Classic Firearms Reviews

Name: Classic Firearms
Rating: 4.49

4.5 Rating 3,514 Reviews

88 %

of reviewers recommend Classic Firearms

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4.5

Based on 3,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Classic Firearms 4 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

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“Unethical and out to overcharge...several weeks went by without any care to resolve my complaints. I finally posted a negative Google review. 1 day after this review the Cust Svc Manager contacted me with what amounted to a 10% refund, partially in store credit. Within a couple of weeks I placed and paid another order to test our new resolution and utilize my store credit, along with a credit card. Two weeks later I had not received my order so their Cust Svc dept was contacted to determine when the shipment would arrive. I was told a 3rd party verification team did not release the order and they will not contact me with updates, but i could cancel the order. I emailed the Cust Svc Manager with an inquiry about the issue, indicating my intent to remove the previous review once my order and credit was fulfilled with this order. No reply was received but a day later my credit card was credited, EXCEPT for my previous store credit. They kept that. I called directly again and the Cust Svc Manager informed me my account was flagged and frozen after my first review and they would not do business with me any longer. Bottom line, they did not honor their first resolution, never intended to and punished me for posting a negative review due to lack of communication or care. They attempted to have me remove the review before they honored their promises. Had they completed my next order and honored their promises, the review would have been removed and problem solved. Please avoid this firm...there are many other places to do business.”

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Posted 7 years ago

“Bought a Beretta Mod 81 with their "Hand Select" ad-on ($20). Received a pistol missing a grip screw and bushing. Customer service credited me $10 and gave me a link to GPC. GPC had screw and no bushing. Finally went to EBay and spent $36.72 to get bushings/screws from Turkey (only sold it packs of four). Suddenly, after I made my views known in social media, Classic announces that they are sending me the replacement parts. Their Customer Service Head calls me and says "he regrets communication mixup". I've done 2k in business with these people. Never again.”

Helpful Report

Posted 7 years ago

“After a couple days of waiting and a bucket load of patience my SKS arrived as on schedule. The delivery message mentioned the high sales load that gave me a warm fuzzy feeling I did the right thing. I'm very excited about the condition of the order and was more than expected. I have cleaned it, spit shined it and added a cleaning kit and sling, It is now a proud addition to my C&R collection. Thank you again CF for a job well done. So far every thing I have ordered has been ship shape.”

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Posted 7 years ago

“I placed my order, paid my bill and received my purchase 5 days later. It was easy, fast and I was very satisfied with the results. I will definitely continue being a customer. Thank you CF”

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Posted 7 years ago

“To Ben and everyone at Classic Firearms, I would like to say thank you for making this rifle available for purchase to the public. I loved watching Ben uncrate the Chinese SKS type 56 rifles. His informative information was right on. Of all my firearm purchases with Classic Firearms, I think this SKS purchase is my favorite one. The extra money for hand select and milled trigger assembly was well worth it.The action on this rifle is like brand new and the trigger pull is crisp. I will truly enjoy this piece of history for years to come and I thank all of the Classic Firearms team for making it possible. Thank you! Patrick D. Crystal River, Fl.”

Helpful Report

Posted 7 years ago

“I’ve very pleased with classic firearms! They was the first online gun purchase place I’ve gone through. They met all my expectations and more the customer service is phenomenal they have a wide variety of surplus guns and new firearms as well. The customer service will answer any questions and concerns that you may have. They will fix anything pretty much any mistakes or malfunctions to their best ability for you. I had to guns one had a bad magazine they shipped it right away to me. Also I received the wrong magazine for one of my guns they apologized and shipped one right away. Their more than happy to help you with anything. I am very pleased with all my purchases and will continue to purchase all my firearms and accessories through classic firearms they go beyond my expectations compared to other gun dealers I have dealt with in the past. I love this place you can’t beat the customer service you really can’t. They’re the most friendliest and courteous people I’ve spoken to on the phone with any issues. I highly recommend this place!! Thanks”

Helpful Report

Posted 7 years ago

“Personally and recently have purchased several of their barrels for the AR Platform, 223/5.56, 6.5 Grendel and 300 Blackout. all have shot well for me except one, the Grendel, but after hand lapping the barrel got it to a consistent 1-1.5" group @ 100 yds. However....the 10.5" SS 10.5" BO 1/8 twist 300 barrel is getting 1.5" and less @ 100 yds!! Very pleased with that!! Never had any issues with Service or shipping either! :)”

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Posted 7 years ago

“Just bought a SKS,got it in three days unbelievable fast shipping.the gun is in very good condition and I’m a satisfied customer.thanks.”

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Posted 8 years ago

“My rifle had a small place of damage from shipping, however Classic Firearms made it right with no issues. They really care about their customers! They also have fantastic deals! Love them! Of course it just has to be that way, since they are a North Carolina Company!”

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Posted 8 years ago

“Prices are low, staff goes beyond expectations, fast shipping, more than fair!!”

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Posted 8 years ago

“Great company, fast shipping, everything arrives as stated and neatly packed.”

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Posted 8 years ago

“Always introducing new stock. The website is easy to use and customer service is great.”

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Posted 8 years ago

“They shipped my Tokarev mags quickly, had those mags in the first place, and even tried to reach me to see if I wanted a product they were currently out of at the time.”

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Posted 9 years ago

“They are always changing their inventory, almost daily. They payment and shipping is the easiest process I've come across online dealing with guns. Prices are decent. Customer service is phenomenal. A+++++”

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Posted 9 years ago

Classic Firearms is rated 4.5 based on 3,514 reviews