Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.80

4.8 Rating 523 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Coffeeteca 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coffeteca was fine, but the machine is a massive disapointment. It didn't work out of the box with the grinder seizing immediately at start up, but was fixed quickly under Warranty just before Christmas which was good. So it is working, but the steam function causes the machine to screech so loud it is unbearable, to the extend that my wifes phone triggers a warning for risk of industrial deafness ! So not using the steam function & have to take it back again under Warranty.”

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Posted 1 year ago

“Very helpful staff and good prices, little hard to find outside.”

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Posted 2 years ago

“Great price and fast delivery However NO jug to froth your milk very disappointed that they don't supply this for what you pay 🥺 Our last coffee machine was half the price and came with two milk jugs”

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Posted 2 years ago

“Just having an issue with the milk tube not sucking properly. Only just started mucking up and we have to have the milk up high for it to work. Everything has been cleaned as per manual so not sure what’s wrong. Otherwise all good”

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Posted 2 years ago

“Quick service”

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Posted 2 years ago

“Communication and delivery in regards to my order for the grinder is 5 stars, but downgraded as I missed out on the bonus items. The tamper mat would have been handy.”

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Posted 2 years ago

“Superfast delivery, they payment option thru the website wasn't easy to manage being thru pay pal but then a single payment was not simple and seamless... machine is top quality and makes amazing coffee ...”

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Posted 2 years ago

“Excellent service. Open, concise communication made the purchase process relaxed.”

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Posted 2 years ago

“Prompt Services, great coffee”

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Posted 2 years ago

“We were impressed with the service, and delivery of our Gaggia Anima Focus.”

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Posted 2 years ago

“Very Good follow up service.”

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Posted 2 years ago

“i ordered, it came quickly, no fuss transaction. delivery person was bad though...as item could be identified as it was shipped in it's own box, it was left in full view for thieves to see....i was home and they didn't even knock...coffeeteca needs to take some responsibility as they chose a cheap carrier”

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Posted 2 years ago

“A little short on information. I ordered the machine, great price, very happy. 2 days passed before I got a confirmation that the order has been picked and was ready for delivery. The item arrived quickly but was left at the front door with the original packaging, not boxed to disguise it in any way. When I picked the box up it was leaking and upon unboxing it was clear that the water came from the unit itself. Perhaps testing of equipment to install levers rather than rotary handles? In reviews, I've read indicated that the machine should come with additional small nozzle alternatives for the steamer. I couldn't locate any. Maybe not for Australian machines???”

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Posted 2 years ago

“Very happy with our new Gaggia Cadorna prestige coffee maker.”

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Posted 3 years ago

“Arrived a day earlier than expected. Took me a day to work out the grinder operation and two days to work out how to use the coffee machine. Would have been great to have a welcome phone call to help with set up.”

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Posted 3 years ago

Coffeeteca is rated 4.8 based on 523 reviews