Citizen Wolf Reviews

Name: Citizen Wolf
Address: 65 Marrickville Rd, Marrickville, New South Wales
Rating: 4.84

4.8 Rating 542 Reviews

97 %

of reviewers recommend Citizen Wolf

4.8

Based on 542 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Email:

howl@citizenwolf.com

Location:

65 Marrickville Rd,
Marrickville
New South Wales
2204

Citizen Wolf 5 star review on 20th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the t shirts style but to be honest, I was expecting more robust fabric for the price I paid per t shirt. I have always loved carhartt for their robust thick cotton t shirts because they last years. I don’t think I’ll get the same usage out of citizen wolf products. I have no problem spending good money on quality products but it needs to feel durable and i just don’t get that feeling from the thin fabric citizen wolf uses.”

Helpful Report

Posted 2 months ago

Hey Robert, Thanks for your feedback. Our Tees are made from high quality fabrics and they're built to last. We even offer free repairs for the life of your Tee, if you have any mishaps, so you can keep wearing them. You ordered Tees in our Light-Weight Jersey, made from Organic Cotton 110GSM. This is our lightest fabric. Perhaps, a heavier fabric would be better suited to your needs. We'd be happy to remake your Tee and offer a free upgrade to the Mid-Weight Jersey made from Organic Cotton 145GSM. Or, you may wish to try our Organic Cotton 180GSM, or Hemp/Organic Cotton Blend. Please let us know what you'd prefer and we'd be happy to help.

Posted 2 months ago

“Cannot review it until I revpceive it”

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Posted 8 months ago

“It didn't fit very well. I didn't have the time or energy to send it back to you. I'll sleep in it.”

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Posted 11 months ago

Hey Mark, thanks for your review! There's no need to send back the tee to have changes made, all you need to do is submit your feedback and some photos online via this form, https://www.citizenwolf.com/pages/alterations. If you have any questions, we're happy to help, just send us an email at howl@citizenwolf.com

Posted 11 months ago

“Ok but cut has changed and the shirt is not as long . Also material seems coarser”

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Posted 11 months ago

Hey Anthony, thanks for your review! We want you to love the tee you have so if you need any alterations made we can do that for you! All you need to do is fill out a feedback form here, https://www.citizenwolf.com/pages/alterations, or send an email to howl@citizenwolf.com with your requested changes. For our fabric, we haven’t changed our fabric supplier, but there can be variation from batch to batch… but they all go through stringent quality control in our Melbourne knitting mill 😊

Posted 11 months ago

“I am impressed with the service, I like the material. The cut is still not what iam after but I think it is because I asked for the wrong thing. Not a fan of lose cut. Next tshirt I order with you will be a different style.”

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Posted 2 years ago

Hi Sandra, We're sorry to hear you don't love the style but we're happy to replace it with a more fitted option :) Please email customer service and we'll sort it out for you - howl@citizenwolf.com

Posted 2 years ago

“I love the fabric, you can feel the quality and the colour is gorgeous. The fit is not right so I will return it for alterations”

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Posted 2 years ago

“I expected a better fit”

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Posted 3 years ago

Hi Nadina, My apologies the fit wasn't as you expected :( We guarantee to make any alterations needed within the first 30 days so we can make your perfect fitting Tee! I have sent you an email to follow up as we would love to remake that Tee for you with a new and improved fit. We look forward to hearing back from you! Cheers, The Wolves

Posted 3 years ago

Citizen Wolf is rated 4.8 based on 542 reviews