Classic Firearms Reviews

1.8 Rating 341 Reviews
20 %
of reviewers recommend Classic Firearms
1.8
Based on 341 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How do I contact Classic Firearms?
(1 month ago)
You can contact Classic Firearms by Telephone, Email and Live Chat.
(1 month ago)
B-
66.67%
Industry Average
Sorry to hear about all the problems. I've bought 3 rifles in the past 7 months...and a panzer AR12 shotgun. Everything arrived timely and in good shape. Just realizing the shotgun has a problem and have just reached out to them and it's likely a manufacturer problem not theirs. Hopefully more of you get the service I got in the future.
- Mike
ordered rock island shotgun 2 days later it was in my hands pleased with the product and service
- ray lee
I've ordered 4 guns from this company in the past year no real issues my last gun a 9 mil hand gun ordered 1 12 21 a week later shipping delay notice waited 2 more weeks nothing emailed them just got automated messages saying please don't send emails or call it slows down service yet meanwhile I was getting constant promotional emails from them finally around 2 6 21 I emailed them told them refund send item or hear from BBB they must fear the BBB because I had a sales rep assigned to me the next day he kept in daily contact with me and had my order shipped 2 day air got gun on 2 12 they will get your order to you and I know it's really busy right now but maybe they should spend more time filling the orders they have instead of spending time on drumming up more business and communicate more I think everybody understands its really busy right now it's just the not knowing that ticks you off they want you to act in good faith and pay in advance they need to act in good faith also but I would order from them again I ordered from them pre covid had the gun in 5 days and everything is of good guality they will ship your order or issue a refund they're legit they just take more orders than they can keep up with
- Jim b