“No issues, purchase process was quick and easy. Instructions on how to load the profiles in ACR and Lightroom were a great help. Very good e commerce site. Well thought out.”
“I own RNI 5 and would like to do a comparative review of cost vs what we get. In summary, Cobalt gets the work done but with more cost than its competitor (for only one type of camera) for the quantity of the profiles we get. I wished there was a bundled option for a fraction of the price.”
“Cobalt image has been a hit or miss. I have purchased 2 different camera profiles and the one for the Sony A7IV is absolutely fantastic. Literally 5 stars for the profiles they have come up with. However for the Canon R6ii the profiles are practically unusable. Very bad colors and over saturated.”
“Installations from ACR or manual copies to the folder in MacOS 15.0 fail to appear in the emulation list of ACR's profiles. This issue prevents the emulation from being used. However, re-installation shows that the software has been installed. Could you assist with resolving this problem? Note that I am using PS 15.13 (Beta) and ACR (16.5).”
Hello,
we have a support service for email support@cobalt-image.com for issues like this, which can be easily resolved. Please contact us using the aforementioned email so we can find a solution.
Regards.
G.
“Fuji emulations seem good., but I'm not crazy about Cobalt's system or company: you have to buy the basic camera pack first (which I've done). If you change cameras (which I've done) you have to buy a new basic pack for the new camera and the previous one is now wasted. There ought to be some form of trade in. On top of this, as a company Cobalt are rather limp. I've found their web descriptions confusing and dont always work well on android. I've emailed to get clarification and point this out and foudn the'clarification' to be just as confusing, I also had an email about making suggestions to help improve the website and rewards for the best suggestions. I sent a long email (because I'd like to see the company do well). Did I get a reply/acknowledgement/thank you? Of course not”
“I have the Fujifilm and Sony, the color on Sony with cobalt profile look like Fujifilm, 80 90 % in some case, but some case it don't look like it at all, especially classic neg color.
Its ok, I guess, rather than deal with Sony color.”
Thank you for sharing your feedback! We appreciate your observations on the colour profiles. While it's great to hear that the Sony with the cobalt profile can achieve similarities to Fujifilm colours in many cases, we understand that there may be differences, especially with classic negative colours.
We are confident in the quality and performance of our products and would love to assist you in getting the best results from our profiles. Our team is here to help you unlock the full potential and power of our colour profiles. Please don't hesitate to reach out for personalized assistance or tips to achieve your desired look.
Thank you for choosing our products!
“Soon after I purchased a cobalt pack, the e-mail address I used started receiving an enormous volume of spam mail. I'm pretty sure they sell your e-mail address, and you will get a LOT of spam. The dng profiles themselves aren't bad, but I wish I had never bought them because I am now deluged with spam.”
We're sorry for what happened to you, but it's not our responsibility. We never sell our valuable clients' emails to anyone. Additionally, our clients have always been our top priority since day one, receiving constant updates and support in the shortest time possible.
“First, it works well. Second, installation on a Mac was awful. Took about a dozen tries. Third, the price is misleading. It's almost double since it needs their basic pack as well. So, it's a 'Good product but....' Review.”
“I bought the DNG pack for my camera (a7iii) and a Nikon profile pack(the one that contains the d5, d850, and the z7), and I also purchased the Portra pack. I'm quite pleased by the Nikon pack, I was a Nikon shooter for 4years before I switched to Sony, and I think it represents quite accurately the Nikon colors and gives a more natural, balanced color to the Sony, it especially works very well on portraits. The porta pack is a bit different than i thought i would be, i understand that it tries to model exactly how a portra film would behave, but sometimes its not giving me enought of the portra look, it wold be nice to react more to under or over exposer in terms of color shifts, and stuff like that, but it still ok, but compared to the nikon pack i think its a bit overpriced.”
Dear Adrian,
I appreciate your feedback, and I wanted to address the ongoing issue some users are experiencing on Lightroom Mobile following the latest cloud patch from Adobe. It seems that our modular profiles, being more complex than others, are encountering compatibility issues, only on mobile versions for some users.
Rest assured, we are actively monitoring the situation and eagerly awaiting a resolution, as indicated by Adobe on their support forum.
While we await the fix, we recommend taking the following steps to ensure a seamless experience:
Install the previous version of Lightroom Mobile to mitigate the compatibility issues.
Once the issue is resolved, you can seamlessly sync our profiles in the cloud and continue using them on your mobile device.
We understand the inconvenience this may cause and appreciate your patience as we work towards a solution. If you have any further questions or concerns, please don't hesitate to reach out.
Kind regards,
Giuseppe Torre
“I bought their profile to use sometimes when the default profiles of Lightroom are not good enough; however, sometimes between the two, their difference is very, very small. (Monitor Eizo CG319x)”
