Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The value of the subscribtion box is just creat, however I missed the variaty of products. January box contained products which did not suit my dry and sensitive skin, also it contained three products (body wash, scrub and lotion) of the same brand and smell. Ironically, smell of rose is the only I never buy so, I won't use it. In addition, I missed makeup products which. It would be great if it always would be a mix of makeup and products for body.”

Helpful Report

Posted 7 years ago

Hi Gabriele, Thank you for taking the time to leave this feedback, we are sorry to hear that you’re disappointed with this month's products. Our aim is to provide a high-end luxury un-boxing experience with a hand-picked surprise selection of beauty products. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk.

Posted 7 years ago

“quite happy but disappointed that marc jacobs was only a travel size yet you stated that it was £25.00...this was for the full sized product as i ordered another one from John Lewis and it was twice the size for £25.00 Also my box did not arrive until quite late in January”

Helpful Report

Posted 7 years ago

“Some really high quality products, which was great. Although next time it would be lovely to see a wider variety, rather than mainly skincare related products.”

Helpful Report

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“I had heard good things about the box this was my first I was disappointed and will see what February brings and if it is the same will cancel”

Helpful Report

Posted 7 years ago

Thanks for taking the time to reach out to us with your review. We're really saddened to hear that you feel this way.

Posted 7 years ago

“Thoroughly enjoyed using the masks and cleanser. However I was hoping for more of a mix of toiletries and makeup. Instead of the three body washes/lotion, makeup would have been preferable.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, Zara.

Posted 7 years ago

“Loved the black peel of mask and the clay face wash it leaves skin feeling really soft”

Helpful Report

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Lovely products and packaging.”

Helpful Report

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“I thought there were too many face packs in this month”

Helpful Report

Posted 7 years ago

Thanks for taking the time to reach out to us with your review. We're really saddened to hear that you feel this way.

Posted 7 years ago

“I enjoyed the face mask after a December of partying it was just what my face needed”

Helpful Report

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Love the face masks! However I wish there was more make up in January box. Fingers crossed February brings more make up :)”

Helpful Report

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Thank you for the gift inside! I would like to have more makeup in my box, the box was looked amazing and was very nice to open. I already have products I use for my face and body so I did not really want to try new body washes.”

Helpful Report

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“loved the huda gloss as i feel glosses are coming back in fashion and much more comfortable thab mattes. the emerald city pallete is amazingly pigmented. i will look forward to giving the eyeliner a go when my current pen runs out! i dont enjoy eyebrow products other than gels so i will pass that on.”

Helpful Report

Posted 7 years ago

Thank you for your feedback.

Posted 7 years ago

“Not the best box I had considering I already have some of the products from other beauty boxes, like the Huda Strobe in Ritz (exact same colour I got last month in LI box) and Eyeko eyeliner (have 3 or 4 at the moment from different beauty boxes) Not a big fan of Cargo eyeshadows, very powdry and not a good showoff or staying power on the eyes. Becca it's a good brand just not my kind of product since I never use creams in my brows. Resuming not a box I can say I love, was expecting much more specially cause it's a Christmas Box.”

Helpful Report

Posted 7 years ago

Hi Linda! Thank you for your feedback. At Cohorted our ethos for the Black Beauty Box is centralised upon providing customers with a versatile selection of both high end and discovery brands It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk

Posted 7 years ago

“I was amazed by the brands that arrived in my subscription box, and I love everyone of them. However I was disappointed as the brow product was way too light for me and I was unable to use it. The lip shade was also not the most flattering on my skin tone and I will probably not reach for this either.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave this feedback Christine. it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. Please do contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 7 years ago

“I thought the December box was more for a younger person and can't believe anybody would like the gold lipgloss.”

Helpful Report

Posted 7 years ago

Hi! Thank you for being in touch here. Our beauty boxes are curated by our beauty editors each month to try and bring you the best beauty box experience possible. If you haven't already, please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here. Thank you for your patience. Best Wishes.

Posted 7 years ago

“I was happy to see some good quality brands, however, the colours didn’t compliment my skin tone.”

Helpful Report

Posted 7 years ago

Thank you for being in touch here. Our beauty boxes are curated by our beauty editors each month to try and bring you the best beauty box experience possible. If you haven't already, please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here. Thank you for your patience. Best Wishes.

Posted 7 years ago

“Not the best box, expecting much better in December box.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave this feedback. At Cohorted our ethos for the Black Beauty Box is centralised upon providing customers with a versatile selection of both high end and discovery brands It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk

Posted 7 years ago

“Like the majority of the products and love a few that I can’t stop using, but very disappointed with some of the samples you get some months instead of a full size or travel size product”

Helpful Report

Posted 7 years ago

Hi Thank you for taking the time to leave this feedback, we are sorry to hear that you are disappointed with the size too this months beauty products. Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk

Posted 7 years ago

“Loved the hand cream”

Helpful Report

Posted 7 years ago

Thank you for your feedback.

Posted 7 years ago

“This is the first time I opened a Cohorted box. I quite like the contents, but was a bit dissapointed to find two Lancôme samples, I had hoped for new and non-mainstream brands. Also it contains two lip sticks/lip products which colours don’t suit me at all. For the rest the box is great, new brands to discover and nice products!”

Helpful Report

Posted 7 years ago

Hello Sakia, Thank you for taking the time to leave us feedback. Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk

Posted 7 years ago

Cohorted is rated 4.2 based on 2,463 reviews