handled everything professionally. Thanks to them, I was able to recover my funds and get back to trading smoothly
Citibank 1 star review on 11th July 2025 Citibank 1 star review on 11th July 2025
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Posted 1 month ago
I was really worried when my account suddenly got restricted right after I made a withdrawal. It felt like I was stuck and couldn’t access my funds. I was panicking, but then I contacted customer support. Mrs. Mercy and her team responded quickly and handled everything professionally. Thanks to them, I was able to recover my funds and get back to trading smoothly
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Posted 1 month ago
“I can’t thank Mr. Erin and his team enough! When I lost access to my funds, I was overwhelmed and unsure where to turn. From our first conversation, they made me feel supported and reassured. They took care of everything, explaining each step along the way. Thanks to their hard work, I was able to recover my money. It was such a relief to have them on my side. Highly recommended!
Citibank 1 star review on 9th July 2025
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Posted 1 month ago
Thanks for your kind assistance
Citibank 1 star review on 8th July 2025
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Posted 1 month ago
For months, I was unable to withdraw my funds. I tried everything—I called repeatedly, sent emails, and waited endlessly, but there was no response. Every attempt to reach someone was met with silence. The lack of communication was incredibly frustrating, and I began to feel helpless. Doubt started to creep in, and I was on the verge of losing hope. It felt like I had hit a wall, and there was no way out. Then, I came across ULTIMATE RECOVERY FIRM. At first, I was skeptical, but I had nothing to lose. To my surprise, they took immediate action. They listened, guided me through the process, and stayed in constant contact. Within a short time, I was finally able to recover my money. They gave me relief and restored my trust. I’m beyond grateful for their help when no one else was there..
Citibank 1 star review on 8th July 2025
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Posted 1 month ago
Honest, professional, and effective—the team in my bio helped me recover my lost funds from a scam. Their expertise made the process smooth, and they were incredibly supportive every step of the way. I couldn't have done it without them, and I highly recommend their services!
Citibank 1 star review on 8th July 2025
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Posted 1 month ago
I made the mistake of not conducting proper research before using their services. A more careful review of the company could have revealed some red flags, and customer reviews might have shed light on potential issues. Fortunately, I had the chance to connect with C O V S E C L T D * C O M, who took my concerns seriously. The team responded promptly and worked hard to address the problem. I received my refund last week, which was a great relief.
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Posted 1 month ago
Working with COVSECLTD * COM was a turning point. I’d spent weeks dealing with unhelpful support from the platform, feeling completely stuck. COVSECLTD * COM listened, analyzed my case, and took action. Their regular updates kept me sane, and they ultimately helped me resolve the situation. Highly recommended.
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Posted 1 month ago
Words can’t express how grateful I am to Mr. Tony and his team. Losing access to my money was a nightmare, but they treated me with compassion and respect. Their patience and expertise were invaluable, and I’m so happy to have recovered my funds. Thank you for everything!
Citibank 1 star review on 4th July 2025
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Posted 1 month ago
What began as a promising opportunity spiraled into a nightmare when I realized I had been defrauded out of $89,000. The emotional toll was overwhelming—shame, confusion, and regret haunted me. I was hesitant to trust anyone again, but finding Mrs. Francesca and her team gave me a glimmer of hope. They didn’t sugarcoat anything. They laid out the process, the risks, and the possibilities clearly. Their transparency and constant communication reassured me, and against all odds, they managed to retrieve a majority of my stolen funds.
Citibank 1 star review on 1st July 2025
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Posted 1 month ago
What began as a promising opportunity spiraled into a nightmare when I realized I had been defrauded out of $89,000. The emotional toll was overwhelming—shame, confusion, and regret haunted me. I was hesitant to trust anyone again, but finding Mrs. Francesca and her team gave me a glimmer of hope. They didn’t sugarcoat anything. They laid out the process, the risks, and the possibilities clearly. Their transparency and constant communication reassured me, and against all odds, they managed to retrieve a majority of my stolen funds.
Helpful Report
Posted 1 month ago
I usually prefer to handle things on my own, but after weeks of getting nowhere with a platform issue, I realized I needed help. A friend who had faced a similar situation recommended fraud shield C O V S E C L T D and I reached out to them. From the beginning. They were professional, clear in their communication, and truly listened to my concerns. Throughout the entire process, I felt informed, supported, and respected. Everything was handled efficiently.
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Posted 2 months ago
I usually prefer to handle things on my own, but after weeks of getting nowhere with a platform issue, I realized I needed help. A friend who had faced a similar situation recommended fraud shield C O V S E C L T D and I reached out to them. From the beginning. They were professional, clear in their communication, and truly listened to my concerns. Throughout the entire process, I felt informed, supported, and respected. Everything was handled efficiently.
Helpful Report
Posted 2 months ago
I made the mistake of not doing enough research before using their service—I should have looked into the company more thoroughly. If I had read the reviews, I would have seen the warnings about their scam. Fortunately, STAUNCHVIEW (staunchview.org) responded to my complaint. Their team took my concerns seriously and acted quickly to resolve the issue. Thanks to their help, I received my refund last week. This prompt reimbursement was a huge relief and clearly demonstrated STAUNCHVIEW’s commitment to its customers.
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Posted 2 months ago
COVSECLTD staffs skill in retrieving investment is mind blowing ,thought i lost it all but they came through
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Posted 2 months ago
Every time I visit the branch on 79th and York Ave. in nyc the line is long, machines aren’t working and the branch door after hours doesn’t work. The fees are high and the customers service on the phone are from another country. don’t know where to bank any longer all the banks around my area seemed the same.
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Posted 2 months ago
All thanks to your firm
Citibank 2 star review on 11th June 2025
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Posted 2 months ago
I never thought I’d fall for a scam, but it happened. I met someone online who seemed genuine, and over time, I ended up sending them a lot of money. When I finally realized it was a scam, I was devastated. I didn’t know who to trust or where to turn. After doing a lot of research and seeing mostly fake recovery sites, I found Conquaero.co — and I’m so glad I did. They treated me with respect from the very beginning. No judgment, no false promises. Just straight talk and a clear plan. They explained how the scam likely worked, what steps they could take, and what I could realistically expect. Within a few weeks, they had managed to trace and recover a large portion of the money I thought was gone forever. The emotional support they provided was just as valuable as the financial recovery. They were always professional and empathetic. If you’ve been scammed — especially in a personal way — I highly recommend reaching out to Conquaero. They truly care and they really help.
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Posted 2 months ago
Citibank is rated 2.9 based on 223 reviews