Click Energy Reviews

Name: Click Energy
Rating: 3.29

3.3 Rating 131 Reviews

56 %

of reviewers recommend Click Energy

Company Reviews

Questions

Metrics

3.3

Based on 131 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

028 90777707

Email:

chat@clickenergyni.com

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Click Energy 1 star review on 23rd February 2025

Pravesh

Click Energy 1 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Toped up my electric online waiting on code site frozen try to call get all the way threw to be told number busy try again later money dwn still no electric fish in fish tank are probly floating by now”

Helpful Report

Posted 6 years ago

“Fed up trying to top up and it fasting, no pay pal options or automatic top up”

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Posted 6 years ago

“Your to expensive .Nearly £30 a week we put in can't wait to change to another supplier”

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Posted 6 years ago

“Forever taking money when they're not supposed too, changed my meter and gave me the wrong KPN now I can't top and and they harass you with calls if your bill is a day late. Can't not set up a direct debit on bill pay. Worst company”

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Posted 7 years ago

“i live on dungiven rd derry.your salesman tried selling my family click energy with 50 quid free electricity,we said wed think about it.2 weeks later one of your salespeople rang up,we declined and said thank you.our question is why have you rang our no,another 40 times in the last ten days,we have 2 autistic children here and find it so hard to get 5 minutes peace,im sure you don't know our problems and I'm also sure you don't care,either way you wouldn't be ringing a private no,40 times.there has to be some way I can inform the public of your bully boy taktiks.dont you agree.leave us alone please.”

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Posted 7 years ago

“3 or 4 times now,in as many months when I have bought a top-up the keypad code has failed to work. When I contact click energy they have said that the top-up, energy,never( get a clear answer) has went to some other address. duh!! What am I supposed to do?? Still waiting on someone to call me back, will have no electric shortly. Top-up was bought with my money using top-up card they gave me and they tell me they don't understand why it has happened. Not my problem click!! You sort it out and supply me with the electric I paid for. Worst energy company I have had the misfortune to deal with.”

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Posted 7 years ago

“Extremely disappointed as I've noticed a rather significant rise in my electric.. Clicked on it tonight and you have raised the price of my units without notification. Will be calling today to enquire about this.”

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Posted 7 years ago

“I topped up 20.00 with my carď im still waiting on my code”

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Posted 7 years ago

Hi there, can you contact chat @clickenergyni.com so we can look into this please?

Posted 7 years ago

“you put the prices up without notice. will b moving asap. very disappointed!...”

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Posted 7 years ago

“Was great when I joined but to dear now it is costing me a fortune I'll be leaving click energy”

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Posted 7 years ago

“Recently switched to click energy got told it was the same price as my old provider which it isn’t it’s more expensive. Will definitely not be staying with this Company.”

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Posted 7 years ago

“No I hit wrong button I was trying to give 5 stars for excellent service”

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Posted 7 years ago

Click Energy is rated 3.3 based on 131 reviews