Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.80

4.8 Rating 539 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Coffeeteca 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coffeeteca has a good website making it easy to review and purchase equipment. Pricing for the item i purchased has been consistently cheaper than other online stores selling for the same product. The addition of free items including the tamp, tamp mat and 1kg of coffee made the purchase much better value for money. However, both the tamp and tamp mat, in my opinion, are of a low quality and immediately reminded me of Temu products, and as such, went straight in the bin. The included 1kg of coffee beans is an 'in house' branded bag. Disappointingly, the coffee only has an expiry date and not a roast date. Because of the unknown roasted/packaged date, the beans were only useful to perform a basic dial-in and burr season. For this purpose alone i am very thankful for the free beans as it meant minimal adjustment and wastage of my own purchased beans. I do not buy beans to drink whether in-store or via online that dont state roast date as this is a major indicator of freshness. I was extremely surprised and pleased to see the inclusion of the factory (Eureka) dose ring with the grinder, as I was under the assumption that this was not an inclusion with this grinder model in Australia. I have been watching the availability of this model from Coffeeteca and other businesses for a few months and have noted that it has been out of stock a few times. Coffeeteca had new stock available very quickly suggesting they enjoy a good relationship with their suppliers/importers.”

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Posted 5 days ago

“Wrong coloured grinder arrived first. They replaced it very quickly. The Eureka Atom Specialty 65 — in black — is working a treat. A beautiful grind and so quiet.”

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Posted 1 month ago

“Overall good experience, quick delivery, would have liked to choose colour of tamper handle, currently dialling in the new grinder which has been reasonably easy”

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Posted 1 month ago

“a pleasure to deal with, very fast delivery and a perfect product”

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Posted 6 months ago

“Very happy with the customer service I received, unfortunately I paid for express shipping in the busy sale of the gear which delayed my parcel a little longer than I’d like. Still these guys helped out at every chance and made my life easy.”

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Posted 6 months ago

“Ordering was easy with fast shipping. Great service”

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Posted 6 months ago

“i have recieved my machine but have not used it yet due to the fact that i went away before receiving it. However, my order was supposed to include a 1Kg bag of coffee which i never received. Or is this still coming?”

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Posted 6 months ago

“Thanks the purchase/delivery system was seamless.. the Gaggia Espresso machine arrived promptly and has been delivering perfect shots daily.. using locally roasted beans.. is Wicked!”

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Posted 8 months ago

“Our business ordered the Dr Coffee Automatic Coffee Machine in Black and it is awesome! Very easy to use, lovely professional design and would highly recommend for a business or even at home! Thank you Cofeeteca!”

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Posted 8 months ago

“Received the Gaggia portafilter promptly and very happy with the quality and functionality of it.”

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Posted 9 months ago

“Yes the machine itself definately looks very good - milk functions are very good I'd say overall the espresso it makes is not quite as good as my old Gaggia machine but that might be the beans and I need to fiddle with the settings more perhaps - the coffee could be a bit hotter for me - one touch cappucinos and latte is very good when running around in the morning getting ready for work - next day delivery was no problem very fast delivery for sure.”

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Posted 10 months ago

“Prompt response to a query pre-purchase and very speedy delivery but I was not entirely happy with my purchase and contacted Coffeeteca to discuss return and upgrade to a more expensive machine. Was told this was not possible although I had read the returns policy and I believe it was possible. Would have given five stars if not for this 'bullying' response.”

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Posted 1 year ago

“Speedy delivery, product works as advertised. Very happy overall.”

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Posted 1 year ago

“It might be best to send the review request after the product has arrived, rather than while I am still waiting for it. I’m sure it will be fine. Cheers.”

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Posted 1 year ago

“Looks good so far, just waiting on the cups and coffee now. Hopefully we will be right for Christmas Day. Thanks.”

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Posted 1 year ago

“Efficient delivery and good pricing. Although the complimentary beans were a nice bonus, the fact they were 6 weeks old when they arrived meant that they had lost lots of their flavour and were far harder to dial in than fresher beans.”

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Posted 1 year ago

“Very happy with our purchase, it arrived quickly without any problems”

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Posted 1 year ago

“Great price on Eureka grinder and delivery was quick.”

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Posted 1 year ago

“Processing of the order was good. Delivery courier was poor.”

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Posted 1 year ago

“Machine arrived quickly”

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Posted 2 years ago

Coffeeteca is rated 4.8 based on 539 reviews