Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,465 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big delay in getting my box sent to me, was told via email a 'rare error' had occurred! One of the items I was most looking forward to(after seeing unboxings on YouTube) had been substituted...even though my box is paid for well in advance(you know the quantities you need, surely)!?! Hopefully my December box will arrive without 'drama' and really hoping to actually get what I'm supposed to! I have cancelled my subscription, Decembers will be my last!”

Helpful Report

Posted 7 years ago

Thanks for your review, we're so saddened to hear that you feel this way. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing. If you haven't already, please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here. Thank you for your patience. Best Wishes.

Posted 7 years ago

“The skin primer was not the correct skin tone which means it is unwearable and the two skincare products were tiny samples that I was given in the same box the month before.”

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Posted 7 years ago

Hello! Thank you for being in touch here. Our beauty boxes are curated by our beauty editors each month to try and bring you the best beauty box experience possible. If you haven't already, please reach our care team on customerservice@cohorted.co.uk and they will get back to you as soon as possible and will be happy to help you here. Thank you for your patience.

Posted 7 years ago

“every time i am very exited having this box in my house, all products are good ,some i never know or try before, just one product was not good at all, let me down;-(but i love this box anyway”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Always a pleasure.”

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Posted 7 years ago

Thank you for your feedback Magda.

Posted 7 years ago

“Love the products!! very happy with this months box”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“love getting full sized items to try. Good quality makeup. Love trying things that I would normally over look when shopping for makeup. well packaged too”

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Posted 7 years ago

Thank you for your feedback Theresa.

Posted 7 years ago

“All boxes have been amazing. Great value for money and products are all very good quality. I have always been into high end makeup and having this box as my monthly treat with these fabulous brands will make any girl happy”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“High quality items - loved the Figs & Rouge primer”

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Posted 7 years ago

Thank you for your feedback Natalie.

Posted 7 years ago

“Not only did I receive products that I’ve never before heard of, I’ve found a product that has helped me to clear the eczema on my hands for the first time in 5 years!! Thank you so much! To both Cohorted for introducing me and to Plum and Ashby for giving me clear skin that doesn’t itch or flake or make me feel ashamed! It’s been 5 years since I felt this confident!”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Every month the cohorted box make me feel happy to open a present like on my birthday's day! What is inside is always a surprise but you will never be disappointed! They will let you know new brand or new products saving money! Just amazing”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“I ordered in October and it doesn’t come until December.”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to leave this feedback. Beauty Box Subscriptions are placed one month in advance. Which means, for example, if you subscribed in October then your first box will be delivered in November. We then bill on a rolling monthly basis between the 1st and the 3rd of each calendar month, this guarantees you the following month’s Beauty Box. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk

Posted 7 years ago

“All this beautiful and amazing products. I wouldn´t probably even know about them, but I had the chance to try them with Cohorted and pure love them.”

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Posted 7 years ago

Thank you for your feedback Lucy.

Posted 7 years ago

“The products are of excellent quality”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“I love receiving new products- especially known brands but also discovering products that I wouldn’t have found otherwise.”

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Posted 7 years ago

Thank you for your feedback Natalia.

Posted 7 years ago

“My November cohorted box was just what I needed! I have recently started a course of isotretonin from the dermatologist for acne - having never experienced dry skin in my 29 years, this box was perfect for me! I got to try the hydrating primer, two testers of a moisturiser, that as soon as I have gone through it, I will be purchasing as it feels so amazing on my skin, a lovely metallic lip glaze and a fabulous full sized mascara. These items have perked me and my skin up ready for my first dry skinned winter. Thank you cohorted!”

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Posted 7 years ago

Thank you for your feedback Jess.

Posted 7 years ago

“The hand cream was not only a good size but is very luxurious and moisturising, and the Too Faced Melted is something I was looking at buying regardless.”

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Posted 7 years ago

Thank you for your feedback Chloe.

Posted 7 years ago

“I love cohorted! The products they give in their boxes are absolutely brilliant. Such good value for your money.”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“Amazing value for money and one of the best boxes Iv seen so far xx”

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Posted 7 years ago

Thank you for your feedback Sam.

Posted 7 years ago

“I liked the mascara and the Lancôme face cream, felt luxurious.”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

“I do love my cohorted box each month. Novembers issue was great as always. I love the Lancôme products and I have put the Hydrant cream on my Christmas list. Also this month I really love the hand cream. It smells fab, feels beautiful and best of all is an amazing size. Thank you cohorted. 😊”

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Posted 7 years ago

Thank you for your feedback :)

Posted 7 years ago

Cohorted is rated 4.2 based on 2,465 reviews