Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,465 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit disappointed in the January Box, but guess I was just unlucky in that I already had the Morphe Palette and the Bybi Lip Balm and I don't really get on with Show Beauty Hair Products they don't suit my curly hair and we seem to have had a lot of this brand over the last 12 months. Also I am always a little baffled as to why a premium Beauty Box would include Morphe as this is a budget brand and very hit and miss in the quality of their products, I stopped buying this brand a few years ago as the quality seemed to be getting worse. I'm sure plenty of subscribers would love the products but just not for me this time :( fingers crossed that Febs Box is better.”

Helpful Report

Posted 5 years ago

Thanks for your feedback, Niamh. We're deeply saddened to hear you weren't entirely happy with your Beauty Box this month. We take great pride in providing the best premium Beauty Box service and it seems on this occasion we have fallen short of the mark. I have passed your feedback onto the rest of our team and we will certainly be looking into making our box more accommodating for all. We're sure you'll love your February Beauty Box just as much as we do.

Posted 5 years ago

“Its like my birthday every month when my Cohorted box arrives! Amazing quality products and a chance to try less familiar brands. I just look forward to it from month to month.”

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Posted 5 years ago

Thanks for your positive feedback, Debs. We really appreciate your kind words.

Posted 5 years ago

“Beautiful, quality products. Well worth the price. Certain sense of exclusivity.”

Helpful Report

Posted 5 years ago

Thanks for your feedback!

Posted 5 years ago

“Amazing value for money, customer service was on point and I’m so impressed that I’m getting more box subscriptions for family for Christmas!”

Helpful Report

Posted 5 years ago

Thanks for your review, Nicole.

Posted 5 years ago

“Loves this box.. such nice products!”

Helpful Report

Posted 5 years ago

Thanks for your feedback, Lauren.

Posted 5 years ago

“Really nice box and great products! Would be nice if they start including some more body/ hair products (shampoo, body wash etc)”

Helpful Report

Posted 5 years ago

Thanks for your review! Our beauty box curators work hard to provide the best experience possible. I will pass your feedback onto the rest of our team!

Posted 5 years ago

“A wonderful treat to myself each month. I received a Cohorted Box last year as a gift from my daughter for Christmas. It gave me immense joy for the 3 months to follow which frankly can be a little grim. However each month I sat down with a cup of tea to enjoy the amazing choice of beauty products inside from Chanel makeup to beautiful new highlighting face creams that I would never have discovered and which are now regularly purchased. Wonderful perfumes, body creams and makeup shades have all entered my world in generous sizes. I now subscribe myself and can only say that this is money well spent. Thank you to the curators of these boxes and to the amazing brands that have the insight to work with the brand... I look forward to my next box ... and that rewarding cuppa!”

Helpful Report

Posted 5 years ago

Thank you for your kind words, Deborah. We really appreciate your positive feedback and we're sure you'll love your next Beauty Box just as much as we do!

Posted 5 years ago

“Love how there is a variety of products in each box and a variety of brands, look forward to this box each month and trying things that I wouldn’t of previously thought of buying! Great value for money too”

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Posted 5 years ago

Thanks for your review, Natasha.

Posted 5 years ago

“Very nice box with very nice full size products. I love it!!!”

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Posted 5 years ago

Thanks for your review, Makato.

Posted 5 years ago

“I know it's hard to please everyone as we all have different skin types / tastes in makeup, but the Kat Von D Lipstick shade in the November Box was awful and I can't imagine it suiting anyone, this is the second time there's been a rubbish lipstick shade in a Box, just leaves me feeling a bit flat.”

Helpful Report

Posted 5 years ago

We're deeply saddened to hear you were disappointed with the Kat Von D Lipstick in your Beauty Box this month. This doesn't sound like the experience we strive to deliver to our subscribers. Wherever possible, we try to offer the best Beauty Box experience on the market. We can only do this thanks to feedback like yours. I will pass your feedback onto the rest of our team.

Posted 5 years ago

Thanks for your review, Niamh. It's only through feedback like yours that can help us improve our Beauty Boxes going forward. I have passed your comments onto our curation team. If you have any further questions or concerns, don't hesitate to contact our customer service team (customerservice@cohorted.co.uk)

Posted 5 years ago

“I know it's hard to please everyone as we all have different skin types / tastes in makeup but the Kat Von D lipstick in this months Box was an awful shade I can't imagine it suiting anyone, this is the second time there's been a rubbish lipstick shade, it always leaves me feeling a bit flat.”

Helpful Report

Posted 5 years ago

“Great box, as usual. I look forward to my box every month, a treat just for me.”

Helpful Report

Posted 5 years ago

Thanks for your review, Fern! We're sure you'll love your next Beauty Box just as much as we do!

Posted 5 years ago

“It was great box this month, I was really happy of this 👍”

Helpful Report

Posted 5 years ago

Thanks for your feedback, Lenka!

Posted 5 years ago

“Good quality products. Full size mostly. Good mix of established and new to me brands. Love getting my box.”

Helpful Report

Posted 5 years ago

Thanks for your kind words, Anna! We're sure you'll love your next beauty box just as much as we love do.

Posted 5 years ago

“Reasonable price for what you get, good quality products at decent sizes. However it would be better if you could swap out unsuitable items”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We can only improve our Beauty Box experience through suggestions such as this. I'll be sure to pass your feedback onto the rest of our team!

Posted 5 years ago

“Really good value for money and still one of the best beauty subscription boxes around. It's a shame that there is duplication or concentration on one brand. I still enjoy receiving this box but I'd like some more variety.”

Helpful Report

Posted 5 years ago

Hello Esther. Thanks for your review. We really appreciate feedback from subscribers such as yourself. Our ethos is providing the best Beauty Box experience on the market and that can only be achieved through a constant stream of feedback and suggestions. I'll be sure to pass on your review to the rest of our team!

Posted 5 years ago

“I just start subscribe Cohorted beauty boxes and can’t wait for my first one 😍😍😍 I’m sure is gonna be amazing ❤️”

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Posted 5 years ago

Thank you for your feedback, Roma. The wait can be excruciating but it's certainly worth it!

Posted 5 years ago

“Hi To be honest a little disappointed that the same products are being sent again I have quite a lot of doucce stuff now and I’m not really that ecstatic about it.”

Helpful Report

Posted 5 years ago

We're sorry to hear you were disappointed with your Beauty Box this month. This doesn't sound like the experience we strive to deliver to our subscribers. Because of this we are deeply saddened. However, I am certain you will love your December Edition Beauty Box just as much as we do!

Posted 5 years ago

“Great service, always on time and even better products. Each month I can hardly wait for your beauty box. Thank you cohorted, you make my month with your excellent choice of products.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, Polona!

Posted 5 years ago

“Great box except the fact that I recieved exactly the same product (nail polish) as I have had a few boxes ago. In addition this black hair leaves a black dust on all the products and I had to wash them one by one. Not a very good presentation of products if I'm getting dirty by touching them.”

Helpful Report

Posted 5 years ago

Thanks for your feedback Elizabeth. We're deeply sorry you received the same Nail Polish as you did a few months ago. Please contact our customer service team (customerservice@cohorted.co.uk) so we can look into this for you. Each month our Beauty Boxes highlight new and exciting products for our subscribers. It seems that the issue with the duplicate Nail Varnish is a packing error.

Posted 5 years ago

Cohorted is rated 4.2 based on 2,465 reviews