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Cloudious9 Reviews

4.4 Rating 1,182 Reviews

85 %

of reviewers recommend Cloudious9

Company Reviews

Product Reviews

4.4

Based on 1,182 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Cloudious9 5 star review on 21st July 2023

Cloudious9 5 star review on 10th July 2023

Cloudious9 5 star review on 3rd July 2023

Cloudious9 5 star review on 21st December 2022

Cloudious9 5 star review on 13th July 2022

31

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using the Hydrology9 now for about 3 months and I have to say that it is by far, head and shoulders above any other vape that I've used. I am incredibly impressed with the construction of this vape, the ease of use, and of course, the great hits you get from it. Only drawback is making sure that after cleaning, make sure you tighten all pieces to ensure no water leakage. Through my own fault, water leaked into my flower heating chamber which caused it to stop working. Being my error, I contacted Cloudious9 asking to have a replacement chamber sent to me at my cost. They were quick in responding and telling me that they will be sending me a new chamber with no charge. Now that is customer service, which is lacking so much these days when dealing with companies. If you're looking for a new vape, don't hesitate to deal with Cloudious9. 10 stars from me!”

Posted 10 months ago

“Great, solid equipment. Flexible tech and great customer service. I did have to replace an item because it broke down probably because I overheated the battery. Replaced, no questions asked”

Posted 10 months ago

“Amazing customer service. The base of my unit had stopped working properly. Y’all had a replacement here in days. The battery then broke as I was replacing. So I ordered another and it also got here almost overnight. So happy with service”

Posted 10 months ago

“Extremely happy with your product, bought a friend one who also loves it”

Posted 10 months ago

“Great quality”

Posted 10 months ago

“Exceeded expectations, highly recommend”

Posted 10 months ago

“fast response, great communication, answered all my questions really took the time”

Posted 11 months ago

“Customer support was phenomenal! Love the product and service.”

Posted 11 months ago

“i got the mega bundle and im thoroughly impressed with the quality of the devices. im no pro smoker, infact i have very sensitive throat and lungs and these devices keep the flower cool and light even on the hottest settings ( which, i cannot use LOL, way too much for me ) the manuals are clear and concise. i recommended these products to 2 of my friends and they both bought the mega bundle as well. they are also so pleased”

Posted 11 months ago

“quick order process. great product”

Posted 1 year ago

“Customer service was outstanding. Just got back from vacation and hoping to order something soon.”

Posted 1 year ago

“Everything about this is amazing. The piece itself is so aestheticly pleasing, I love how portable and conspicuous it is. Super simple to use and easy temperature dial. A buddy of mine told me I had wasted my money and would have gotten a puffco, as soon as I got it in he was choking on his words. Seriously an incredible device”

Posted 1 year ago

“i had some problems getting in touch w you. it took me a while to find the phone number and correspondence wasn't easy. but someone did call me and was very kind and helped with my misunderstanding of where the power cable was. product is good”

Posted 1 year ago

“Love the grinder. Wish the lid didn't get stuck so much”

Posted 1 year ago

“I collect high end vapes. I had the original hydrology 9. Frankly I didn't like it at all. I loved the concept but the execution wasn't good. I got the nx yesterday, what a difference! There is definitely a little bit of a learning curve, but once you dial it in, wow. Great taste, huge clouds this is the real deal. It will become a daily driver along side my Tiny Might and my Mighty. Great job Cloudious!!!”

Posted 1 year ago

“Really smooth - no harshness whatsoever (and I’m pretty sensitive to anything inhaled). I highly recommend it if you’re looking for an alternative to smoke.”

Posted 1 year ago

“Great product! Fast shipping!”

Posted 1 year ago

“Great customer support and product.”

Posted 1 year ago

“Great new product I had the older version and the battery when out got a hold of customer service and the hooked me up we money off on a new one mine hasn't been in warranty for a couple year so that was above and beyond thanks again and the new nx is amazing”

Posted 1 year ago

“I ordered a charging set and glass tube for the Hydrology NX. Pleased with purchase, shipping and performance.”

Posted 1 year ago

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Cloudious9 is rated 4.4 based on 1,182 reviews