Citibank Reviews

Name: Citibank
Rating: 2.99

3.0 Rating 214 Reviews

50 %

of reviewers recommend Citibank

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3.0

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Citibank 1 star review on 21st July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Jenny C

Citibank 2 star review on 20th July 2025

Joseph M. Hewett

Fredmercy347 At Gmail.com

Sandra

Becky Pear

Micheal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dispute surrounding my withdrawal persisted with their representatives for an extended duration, characterized by ongoing delays, ultimately resulting in the sudden closure of my account without a clear explanation. Nevertheless, filing a formal complaint with COVSECLTD*COM promptly facilitated the retrieval of my funds.””

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Posted 8 months ago

“I had a really poor experience with withdrawals. The wire transfers rarely work, and money keeps getting returned to my account. They refuse to show any transaction records, so I’m skeptical if they’re real. Supreme Assets Recovery .org helped me through it— WhatsApp contact: +1 (505) —- 402 —- 0714”

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Posted 8 months ago

“"Warning: Scammed by Citibank ! But thanks to RESORUS.COM , I recovered my losses! Their expert team fought tirelessly for me, securing a full refund. Grateful for their diligence and professionalism. If scammed, don't give up! RESORUS.COM truly delivers. 5/5 stars. Highly recommended!"”

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Posted 8 months ago

“Worst place to invest your money ever. I invested into the company and they didn't let me withdraw my funds which I invested with them including the profits I made while trading with them..But Never the less am actually here to appreciate Mrs. Robert’s for her unwavering dedication in helping me to recover my money in full… Call center/ WhatsApp:: +1 (856) 549‑7469‬‬.. Email:: robertslee618. @ gmail.com”

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Posted 8 months ago

“Citi bank is the most disgusting bank I have used for the last 10 years in US. It is so hard to close a CD or transfer money out of a saving's account. They try to frustrate you in every way. Do not use citi bank for anything ever.”

Helpful Report

Posted 8 months ago

“It was so traumatizing and I couldn't talk to no one about it after this investors left me handicapped by taking my 222,500$ stopping me from withdrawal of my hard earned money. My search for redemption begins after a very close associate of mine told me about TheresachinRecovery Specialist and I saw a lot of reviews myself and testimonies about them, finally reached out and to my greatest surprise what I thought was impossible became possible and mind blowing. I will forever share their good work cause they saved me at a time I needed it most. You can contact them through via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 if you’re going through related issues.”

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Posted 9 months ago

“You can finally get back everything you lost to con artists. The most crucial thing is to not hesitate and to ensure that you discuss your recoup process with the appropriate parties. This company is outstanding and will unquestionably help you get back what you lost as well as the peace of mind you deserve. Email support ((@)) deftrecoup. com .”

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Posted 9 months ago

“I'm sharing my experience to warn others about this scam broker , who promised me huge returns but ultimately disappeared with my investment. Fortunately, I was able to recover my funds with the help of COVSECLTD*COM, a reputable recovery service. I strongly advise everyone to stay away from this company and not fall for their false promises. Instead, seek help from trusted sources like COVSECLTD*COM if you've been a victim of a similar scam.”

Helpful Report

Posted 9 months ago

“I was scammed over €999,000 by someone I met online on a fake investment project. I started searching for help legally to recover my money and I came across a lot of Testimonies about theresachinRecovery Experts. I contacted them providing the necessary information's and it took the experts about 72hours to locate and help recover my stolen funds. I am so relieved and the best part was, the scammer was located and arrested by local authorities in his region. I hope this help as many out there who are victims and have lost to these fake online investment scammers. I strongly recommend their professional services for assistance with swift and efficient recovery. They can be reached through the link below. Email: t h e r e s a c h i n 1 2 1 2 (AT) g m a i l . c o m Call/WhatsApp: + 1 2 3 4 3 0 0 1 5 4 4”

Helpful Report

Posted 10 months ago

“This company is about to face bankruptcy and legal action for engaging in an outright illegal operation. They frequently alter their withdrawal guidelines over night without giving their clients any notice. Since they are effectively spitting in their users' faces, this shows a total and total disdain for them. Furthermore, they have no customer service at all—instead of helping their clients, they just give them the runaround. Remarkably, they even forbid clients from taking their own money out. It is highly recommended to read other evaluations, as COVSECLTD*COM has provided valuable insights into this issue.”

