Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Skimono masks were nice enough. Most of the make up was decent enough, but the jelly highlighter was utterly bizarre and the primer stings my eyes. Rich kid hair stuff seems quite good too. Probably wouldn't bother continuing my subscription if I hadn't already paid for November and I'm interested to see what kind of products they include in a Christmas box”

Helpful Report

Posted 5 years ago

Thanks for your review. We're sorry to hear you wasn't entirely satisfied with your Beauty Box this month. We're sure you'll love next month's beauty box just as much as we do.

Posted 5 years ago

“First month subscribed and already obsessed. This was my first monthly box and I couldn’t be happier. It covered everything from head to toe (literally). We had rich kid hair cream for the head and skimono foot mask. The quality of products is fab and I’m already counting down the days until November...”

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Posted 5 years ago

Thanks for your feedback, Vicky! We're so happy to hear you loved your first Beauty Box! We're counting down the days until November too! Brace yourself, it'll be a great month.

Posted 5 years ago

“The October Box was a great mix of brands, a lot of which I could use and really like, everything always arrives really well packaged and presented, looking forward to more next month x”

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Posted 5 years ago

Thanks for your review! We're so happy to hear you loved your Beauty Box this month and we're sure you'll love next months Box just as much as we do.

Posted 5 years ago

“Really good products I would not have found in store”

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Posted 5 years ago

“What comes in the boxes is always amazing, also there is a lot Of full sized products and they are great”

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Posted 5 years ago

Thanks for your feedback, Danielle.

Posted 5 years ago

“Very disappointed with October Cohorted as only received 5 of the 11 items. Emailed on 13th October and 17th October to get an automated message both times and still no further correspondence from them. I would really appreciate a response: Thank you for your email. A member of the Cohorted Team will reply as soon as possible. We are receiving a high volume of emails currently, please be patient while we reply. If you have any questions about our Beauty Boxes please visit our FAQ page: https://www.cohorted.co.uk/how-it-works https://cohorted.zendesk.com/hc/en-us Kind Regards Cohorted Customer Service Team”

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Posted 5 years ago

Hello Jane, we're so sorry to hear about your poor experience this month. I'll chase this up with our customer service team immediately so we can amend this issue for you.

Posted 5 years ago

“Always great products.Always so excited when this arrives.Always will subcribe.”

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Posted 5 years ago

Thanks for your feedback, Suzanne!

Posted 5 years ago

“This months box was an all rounder covered hands,feet, face and hair it indulged our glam side with INCredible highlight body / face cream not forgetting primer for makeup prep and mascara for lashes . I spent Sunday doing hands feet face and hair so set up for the Autumn.”

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Posted 5 years ago

Thanks for your feedback, Suzan. We're so happy to hear you loved your Beauty Box this month. A well deserved pamper just before the cold weather arrives!

Posted 5 years ago

“I was disappointed with the previous month's box and the apparent "extra" morphe palette which was clearly intended to be part of the box originally. This month I did not receive the magazine, we've recently had a mascara and it just felt underwhelming. I did email to ask about the magazine and say that I was unhappy with the service so far but got no response.”

Helpful Report

Posted 5 years ago

Hello Sarz, Thanks for your feedback. We're very sorry to hear you weren't happy with your Beauty Box last month. However the Morphie Palette was included as an extra gift due to the month previous. I'll chase up your ticket with our customer service team for you and If you could get back in touch we'd be happy to help with any concerns you have.

Posted 5 years ago

“The Skimono loved it ❤️ Almost worth the whole box for me 😊 The IGK was not for me,but that is ok. The primer was amazing and the mascara looks good, but unfortunately i haven't been able to try it yet. And the 11 year old loved the glitter higlighter 😊”

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Posted 5 years ago

Thanks for your feedback, Hege.

Posted 5 years ago

“As usual it did not disappoint. Quality products every time”

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Posted 5 years ago

Thanks for your feedback! See you next month x

Posted 5 years ago

“Loved the beautiful box Loved the serum Loved the highlighter Loved the mascara Loved the eyeshadow Loved the face, feet and hand mask Loved loved loved it all”

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Posted 5 years ago

Thanks for your feedback, Helen. It's great to hear you loved your Beauty Box this month!

Posted 5 years ago

“Product variety Product quality”

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Posted 5 years ago

Thanks for your review, Elodie!

Posted 5 years ago

“Es sollte ein Geschenk dabei sein. War nichts dabei. Sehr schade”

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Posted 5 years ago

Hello Anna. Please get in contact with our Customer Service team so we can assist you with this issue. Our Customer Service email is: customerservice@cohorted.co.uk

Posted 5 years ago

“I was so excited to receive my first box of goodies from Cohorted, not disappointed and seriously impressed. Fantastic value for money (I was very surprised that everything was full size and not samples like other subscriptions I've previously signed up for)... Can't wait for next month's box!!! Recommended to all my friends and family ♥”

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Posted 5 years ago

Thanks for your feedback, Esther. We take great pride in curating full sized products in our Beauty Boxes. We're sure you'll love next month's Beauty Box just as much as we do!

Posted 5 years ago

“The contents of this box are worth way more than their subscription price every month and it's always amazing products. The packaging itself also has high attention to detail and well put together that opening it every month adds to the experience.”

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Posted 5 years ago

Thanks for your feedback Devon!

Posted 5 years ago

“Love the masks and hair product”

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Posted 5 years ago

Thanks for your feedback, Angela!

Posted 5 years ago

“I got my first box and was pleasantly surprised! Very neatly packaged, very cool products and nice bonuses! I am very pleased! The best beauty box of those that I personally saw!”

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Posted 5 years ago

Thanks for your review, Jekaterina.

Posted 5 years ago

“Love the igk hair product, the masks and the mascara”

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Posted 5 years ago

Thanks for your feedback, Angela.

Posted 5 years ago

“Loved everything about my first Cohorted box! From the packaging to the items included everything is amazing. Cant wait for my next box ! Highly recommended”

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Posted 5 years ago

Thanks for your feedback, Emma. We're sure you'll love your next Beauty Box just as much as we do!

Posted 5 years ago

Cohorted is rated 4.2 based on 2,463 reviews