Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,467 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was surprsingly good quality of items in box. Non of them I had ever tried and few of them I was thinking to try in the future.”

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Posted 7 years ago

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Posted 7 years ago

“The products are always very good quality and the box is good value. I enjoy the brand discovery, I particularly like Plum and Ashby in November’s box and seeing their lovely products on their website and Instagram. I also like products by luxury brands I know.”

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Posted 7 years ago

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Posted 7 years ago

“I liked the hand cream it made my hands really soft. The primer was of high quality. The box is great value for money and I would recommend this to anyone. I tend to take out what I like and give the rest for presents ki”

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Posted 7 years ago

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Posted 7 years ago

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Posted 7 years ago

“I really love this month’s primer. Too faced lipstick was so wanted but colour is tragic orange. Mascara is alright, nothing special. Lancome cream - great. And I really love hand cream-smell is amazing, quick absorbing, using every day.”

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Posted 7 years ago

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Posted 7 years ago

“Love the full size products and the range of different brands.”

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Posted 7 years ago

Thank you for your feedback Jess :)

Posted 7 years ago

“The anticipation of not knowing what will come every month.”

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Posted 7 years ago

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Posted 7 years ago

“Loved the products in this box. Amazing to get full sized items in a subscription box !!”

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Posted 7 years ago

Thank you for your feedback Eloise.

Posted 7 years ago

“I LOOOOOOOVED this months box, there was nothing that I did not like. The Too Faced Melted Metal Lipstick was the best for me, the shade is beautiful and so easy to apply onto lips. Figs and Rouge was another favourite, I feel so expensive when wearing these products and have had so many compliments...... Thank you Cohorted, keep it up xx”

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Posted 7 years ago

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Posted 7 years ago

“Loved the items in the box, all very well thought out. The packaging gives a luxe feeling and is presentation at its best, also practical to repurpose. The items are of great quality, and make the box really worth the money you spend. love the surprise of what will be coming, and the items are a lot better than other less expensive boxes. I would recommend. Only drawback is the slightly clunky website as there are two different logs in for them.”

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Posted 7 years ago

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Posted 7 years ago

“They put in a nice hand cream that felt really nice on the hands and smelt amazing. The beauty box arrived on time and can with some nice coupons.”

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Posted 7 years ago

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Posted 7 years ago

“My first Cohorted box so was very excited! The packaging was really nice, the products were a mix of everything. A lipstick, two moisturizer samples, a luminizer and hand cream. Really can't wait to the next month's box!”

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Posted 7 years ago

Thank you for your feedback Zahra.

Posted 7 years ago

“Like the variety of the box but I would prefer more if you can put one or two trending products in each month's box.”

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Posted 7 years ago

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Posted 7 years ago

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Posted 7 years ago

“I like the products”

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Posted 7 years ago

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Posted 7 years ago

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Posted 7 years ago

“I wish I had read these reviews before ordering. It's so strange. They have barely any social media presence and don't reply to emails. I have no idea when to expect anything because the communication is rubbish. Hoping I don't end up waiting months and losing money.”

Helpful Report

Posted 7 years ago

Thanks for taking the time to reach out to us with your review. We're really saddened to hear that you feel this way. please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here. Thank you for your patience. Best Wishes.

Posted 7 years ago

“Great products I love getting my black box every month , it's like my birthday and Christmas together . I also have bought the treat box as the price for all the wonderful Products make it great value for money.”

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Posted 7 years ago

Thank you for your feedback Anita.

Posted 7 years ago

“Started my subscription in october and was billed £34.99 was then billed a further £35 on the first of november and have not received 1 box, i have cancelled my subscription and am hoping my bank will help to make sure they take no further money from me and to help me get back my £70. Would have give 0 stars if possible. Feel like i have been scammed which is such a shame as i had such high hopes for this beauty box.”

Helpful Report

Posted 7 years ago

Thanks for taking the time to reach out to us with your review. We're really saddened to hear that you feel this way. Beauty Box Subscriptions are placed one month in advance. Which means, for example, if you subscribed in October, then your first box will be delivered in November. We then bill on a rolling monthly basis between the 1st and the 3rd of each calendar month, this guarantees you the following month’s Beauty Box. Hence your most recent payment in November will be for your beauty box in December. If you haven't already, please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here.

Posted 7 years ago

“Wanting to cancel subscription but unable to contact”

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Posted 7 years ago

Thank you for your review. We're sad to hear that you feel this way and that you wish to leave us, if you are having trouble cancelling your subscription, please reach out on customerservice@cohorted.co.uk and one of the team will be happy to assist you here.

Posted 7 years ago

“Unable to contact or get a response”

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Posted 7 years ago

Hi. Thank you for being in touch here. If you haven't already, please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here. Thank you for your patience. Best Wishes.

Posted 7 years ago

“Did not receive the Urban Decay pencil - got instead an extra sample size which I could get for free at any Lancome store. Just cheap products - might as well join Birchbox. Had this box for 4 months now and every month is a different disappointment.”

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Posted 7 years ago

Hi Maria! Thank you for being in touch here. Our beauty boxes are curated by our beauty editors each month to try and bring you the best beauty box experience possible. If you haven't already, please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here. Thank you for your patience. Best Wishes.

Posted 7 years ago

“I have been really impressed with the products and the value of these boxes. It's so nice to have luxury products each month. I was particularly excited about the cargo palette in September's box and the Lica Cole products were amazing for the skin on my face.”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

Cohorted is rated 4.2 based on 2,467 reviews