Helpful Report

Posted 10 months ago

“I lost all my funds to some scam investment website and needed to hire a hacker to help recover my funds . I have tried so many hackers and got disappointed not until I was introduced to a team of Hackers . This hacker is rated the best on reddit, LinkedIn, and other platforms. They have quick responses to service. Luckily I was able to recover my funds after a couple of hours with these hackers. I also got my snapchat recovered after i lost the account. Thanks so much, I appreciate your good work. This hacker also offers services like phone hack, wallet recovery, delete criminal records, upgrade CS and many more...Anyone can reach out with her via Email:: lilo__grace__75__(AT)__gmail__.__com ) whatsapp:+1( 6--05 ) --691--46-12”

Helpful Report

Posted 10 months ago

“My two Citi credit cards were closed because the payment returned and lale payment for the 1st time after 20 year as a member of Citi Bank. I set online auto payment, I expected my payment always on time for periol years. For some how that unfortunately day, my Citi checking account was frozen ( on my bank monthly statement report) , all my payments could not go through, all of them were returned. I called 6 times and went to local Citi Bank branch, off course my payment finally go through after 3 times returning. However, I requested an explain, Instead send me a letter tell me that was technical issue as they did in the past, I did not receive any explaining . I have been using some others credit cards from different companies, and never plan to open another Citi credit cards, get away from headaches, frustration and upset.”

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Posted 11 months ago

“Try to get anyone on of the f****** phone I dare you! Customer service sucks .”

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Posted 11 months ago

“I had a Citi Credit Card for 10 years and never received any rewards points, while my wife's card (Chase Unlimited) was accruing rewards points that she would redeem for gift cards every couple of months. Meanwhile, I was earning ZERO points. I finally called about it, and the Citi representative informed me that my card did not offer any rewards points, but he switched me to one that does. I questioned, "Why would you give me a credit card that does not have rewards points when you have another card that does provide reward points?" I was never offered any, as if they didn't want you to know about it. For 10 years I used this card monthly and received nothing in return. Now they say I can switch to a card that does! Why didn't they offer this card to begin with? And they refused to credit me any past points for the 10 years I used the card. So, I cancelled and signed on with Chase Unlimited, who offered me a card with reward points from day one. Unlike Citi, who benefited from my usage for 10 years and rewarded me with nothing, when I inquired, they were indifferent. Goodbye, Citi. You took my money from every purchase for 10 years and rewarded me with nothing. I urge everyone to stay away from this bank. The customer service is terrible, and they will take all the money they make from you and reward you with nothing if possible.”

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Posted 1 year ago

“This bank is trash! I was told that I had to wait 2 days until my mobile check was available to me but it wasnt. Then I was told two weeks. I have called and spoke to numerous people and all they do is not help you and hang up in your face. Please save yourself the hassle and bank anywhere else. The best I would say is Arrowhead. They can assist you with any concern you have IMMEDIATELY!!! Even Chase is a good bank to, but banking with citibank is a waste of your time.”

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Posted 1 year ago

“I got fraudulently charged using a Citi credit card and after 3 years of filing complaints, I finally got a hold of someone who could do something about it and they said they couldn't because it was out of their 3 year scope. Yet I filed reviews during all of those years. An absolute joke. Money hungry, dirty, shady company. Do not do business through them.”

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Posted 2 years ago

“Worst phone system out there. Try to call to actually talk to someone. Good luck with that. I do not want to talk to a computer. Just because you refuse to pay your people. Always a a frustrating experience. Citibank use to be my favorite. They are now as bad and worse that the other banks. Citi Bank needs”

Helpful Report

Posted 2 years ago

“Prior to receiving the following notice regarding the delay in the availability of my funds from a check that I deposited through the mobile app, I learned that the check CLEARED. Mind you, the payor of this check was a federal govt office. “The following longer delays will apply (because these deposits may be returned for the reasons indicated): Amount Being Delayed: $1,069.88 Date Available: November 11, 2022 Reason for Delay. We have confidential information indicating the check may not be paid.” If I could give “0” stars, I would.”

Citibank 1 star review on 5th November 2022

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Posted 2 years ago

“Four years running now Citibank has allow a fraudulent company to bill a $300 bogus annual subscription to my account. All four years I was required to jump through all kinds of hoops to fix it. Even changed my account number 4 times. They actually gave the fraudsters my new account number and home address. Had to hire an attorney to send a Cease and Desist to their CEO. Even closing my account didn't stop the madness. Citibank just accept the fraud charge anyway and then tried to bill me again anyway even after I have a letter from them confirming its fraud. WHAT?!? Clearly just another greedy bank who doesn't care about their clients at all.”

Citibank 1 star review on 4th August 2022

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Posted 2 years ago

“Citibank closed two of my credit card accounts, for lack of use. I felt like they could have at least given me a heads up, and I would have utilized the cards, in order to keep the accounts open. It is said, that credit card companies closing accounts, can have a negative impact on one's credit score.”

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Posted 6 years ago

Citibank is rated 3.0 based on 214 reviews