Click Energy Reviews

Name: Click Energy
Rating: 3.35

3.4 Rating 126 Reviews

58 %

of reviewers recommend Click Energy

Company Reviews

Questions

Metrics

3.4

Based on 126 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

028 90777707

Email:

chat@clickenergyni.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Financial institution stepped in to recover funds taken without issuing vend code. Avoid this company. Im changing providers as soon as possible”

Helpful Report

Posted 5 years ago

“Bullying sales tactics and bringing called love in a condecending manner will never get you new customers .If I don't agree with your sales person then he just keeps arguing .I tried to leave my house with my baby this morning but unfortunately was cornered by a very ignorant sale person who just wouldn't give up .”

Helpful Report

Posted 5 years ago

“TAKES MONEY. NO VEND CODE ISSUED. CUSTOMER SERVICE POOR. REFUSING TO PROVIDE REFUND OR VEND CODE IMMEDIATELY.”

Helpful Report

Posted 5 years ago

“Been waiting on confirmation of a credit I applied for when I signed up in October. Have called on 4 separate occasions to be told it will be applied in next bill. Still not there.”

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Posted 5 years ago

“I received a message today from someone called Josh saying he was in the area and could call to do my switch over, I replied no thanks as I am sick so today isn’t suitable. He wrote back that he could do it from outside the house and all I would have to do is talk to someone on the phone to verify I am happy with the switch, I told him again today wasn’t convenient as I was sick .. he said again but I can do it from the outside of the house .. I then got angry and told him to forget about it as I’ve already stated I am sick and he said he would cancel the application. Someone from click has just shown up at my door to complete a switch over, I’m not sure if it’s lack of communication or just plain stupidity but no means no!!!”

Helpful Report

Posted 5 years ago

“Absolutely terrible customer service, decided to change provider after feeling as though I was constantly topping my electric up nearly £40 a week. Received a phonecall from click energy in which a man was asking me my reasoning for leaving them, after constantly talking over me, being sarcastic and just nothing but rude and disrespectful I put the phone down. Have never left a review anywhere and this employee has made me so angry worst bit is i would have probably stayed with them if they could have explained my changes! Disgusting company”

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Posted 5 years ago

“Did not work”

Helpful Report

Posted 5 years ago

“Can't top up online....tried from midnight to 1.30am..displays wrong kpn number entered...20 correct entries it still displays this. So frustrating...Plus they guilt trick you by automatically giving a £1 out of a £5 top up to their chosen charity! Also the swipe card doesn't swipe at paypoint ..embarrassing with a queue. I have an early flight in the morning leaving my apartment with no electric for the weekend.”

Helpful Report

Posted 5 years ago

“Well unless you have money to burn stay away from click Energy”

Helpful Report

Posted 5 years ago

“I have already said what the problem is just a pity you didn't have the decency to reply.”

Helpful Report

Posted 5 years ago

“I live on my own from you out your prices up I can't afford it .I have used £20 in 5 day's .would look over using so much but I work out every day.The sooner i change supplier the better because it's a absolute disgrace.”

Helpful Report

Posted 5 years ago

“Was quite happy for the first couple of months, but now there has be a big price hike and it feels to me as if it was intentional and planned. Offer a low price to get you signed up and when you do they jack the price up would advise people to avoid Click Energy, I wish I had.”

Helpful Report

Posted 5 years ago

“It was going well for first few weeks. Now it seems to have doubled in price. I am going to change back to my original supplier not happy at all”

Helpful Report

Posted 5 years ago

“Nearly 3 weeks since I wanted to join but haven’t heard a word from them whats going on this is second time I have sent messages & phoned not happy.”

Helpful Report

Posted 5 years ago

“Only joined a few weeks ago but price has already risen from 15.49 to 16.99 in 1 week of moving. I'm in process of moving back to my old supplier who is much cheaper but click have left me in a position where I can't top up with them and other provider isn't ready to complete the move so I'm left without electricity. Wouldn't recommend to anyone”

Helpful Report

Posted 5 years ago

“Everything!!!!”

Helpful Report

Posted 5 years ago

“Toped up my electric online waiting on code site frozen try to call get all the way threw to be told number busy try again later money dwn still no electric fish in fish tank are probly floating by now”

Helpful Report

Posted 5 years ago

“Fed up trying to top up and it fasting, no pay pal options or automatic top up”

Helpful Report

Posted 5 years ago

“Your to expensive .Nearly £30 a week we put in can't wait to change to another supplier”

Helpful Report

Posted 6 years ago

“Forever taking money when they're not supposed too, changed my meter and gave me the wrong KPN now I can't top and and they harass you with calls if your bill is a day late. Can't not set up a direct debit on bill pay. Worst company”

Helpful Report

Posted 6 years ago

Click Energy is rated 3.4 based on 126 reviews