Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first box so I was so excited to open the box. I have watched lots Of YouTube unboxings and was amazed by some of the boxes. I was slightly disappointed with the box, the main reason was the I wasn't unhappy with having two body moisturisers in the box. I am going to give the box another go next month”

Helpful Report

Posted 8 years ago

We’re sorry to hear that you are unhappy with your experience at Cohorted. We appreciate your feedback and apologise for your recent disappointment At Cohorted our ethos for the Black Beauty Box is centralised upon providing customers with a versatile selection of both high end and discovery brands. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. Please contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 7 years ago

“I liked the lotion from hola , lip liner and bronzer. I never have tried any of the produces before.”

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Posted 8 years ago

Thank you for your feedback

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Wasn't too impressed with this months box. Another red lipstick that I can't wear. Two body lotions one of which could only be used as a perfume the scent is so strong. Absolutely love the bronzer and lip pencil tho.”

Helpful Report

Posted 8 years ago

We are sorry to hear that you are unhappy with your experience at Cohorted. At Cohorted our ethos for the Black Beauty Box is centred upon providing customers with a versatile selection of both high end and discovery brands. Please contact our customer service team at customerservice@cohorted.co.uk who will be on hand to help.

Posted 7 years ago

“Too much body lotion in one box.”

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Posted 8 years ago

Posted 7 years ago

“Lipstick colour was too bright and was quite drying. Eyeshadow colours were "interesting". Would be nice if cohorted took details from its customers as other beauty boxes do and try match items to their preferences.”

Helpful Report

Posted 8 years ago

We are sorry to hear this. Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products, unfortunately this means we are unable to provide a service whereby we can offer colour matches, shades etc. Please do contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 7 years ago

We’re sorry to hear that you are unhappy with your experience at Cohorted. We appreciate your feedback and apologise for your recent disappointment Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products, unfortunately this means we are unable to provide a service whereby we can offer colour matches, shades etc. Please do contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 7 years ago

“Surprise treat for myself to share with no one else”

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Posted 8 years ago

Thank you for your feedback

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Feeling disappointed, i decided to choose cohorted because of a review i read, there is no way to Taylor the products to my colouring, preference i understand that, but i don't use at least three of the makes and they are definitely not designer, will be cancelling my subscription, might as well have gone with the cheap beauty box”

Helpful Report

Posted 8 years ago

We’re sorry hear that you are unhappy with your experience at Cohorted. We appreciate your feedback and apologise for your recent disappointment Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products, unfortunately this means we are unable to provide a service whereby we can offer colour matches, shades etc. Please contact our customer service team at customerservice@cohorted.co.uk who can help assist you cancel your subscription.

Posted 8 years ago

“I was pleased to see the Urban Decay product as I've wanted to try it out for a long time, however I hadn't heard of any of the other brands and wasn't greatly impressed by them. Last month's box was definitely a winner, whereas I was as pleased with this month's box unfortunately. I hope next month has a better range of brands and products.”

Helpful Report

Posted 8 years ago

Thank you for your feedback :)

Posted 7 years ago

“I was a little bit disappointed with NARS palette, as I was hopping to get UD one. Otherwise it was a good box.”

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Posted 8 years ago

Thank you for your feedback Nadia

Posted 7 years ago

“I really enjoyed the skincare items which were face masks because I usually stick to the same brands a when I buy them for myself”

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Posted 8 years ago

Thank you for your feedback

Posted 7 years ago

Thank you for your Feedback Megan

Posted 7 years ago

“I subscribed to Cohorted due to the quality of products I've seen people receive in previous boxes. I am a University student so £35 a month is a lot of money but I thought it might be worth it. I just got my first box (January box). The Clarins Lipstick and Lipliner were exciting to receive however I was disappointed by the skin care and hair care samples. I felt as though I could have received those sorts of products in a cheaper beauty box. Ive paid for February already so let's hope it's better.”

Helpful Report

Posted 8 years ago

Thank you for your Feedback Nicole. We are sorry to hear this. Please do contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 7 years ago

“How do I cancel my subscription . I'm getting rather bored of eyeshadow pallettes and bath / body stuff ! I've tried to cancel but I can't log in for some reason and they don't reply to emails .... EVER!! Any help would be much appreciated x”

Helpful Report

Posted 8 years ago

We are sorry to hear this. At Cohorted our ethos for the Black Beauty Box is centered upon providing customers with a versatile selection of both high end and discovery brands for the perfect price. Please email our customer service team at customerservice@cohorted.co.uk who will be happy to help cancel your account for you.

Posted 7 years ago

“Well jury still out for me. Just had my third box and really it did not do it for me. 2 candles which I won't use as I have indoor cats, and it can be dangerous, a blusher which is nice but way too bright for my pale skin, some soap which ok and I will use it, but is not exciting and a bath product. I was disappointed with my first box, quite pleased with my second, but this frankly is mediocre. I shall get the Jan one and then have a think re cancelling.”

Helpful Report

Posted 8 years ago

We are sorry to know you feel this way. Thank you for your Feedback. Our beauty boxes are curated by our beauty editors each month to try and bring you the best beauty box experience possible. Please contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 7 years ago

“Good quality products and look forward to my box monthly ! I have only been a subscriber for 3 months but am pleased with the products selected however the last two boxes were not as good as the previous one . Bring back more big names like nars ! And some nice lipsticks !”

Helpful Report

Posted 8 years ago

“I was extremely excited to receive my Cohorted Beauty Box in the post. There's just something about receiving something all wrapped up and.it being a surprise. I loved the too faced eyeshadow palette. I loved all the hair oils and sprays, but I would have personally loved more makeup based product's. However all in all the October box was a.great box,especially for my first box.”

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Posted 8 years ago

“It's difficult.. a couple of the boxes I really liked, and found the contents useful.. some others were pretty much useless. For example I received anti-frizz hair sheets.. I don't have frizzy hair so these went in a drawer. I wasn't fond of the colours in the eye shadow palette I received as they don't suit my skin tone/eye colour.. I wish they did customer surveys to find what really suits the customer and chose the contents from there.. I am looking around for another beauty box at the moment as being happy 'sometimes' isn't good enough for the price I pay.”

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Posted 8 years ago

“Whilst I've been generally happy with the contents of my first 2 boxes, they have both been dispatched several days late. It is a luxury treat and really needs to at least meet expectations if not actually exceed them. I agree with one other lady's comment about the balance between makeup and skincare/haircare products - more makeup please and not just eyeshadow palettes.”

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Posted 8 years ago

“Probably the worst box I've received so far too many hair products in it, that said did like the results.”

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Posted 8 years ago

“Loved the two faced lights pallete. I am a lipstick lover so expecting some lipsticks in stead of skincare and hair care products.After all it is a 'high end Makup box' so can we have More makeup , Waiting for brands like NARS, MAC and lord and berry, Cheers Shubneet”

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Posted 8 years ago

“Don't get me wrong - I loved my box this month - however the three hair products were too much... lets be honest, deep down they all do the same thing - ended up giving 2 of them to friends. I have enough cream to last me a last time - so the only thing I actually liked in the October box was the Too Faced palette. Hopefully next months will be better!”

Helpful Report

Posted 8 years ago

Cohorted is rated 4.2 based on 2,463 reviews