Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When i received my box I was so happy! I think it’s because when you have those hard days when you have much school work and there’s a box waiting for you. That’s the best feeling.”

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Posted 7 years ago

Thank you for your feedback Stella.

Posted 7 years ago

“The products were full sized and seasonal so I could use everything in there! The brands were all high quality and did not lead to any dissapointment as there has been with other boxes. The content of the boxes is also the same for everyone so you don't have to worry about missing out on something that someone else got! It's like Christmas each month.”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“The eyeshadows were really good. I wear them often. Disappointed with the brow gel as this was in a cheaper subscription box a month prior!”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Fab range of products. A food mix of make up and other products.”

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Posted 7 years ago

Thank you for your feedback Jenna.

Posted 7 years ago

“Loved the primer and mascara!”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“This is the first time I opened a Cohorted box. I quite like the contents, but was a bit dissapointed to find two Lancôme samples, I had hoped for new and non-mainstream brands. Also it contains two lip sticks/lip products which colours don’t suit me at all. For the rest the box is great, new brands to discover and nice products!”

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Posted 7 years ago

Hello Sakia, Thank you for taking the time to leave us feedback. Our aim is to provide a high end luxury un-boxing experience with a hand-picked surprise selection of beauty products. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk

Posted 7 years ago

“Cohorted had good potential but unfortunately my beauty box subscription has not been amazing - the Too Faced lipgloss I was supplied with is patchy and watery (I have contacted both Cohorted and Top Faced who haven't responded) and the mascara is dry and powdery. It also took ages to arrive and when querying it's arrival the customer service team ignored my email”

Helpful Report

Posted 7 years ago

Thanks for your review, we're so saddened to hear that you feel this way. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing. Please reach out on customerservice@cohorted.co.uk and one of the team will be happy to assist you here.

Posted 7 years ago

“Judging all the high end products that appear on the website vs what was delivered in my first box in November I feel quite disappointed, Other than the Lancôme creams (2 small 5ml bottles - just like the free samples given away in department stores which don’t require a £35 purchase) I did not recognise the other brands ... the full size hand cream was the only reallydecent item in the box. Not as impressed as I thought I would be, hope that the December box makes me change my opionion, Cohorted it supposedly meant to stand out in comparison to other beauty box’s - currently I’m going to rate this on par with glossybox which comes at a fraction of the cost.”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to leave this feedback. At Cohorted our ethos for the Black Beauty Box is centralised upon providing customers with a versatile selection of both high end and discovery brands It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk

Posted 7 years ago

“I Like the quality of the products and the make-up. Unfortunately I expected more for the price as I’m sure some items can be found cheaper than stated”

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Posted 7 years ago

Hi Thank you for taking the time to leave this feedback, we are sorry to hear that you are unhappy with the price of our beauty box. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk

Posted 7 years ago

“Love Cohorted day a box of pure indulgence and gorgeousness .”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“The November beauty box wasn’t as good as the previous ones. A bit disappointed as the products were not up to value like mentioned on the magazine. The previous one were nice tho.”

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Posted 7 years ago

Hi Kay! Thank you for being in touch here. If you haven't already, please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here. Thank you for your patience. Best Wishes.

Posted 7 years ago

“I loved this months Cohorted box especially the plum and Ashby cream it smells delicious and is so moisturising it’s the best cream ever I love it and I love you’re boxes!!!!!!”

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Posted 7 years ago

Thank you for your Khloe.

Posted 7 years ago

“Good range of products and offers. Liking testing the new items on offer!”

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Posted 7 years ago

Thank you for your feedback Megan :)

Posted 7 years ago

“High quality products from luxe brands. Full size or travel size samples, so you can really try things out. Like a mini Christmas every month!”

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Posted 7 years ago

Thank you for your feedback Sophie.

Posted 7 years ago

“Box is always on time, nice mix of makeup and skincare”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Loved the variety of makeup and beauty products”

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Posted 7 years ago

Thank you for your feedback Tracy.

Posted 7 years ago

“It was surprsingly good quality of items in box. Non of them I had ever tried and few of them I was thinking to try in the future.”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“The products are always very good quality and the box is good value. I enjoy the brand discovery, I particularly like Plum and Ashby in November’s box and seeing their lovely products on their website and Instagram. I also like products by luxury brands I know.”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“I liked the hand cream it made my hands really soft. The primer was of high quality. The box is great value for money and I would recommend this to anyone. I tend to take out what I like and give the rest for presents ki”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“I really love this month’s primer. Too faced lipstick was so wanted but colour is tragic orange. Mascara is alright, nothing special. Lancome cream - great. And I really love hand cream-smell is amazing, quick absorbing, using every day.”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

Cohorted is rated 4.2 based on 2,463 reviews