Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.81

4.8 Rating 567 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 567 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Coffeeteca 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

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“Quality products and great prices. The delivery was fast.”

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Posted 1 month ago

“First time user, new Atom 65 grinder. Delivered interstate in a week, swapped over hopper at no cost, and best price going around- and a free kilo of beans to boot. Highly recommend!”

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Posted 1 month ago

“Excellent customer service. I requested a call to discuss my possible purchase and Andrew responded within a few hours. So many websites defer to email, online chat or Bots so it was nice to actually speak to someone before making my choice. Love my new Eureka grinder thank you Coffeeteca”

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Posted 1 month ago

“Customer Service was great, I msgd asking for the business to call me and they did on the same day. They gave great advice and led me in the right direction as a non coffee drinker wanting to buy an amazing coffee machine for my husband! The machine was delivered within a few days of purchase. We are a few days in with the coffee machine, and my husband is very happy.”

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Posted 1 month ago

“Fantastic customer service, quick delivery and provided a solution to a minor problem that occurred in the packing.”

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Posted 1 month ago

“Great to deal with, fast shipping”

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Posted 1 month ago

“Such fast, responsive and professional service. I was surprised how quickly my new Gaggia Classic arrived at my door!”

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Posted 1 month ago

“Love the new coffee machine - great service, ordered on Sunday, arrived on Tuesday.”

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Posted 1 month ago

“Great people to deal with.”

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Posted 1 month ago

“Coffeeteca has a good website making it easy to review and purchase equipment. Pricing for the item i purchased has been consistently cheaper than other online stores selling for the same product. The addition of free items including the tamp, tamp mat and 1kg of coffee made the purchase much better value for money. However, both the tamp and tamp mat, in my opinion, are of a low quality and immediately reminded me of Temu products, and as such, went straight in the bin. The included 1kg of coffee beans is an 'in house' branded bag. Disappointingly, the coffee only has an expiry date and not a roast date. Because of the unknown roasted/packaged date, the beans were only useful to perform a basic dial-in and burr season. For this purpose alone i am very thankful for the free beans as it meant minimal adjustment and wastage of my own purchased beans. I do not buy beans to drink whether in-store or via online that dont state roast date as this is a major indicator of freshness. I was extremely surprised and pleased to see the inclusion of the factory (Eureka) dose ring with the grinder, as I was under the assumption that this was not an inclusion with this grinder model in Australia. I have been watching the availability of this model from Coffeeteca and other businesses for a few months and have noted that it has been out of stock a few times. Coffeeteca had new stock available very quickly suggesting they enjoy a good relationship with their suppliers/importers.”

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Posted 1 month ago

“Great customer service. They were able to change an express shipping address after an error with the auto-fill.”

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Posted 1 month ago

“Easy ordering system & the coffee machine arrived much sooner than expected”

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Posted 1 month ago

“The quality of service and providence is greatly satisfactory with appreciation”

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Posted 2 months ago

“The Magnifico is an excellent grinder and I’m very happy with it, and the price paid. Shipping time to me is was approx 1 week from order, which is reasonable for location in rural VIC. Thanks Coffeeteca!”

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Posted 2 months ago

“I bought a Gaggia MDF 55 grinder from Coffeeteca, arrive in quick time and packaged very well! Excellent customer service!!”

Coffeeteca 5 star review on 5th June 2025

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Posted 2 months ago

“Since we found Coffeeteca we have been enjoying the Gaggia Coffee Machine and the coffee that we get from you. We will be back for more! Thanks...June & Alan”

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Posted 2 months ago

“Good price, good order tracking and reasonably fast delivery.”

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Posted 2 months ago

“Always helpful and makes sure your order is received prompyly”

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Posted 2 months ago

“I believe I received a great deal on my new coffee machine. Ordered and received my machine in a very short time. Easy to be assemble and use , very pleased. Also received follow up from the business to make sure product was working well and that I was satisfied. I am very satisfied with the machine and Coffeeteca. . Thank you”

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Posted 2 months ago

“Great service!!! Very easy to deal with 🙂👍”

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Posted 2 months ago

Coffeeteca is rated 4.8 based on 567 reviews