City Health Foods Australia Reviews

Name: City Health Foods Australia
Address: 146, Hunter Street, 146, Hunter Street, Newcastle
Rating: 4.90

4.9 Rating 2,307 Reviews

98 %

of reviewers recommend City Health Foods Australia

4.9

Based on 2,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

City Health Foods Australia 5 star review on 21st July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products with fast delivery”

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Posted 11 months ago

“Great prices, great service, fast delivery. Happy customer!”

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Posted 11 months ago

“I ordered your wonderful product then realised I missed the unit number in the address - emailed requesting adjustment - quickly received email confirmation of address edit - received packing and delivery updates - product delivered without incident. An excellent service. In comparison I have just used Amazon and will not do so again. I ordered it online and paid for it - the rest should be up to Amazon but my job didnt stop there - I did not get a confirmation email and spent time trying to find out what to do - none of which is obvious. I had to create an account and log on to a massive website to find out what was happening, if it has been packed, if it is on its way - I ordered it and then had to remember to do everything else every couple of days. So one of the biggest online web ordering facilities applies a NO RESPONSIBILITY RULE - I prefer a confirmation email, and packing and delivery updates sent to me. It really is so simple - I pay for the product and delivery - I expect Amazon to at least do something with the enormous web they keep bragging about. Perhaps they need some help to actually create some software to do the job they expect their customers to do. I have read they have problems with hacking. Perhaps with that huge web and the enormous income they receive from the multiple offshoots they could pay another hacker to write a program that will stop the hacking - sounds pretty obvious. THANK YOU CITY HEALTH FOODS for your diligence, attention to detail and speedy, reliable service - all of which DID NOT REQUIRE ME your CUSTOMER TO DO ANYTHING MORE THAN ORDER AND PAY FOR IT because you emailed updates as they happened. Good job and again, excellent service. Jennifer”

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Posted 11 months ago

“All good with goods deliverd, thanks you. Bernie”

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Posted 11 months ago

“City Health Foods delivered quickly and with competitive pricing. Good job 👏”

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Posted 11 months ago

“Prompt delivery and product well wrapped and arrived in excellent condition. Will shop here again.”

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Posted 11 months ago

“City Health Foods = 5 stars Had exactly what I wanted and at a great price!”

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Posted 11 months ago

“Great service, thanks City Health Foods team, my order was delivered sooner than I expected and in perfect condition. Five star service for sure 🙌🙌 Thanks again Ken Johnston”

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Posted 11 months ago

“Easy to make purchases”

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Posted 11 months ago

“I ordered some health products from this business because the price was very competitive. However, I was very pleasantly surprised at how quickly I received them even though I live in regional South Australia. All around it has been a great outcome buying from this business!”

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Posted 11 months ago

“Each order I have made has been very easy using the online portal. There’s a great variety of products most of which are always in stock”

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Posted 11 months ago

“Loved shopping with you your prices are really good and what I be purchased off your store I would have paid so much more at my local heath food shop so very happy 😁”

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Posted 11 months ago

“Great service, prompt delivery and great price.”

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Posted 11 months ago

“Great range of products at good prices, what's not to like?! Thanks =)”

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Posted 11 months ago

“The vanilla protein powder is the best we have come across. Wonderful flavour and we have it over cereal every morning. No grizzly stomach side effects and we have been using it for over 2 years now. Al ways punctual reliable delivery and most reasonable pricing.”

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Posted 11 months ago

“Always good to deal with. Orders are despatched quickly.”

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Posted 11 months ago

“Hasving been ordering from City Health Foods for many years and their service level is exceptional. Always exceeding expectations. Would recommend the to ayone.”

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Posted 11 months ago

“City Health Foods Australia provides excellent service, and their products are very competitively priced. I will not hesitate to buy from them again.”

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Posted 11 months ago

“Great products. I’ve been using City Health for years.”

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Posted 11 months ago

“Ordering online was easy, items were delivered in a good time frame and packaged appropriately.”

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Posted 11 months ago

City Health Foods Australia is rated 4.9 based on 2,307 reviews