Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Classic Firearms Reviews

1.8 Rating 341 Reviews

20 %

of reviewers recommend Classic Firearms

Company Reviews

1.8

Based on 341 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Classic Firearms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Classic Firearms 5 star review on 10th March 2024

Classic Firearms 1 star review on 8th December 2022

Classic Firearms 1 star review on 8th December 2022

Classic Firearms 1 star review on 12th October 2022

Classic Firearms 1 star review on 12th October 2022

Classic Firearms 1 star review on 12th October 2022

Classic Firearms 1 star review on 3rd May 2022

Joe R., Retired Army Master Sergeant

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never never shop online at this place they are very slow u will not get ur product on time .i ordered a fire arm its over a month and i still haven't received it . Also really bad customer service they lie tell u anything to get u off the phone and really don't care how u feel sad sad company WARNING DONT SHOP CLASSIC FIREARMS”

Posted 3 years ago

“Have made to orders 2 days a part. My second order will be here on the 3rd. My first order is still waiting to be shipped it was ordered on the 17th and funds cleared on the 22nd. Apparently it's still in line.”

Posted 3 years ago

“I ordered a firearm on January 21st, it’s now February 25th and it still hasn’t been picked. It shouldn’t take months to ship out an item you supposedly have in stock. They were real quick to charge me $1200. Very poor business and service.”

Posted 3 years ago

“ordered two firearms on 02/04/2021. its 02/25/2021 and still no tracking number or firearms.do not answer emails.horrible.customer service hangs up on you”

Posted 3 years ago

“I placed my order 1/10/2021, we're now at 2/25/2021 and it still hasn't shipped. It says FedEx was notified 1/18/2021, so why hasn't it shipped. My first call to them they told me they are moving warehouses and their systems went down. The second time I called they were waiting for an updated license from my FFL (they never notified me they were waiting on it, they should have called me and asked me if I wanted to change FFLs or wait for their updated license. My latest email with them they told me the carrier has been notified and hasn't picked up. I work in the logistics industry, if my carrier misses a pick up I'm calling them next day making sure the pick up rolls over to the next business day. This is ridiculous, I won't be buying from them again.”

Posted 3 years ago

“I have ordered from Classic Firearms previously without any issues and had great shipping/customer service. However, I ordered my current purchase on 1/16/21. It still hasn't shipped on 2/24/21 and I keep getting the run around via email and conveniently disconnected when I call. Not sure what is going on with the company but they are going to be losing this previously satisfied customer.”

Posted 3 years ago

“Ordered a century arms AK (in stock) on 1/7/21 still hasn't shipped... today is 2/24/21.”

Posted 3 years ago

“These guys are either overloaded with orders or just plain incompetent. I placed my orders on 2/3/21 and they still have not shipped. No FFL items. I'm going to submit a claim with the BBB and my credit card as they have not responded to emails. They spend way too much time marketing the company with no ability to deliver. Would not buy from again.”

Posted 3 years ago

“I've ordered 4 guns from this company in the past year no real issues my last gun a 9 mil hand gun ordered 1 12 21 a week later shipping delay notice waited 2 more weeks nothing emailed them just got automated messages saying please don't send emails or call it slows down service yet meanwhile I was getting constant promotional emails from them finally around 2 6 21 I emailed them told them refund send item or hear from BBB they must fear the BBB because I had a sales rep assigned to me the next day he kept in daily contact with me and had my order shipped 2 day air got gun on 2 12 they will get your order to you and I know it's really busy right now but maybe they should spend more time filling the orders they have instead of spending time on drumming up more business and communicate more I think everybody understands its really busy right now it's just the not knowing that ticks you off they want you to act in good faith and pay in advance they need to act in good faith also but I would order from them again I ordered from them pre covid had the gun in 5 days and everything is of good guality they will ship your order or issue a refund they're legit they just take more orders than they can keep up with”

Posted 3 years ago

“Okay. I hope I'm not the only one, but I have FINALLY received the firearm safe and sound. To their credit, they DID actually send it (which surprised me). Took 3 weeks, but I'm grateful to have it, so I'm changing my rating from one to 3 stars. I hope every one of you get your product. Beautiful gun! I'd hesitate to buy from them again, though. Maybe this company can recoup their reputation.”

Posted 3 years ago

“OK, just found this review site. I'm now terrified!!! Wife made an 1,158.00 purchase for me from them, (gift) ...It's been almost a month and nothing. Come on guys, I need some faith in humanity here....and hope to God she didn't get ripped off trying to buy something for me.”

Posted 3 years ago

“Here's what they did to me. I ordered a 9mm on Jan 28th. Waited until Feb 10th to email them (couldn't get through by phone) to find out when my shipment was shipping. I asked them to kindly send my gun since they had my money and shipping status showed "complete". The next day they told me it was shipped. Relieved, I clicked on their Fed Ex tracking number only to discover that the gun had supposedly been received and signed for BY ME (instead of the FFL) a few days prior to the email! These people are not only robbing- they're gaslighting and oh they're having a blast.”

Posted 3 years ago

“My wife ordered a rifle January 16th.. it finally arrived, February 15th. Its exactly as described. Shipping was ridiculous. But under the circumstances, it wasn't terrible. The customer support is hard to get ahold of. But when we got through. They were very understanding and respectful. They explained the delay. And so on. I had a bad experience because of supply and demand. Not their fault. Is what it is...”

Posted 3 years ago

“Just add this review to the pile of negative ones for this terrible company. They sell products as "In Stock" but then never ship them. My guess is they don't actually have them in stock. Save yourself the hassle and just don't order from them.”

Posted 3 years ago

“Same as everyone else. Ordered Jan 10th, now Feb 16th hasn't even been packed. Super buisness model.”

Posted 3 years ago

“Great business, great guns. Will be purchasing from them again.”

Posted 3 years ago

“Ordered gun on January 2021. They said gun was in stock. They hit my credit card on January 24. Now it is February 13 and no gun and no info on when it will ship. The attorney general in NC should do something about these guys.”

Posted 3 years ago

“In ordered two little pistol magazines. Two weeks later they still have not shipped them and are unresponsive. They should have been to me a week ago.”

Posted 3 years ago

“I was just about to order until I see these reviews and I like their youtube page.”

Posted 3 years ago

“Ordered an in stock AR15 and paid for it and have not received it. I have called and emailed and can't get any kind of response. Their customer service SUCKS!!!!!”

Posted 3 years ago

«
1
2
...
4
5
6
7
8
»

Classic Firearms is rated 1.8 based on 341 reviews