Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.81

4.8 Rating 614 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Coffeeteca 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

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“Received our coffee machine and could not be happier with it. Coffee is nice and hot and makes a great cup every time”

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Posted 6 months ago

“Excellent offers, responsive and prompt online service and delivery. I could not expect more. Thank you.”

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Posted 6 months ago

“Wonderful service Prompt delivery Everything as expected”

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Posted 6 months ago

“Great service, friendly staff and goods arrived as ordered.”

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Posted 6 months ago

“Great experience with Coffeeteca! Their service was friendly and efficient, making the whole buying process smooth and easy.”

Coffeeteca 5 star review on 2nd July 2025

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Posted 6 months ago

“Thank you Coffeeteca I just purchase a Eureka grinder and it was delivered very quickly and the new price I could find. Thanks again team”

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Posted 6 months ago

“Machine was delivered successfully and timely.”

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Posted 6 months ago

“Quality products and great prices. The delivery was fast.”

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Posted 6 months ago

“First time user, new Atom 65 grinder. Delivered interstate in a week, swapped over hopper at no cost, and best price going around- and a free kilo of beans to boot. Highly recommend!”

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Posted 6 months ago

“Excellent customer service. I requested a call to discuss my possible purchase and Andrew responded within a few hours. So many websites defer to email, online chat or Bots so it was nice to actually speak to someone before making my choice. Love my new Eureka grinder thank you Coffeeteca”

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Posted 6 months ago

“Customer Service was great, I msgd asking for the business to call me and they did on the same day. They gave great advice and led me in the right direction as a non coffee drinker wanting to buy an amazing coffee machine for my husband! The machine was delivered within a few days of purchase. We are a few days in with the coffee machine, and my husband is very happy.”

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Posted 6 months ago

“Fantastic customer service, quick delivery and provided a solution to a minor problem that occurred in the packing.”

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Posted 6 months ago

“Great to deal with, fast shipping”

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Posted 6 months ago

“Such fast, responsive and professional service. I was surprised how quickly my new Gaggia Classic arrived at my door!”

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Posted 6 months ago

“Love the new coffee machine - great service, ordered on Sunday, arrived on Tuesday.”

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Posted 6 months ago

“Great people to deal with.”

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Posted 6 months ago

“Coffeeteca has a good website making it easy to review and purchase equipment. Pricing for the item i purchased has been consistently cheaper than other online stores selling for the same product. The addition of free items including the tamp, tamp mat and 1kg of coffee made the purchase much better value for money. However, both the tamp and tamp mat, in my opinion, are of a low quality and immediately reminded me of Temu products, and as such, went straight in the bin. The included 1kg of coffee beans is an 'in house' branded bag. Disappointingly, the coffee only has an expiry date and not a roast date. Because of the unknown roasted/packaged date, the beans were only useful to perform a basic dial-in and burr season. For this purpose alone i am very thankful for the free beans as it meant minimal adjustment and wastage of my own purchased beans. I do not buy beans to drink whether in-store or via online that dont state roast date as this is a major indicator of freshness. I was extremely surprised and pleased to see the inclusion of the factory (Eureka) dose ring with the grinder, as I was under the assumption that this was not an inclusion with this grinder model in Australia. I have been watching the availability of this model from Coffeeteca and other businesses for a few months and have noted that it has been out of stock a few times. Coffeeteca had new stock available very quickly suggesting they enjoy a good relationship with their suppliers/importers.”

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Posted 7 months ago

“Great customer service. They were able to change an express shipping address after an error with the auto-fill.”

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Posted 7 months ago

“Easy ordering system & the coffee machine arrived much sooner than expected”

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Posted 7 months ago

“The quality of service and providence is greatly satisfactory with appreciation”

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Posted 7 months ago

Coffeeteca is rated 4.8 based on 614 reviews