ClickTransfers Reviews

Name: ClickTransfers
Address: 86-90 Paul Street, London, Hertforshire
Rating: 3.03

3.0 Rating 133 Reviews

49 %

of reviewers recommend ClickTransfers

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About ClickTransfers:

clicktransfers.com is a leading online Transfer booking service which provides Airport Transfers, Airport to resort / hotel shuttles, Private Transfers, Holiday Taxis, etc for customers travelling across the World. Transfers by either private taxi, minibus or coach from the airport to your accommodation. These services are available as a single journey or as a return journey. A single journey is either direct from the airport to your accommodation OR direct from your accommodation to the airport. A return journey is both single journeys combined.
Our aim is to provide high quality airport transfer services whether you are going on holiday or travelling for business, making the whole process simple from the initial booking through to your inbound pick-up. Then you can relax ... or at least worry about other things!

Phone:

0333 2470100

Email:

info@clicktransfers.com

Location:

86-90 Paul Street, London
Hertforshire
EC2A 4NE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got to Faro there was no record of my 2 children which I booked transfers for aswell. Had to wait ages for this to be rectified as the driver didn't have spare kids seats and also the car only just fitted the cases in. On way back taxi was 30 mins later than the time I was told for pickup. I sent 2 emails to click transfers and I have had no responses.”

Helpful Report

Posted 7 years ago

“Appreciating this was not intended to be a direct drop off and direct pick up, I still was not expecting a tour of Majorca on arrival. The journey took 2.5 hours to complete from Palma to Callas de Mallorca. I expected drop-offs to be in and around the east coast area but after 45 minutes we were in the very south-east of the island. Similarly, on return for a 9am flight, the pick up was at 4:15am.”

Helpful Report

Posted 7 years ago

“Already sent you a complaint email re my pick up from hotel to airport. Diane McGuinness”

Helpful Report

Posted 7 years ago

“on arriving at lanzarote airport made our way to the desk for our transfer.not an easy place to find.got there to be told rudely we are not dealing with click transfers anymore found your own way and the window was slammed shut.had to make our way back to main airport to find a taxi as we were stranded at 10.00pm at night.turns out yous knew you were having problems why didnt you do something about it sooner and have something else in place.very stressful and not a good start to our holiday.next day i wrote an email of complaint which took days to answer.phoned a few times got told someone will phone you back no one bothered.all this while on holiday costing me money and time of my holiday.i did get my money back for having to pay for our own transfer.but my main complaint was the service how this was handled and the fact i had a contract with yous for a return at 22 pound.not a single for the same price.phoned again when i got home to be told we dont give free transfers you got your money back.yes i did because yous left me stranded how was i meant to get to my accomodation walk?i wasnt wanting a free transfer only a small refund of the price i paid you for my contracted return.have used this company for many years and had no problems also recommended to family and friends.after this shocking experince and level of customer care which in my opionion amounts to zero i will not use this company again.”

Helpful Report

Posted 7 years ago

“On the 5th November we returned from Garden City,Costa Adeje,Tenerife,We were supposed to be picked up at 11 am but had to phone the office after the transport was over 30 minutes late.We had no return call,as promised,letting us know what was going on.The transport eventually came almost 1 hour late with no explanation and just after we had loaded all our bags into a local taxi which then had to be transferred back.As we also had a long hold up at the airport check-in for some reason we only just made our flight causing us some mild panic.Normally we have had a very good well priced service from Click Transfers,and hopefully this was a one off on their part and we hope to use them again trouble free in future.”

Helpful Report

Posted 9 years ago

“We booked the speedy shuttle service as we did not want to waste time getting from Alicante to Benidorm. If you book the normal shuttle you can have several drop-offs which take so much time up. The speedy shuttle service is a max of 4 stops. When we arrived at Alicante airport and went to the Beni Connect desk and were told we would have to wait for some passengers off another plane to come in an and this was probably going to take approx. 30 minutes. The Rep suggested we went and had a coffee upstairs which we didn't really want or to have to pay for, but we went as we didn't want to hang around doing nothing. I was not happy as the reason I had booked this was to get to Benidorm as quickly as we could and not waste time at the airport. After we had had a coffee we went back to the desk and were told which coach to get on but then we had to sit for another 30 minutes before the last of the passengers who were on our coach arrived. So overall in was over an hour before the coach left. Then as If things couldn't get any worse the driver missed the turning for Benidorm and we had to go through the Toll and then turn round and go back through the toll again the opposite way. Luckily we did only have four drop-offs as I don't know what time we would have got to our hotel otherwise. However on the way back the pick up was on time the driver was courteous and didn't miss the turning and we got back to Alicante in an hour. We couldn't fault the return journey at all and if it had been the same as this on the first journey it would have been excellent.”

Helpful Report

Posted 9 years ago

“I landed in Kos at 21.10, got on the coach at 21.30. It didn't leave the airport until 22.30, and I didn't get to my hotel until midnight. Admittedly the roads are harder for the coach to navigate in the dark, but this length of transfer after a day of traveling was awful. I was going to Kos Town, & this always seems to be the last drop-off. Maybe Click Transfers should consider sometimes reversing the drop-offs. It will be a taxi next time.”

Helpful Report

Posted 9 years ago

ClickTransfers is rated 3.0 based on 133 reviews