Citibank Reviews

Name: Citibank
Rating: 2.71

2.7 Rating 251 Reviews

42 %

of reviewers recommend Citibank

Company Reviews

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Metrics

2.7

Based on 251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Citibank 1 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PRESLEYCOUP.ORG exceeded my expectations. After a frustrating experience with other support teams, they were the first to truly understand my situation. They communicated regularly and delivered results. Their help wasn’t just support—it was a lifeline.”

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Posted 1 week ago

“The withdrawal has been processed”

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Posted 1 week ago

“For months, I was struggling to sort things out on my own, and it became incredibly overwhelming. I wasn’t sleeping well and found myself constantly stressed and anxious. When I came across Alpha Recovery online, I decided to reach out and see if they could help. To my surprise, they replied quickly, which already gave me a sense of relief. What stood out the most was how sincere and attentive they were. They took the time to listen, explain everything in detail, and didn’t rush me or make me feel like a burden. Their patience and support made me feel more confident about the next steps.”

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Posted 1 week ago

“Their team got back to me quickly, listened to every detail, and patiently worked through my issue. They turned my stress into relief and showed true dedication to their clients.”

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Posted 1 week ago

“— they don’t just promise results, they deliver them!!!!!”

Citibank 1 star review on 16th October 2025

Helpful Report

Posted 1 week ago

“They are very attentive, and deliver a positive result.”

Citibank 1 star review on 15th October 2025

Helpful Report

Posted 1 week ago

“From my very first contact with their team, I was met with professionalism, empathy, and genuine care. They took the time to truly understand my concerns, responded with impressive speed, and provided clear, thoughtful direction every step of the way. What stood out most was their commitment to delivering solutions tailored specifically to my needs — not just quick fixes. Their expertise, patience, and consistency transformed what began as a stressful situation into one filled with reassurance and trust.”

Citibank 1 star review on 14th October 2025

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Posted 1 week ago

“Their dedication surprised me; what started as a stressful problem ended with relief and gratitude.”

Citibank 1 star review on 13th October 2025

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Posted 2 weeks ago

“Their dedication surprised me; what started as a stressful problem ended with relief and gratitude.”

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Posted 2 weeks ago

“The moment I contacted this team, I was impressed by their quick response from RecoupAgency.com . They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.””

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Posted 2 weeks ago

“Great company and support..”

Citibank 1 star review on 7th October 2025

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Posted 3 weeks ago

“Their help restored my confidence, and I can’t thank them enough.”

Citibank 1 star review on 5th October 2025

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Posted 3 weeks ago

“The support team took the time to truly understand the complexities of my issue, listening closely to every detail I shared. Their patience and commitment to fully grasping my needs before proposing any solutions were evident throughout the process. It was clear they weren’t just looking for a quick fix, but for a thoughtful and lasting resolution.”

Citibank 1 star review on 29th September 2025

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Posted 4 weeks ago

“They combine top-level skills with genuine integrity.”

Citibank 1 star review on 28th September 2025

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Posted 1 month ago

“They were patient, empathetic, and understanding. They let me explain everything without judgment. That kind of treatment made me feel valued and gave me the encouragement I desperately needed.”