Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

Write Your review

Tell us how Cohorted made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products. Was very pleased with my friends box I have now brought a box for next month. Very excited”

Helpful Report

Posted 6 years ago

Hi Rach, thanks for your feedback.

Posted 6 years ago

“Sadly, I didn’t receive what was advertised and the more prestigious brands were substituted for poorer quality, and duplicate items (2 lipsticks and 2 face/contouring palettes in one box!!). This was my first box and sadly I was disappointed. I’m going to see how the next one is before I make a decision as to whether to stick with this, but so far all of the promises have failed to be delivered)”

Helpful Report

Posted 6 years ago

Thanks for your feedback. We're incredibly sorry you feel this way. I'll pass this feedback onto the rest of the team. We're always looking for ways in which we can improve our service for you. We're sure you'll love next months beauty box just as much as we do.

Posted 6 years ago

“Great subscription box! One of the best on the market. Great products. I loved Benefit lipstick and contouring palette in September’s beauty box. I'm very happy with my subscription and I can't wait for next month Cohorted beauty box!”

Helpful Report

Posted 6 years ago

Thanks for your feedback, we're glad to hear you loved your September Beauty Box. See you next month! :)

Posted 6 years ago

“This months box I was disappointed with, I’m afraid, There was a contour palette from Bella Pierre that has been in one of the boxes previously and there really should not be repeats of the same products going in the boxes within months of each other, the Nars eyeshadow was the best item in the box, I would love to see some ysl , huda, more Nars Bobbi Brown etc, I will keep my subscription a little longer but if it’s like this month I’m afraid I will be cancelling and looking elsewhere”

Helpful Report

Posted 6 years ago

Hi Jo, we're sorry you weren't entirely happy with your Beauty Box this month. I'll pass this feedback onto the rest of the team. Our ethos is ensuring we provide the best experience for all our customers and we can only do that thanks to feedback like yours. I'm sure you'll love next month's box as much as we do.

Posted 6 years ago

“Overall a good mixed box. Loved the masks, definitely my favourites in the box. Disapponted with the lip make up samples, especially with them being sample size but a good colours - even for my darker skin tone. I don't contour but my sister loves the shades. This is my second box and love the present to myself each month which is a surprise! ❤️”

Helpful Report

Posted 6 years ago

Thank you for your review, I'll pass your feedback on to the rest of our team.

Posted 6 years ago

“Really pleased with my box and most of the contents but was a little disappointed that the Nars eyeshadow was missing as I would have loved to try it.”

Helpful Report

Posted 6 years ago

We're sorry to hear you was missing an item in your Beauty Box. If you could please contact our customer services (customerservice@cohorted.co.uk) so we can resolve this issue for you.

Posted 6 years ago

“Received my first Cohorted box after being recommend by a friend and WOW!! Gorgeous packaging luxury products some I haven't heard of which made me even more excited to try the masks the Doucee palatee and bellapierre contour palette!! Can't wait for next month's already!!”

Helpful Report

Posted 6 years ago

Hi Jenna, we're glad to hear you loved your first Beauty Box. Thank you for your feedback. :)

Posted 6 years ago

“I love my cohorted box, it is by far the best subscription box. However there is a lot of repetition. This is great when its face masks or something else you use a lot of but contour palates, highlighter sticks - I really don't need more than one!”

Helpful Report

Posted 6 years ago

Hi, we're glad you love your Beauty Box and we're honoured you think so highly of us. I'll pass your feedback onto the rest of our team. We're always looking for ways in which we can improve our service for you.

Posted 6 years ago

“Yet more fantastic products I’ve not yet had the opportunity to tr and every product is exactly what I need at the moment. Beautifully presented as always.”

Helpful Report

Posted 6 years ago

Thank you for your feedback Katie

Posted 6 years ago

“I absolutely loved it, october can’t come soon enough! I have not waited for something so much before. 10/10”

Helpful Report

Posted 6 years ago

Hi Ana, we're glad to hear you loved your September Beauty Box. We can't wait for October too, I'm sure you'll love your next Beauty Box just as much as we do.

Posted 6 years ago

“Amazing products and fantastic value for money”

Helpful Report

Posted 6 years ago

Thanks for your feedback, Suzanne.

Posted 6 years ago

“Have been a subscriber for a few months now and have been genuinely impressed so far, and i know that you have to make boxes to suit all. However, I felt this months box (September) was a bit of a disappointment, 2 sample lipsticks, 1 sample face cream, a contour kit that wont suit my pale complexion. Will try the face/eye masks and eye shadow is cute. Hopefully Octobers box will be a more exciting.”

Helpful Report

Posted 6 years ago

Hi Deborah, we're sorry to hear you weren't entirely happy with your September Beauty Box. But we're sure you'll love October's Beauty Box just as much as we do!

Posted 6 years ago

“So, all throughout August there were sneak peeks from Cohorted for the September box, which was the NARS dual eyeshadow. Come September, I was eagerly waiting for my package and was informed on 6th September it's been dispatched and told it will arrive max by 12th September. I didn't receive anything on 12th September so I contacted them and they said the item was never even dispatched and they'll make sure to get me my box asap. The next day I did get my box, but there was no NARS eyeshadow as advertised even in their September box booklet, and no Benefit dual lipstick either! Both items were replaced with old products left over from previous months boxes such as the Doucce palette. So disappointed and don't trust Cohorted to subscribe ever again. Half the things being described in my information booklet had been replaced with lower grade products. Feeling a bit conned.”

Helpful Report

Posted 6 years ago

Hi, we're incredibly sorry you're not happy with this month's Beauty Box. You're more than welcome to reach out to our Customer Service (customerservice@cohorted.co.uk) to see if there's anything we can do to improve your experience with us.

Posted 6 years ago

“Cohorted is a high end makeup, skin care and hair care products subscribe beauty box. I love the high quality, the hand selected package, the black box. I prefer makeup and skin care products. Highly recommend this beauty box for anyone. Treat yourself ;)”

Helpful Report

Posted 6 years ago

Thank you for your feedback Viki

Posted 6 years ago

“Gucci eye pencil: I haven't had a chance to try it yet because I don't tend to wear blue eyeliner. It was exciting to get a luxury brand but I hope the colour actually suits me. The highlighter is great as I really needed a cream-based one rather than a powder. Really good for everyday looks as it is quite light. I haven't tried the eye mask yet but I am very excited about it as this works for anyone, anytime. The same goes for the hair oil, I haven't tried it yet but I was really happy to get it as my hair oil is running out and this is travel size. Finally, I haven't tried the main event, the hair sun products. They look like great products. However, I wonder why Cohorted sent them in August. It would have been great to get them in June so I could have used them throughout the summer. Now, I have less opportunity to use/finish the project. It would be great if Cohorted could anticipate seasonal use slightly more!”

Helpful Report

Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“Great but summer items should be included in Apr/May edition..not now after holiday time. Now need to wait 12 mths.”

Helpful Report

Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“The shampoo left my hair feeling luscious after 3 weeks in the Mediterranean sun, and the highlighter is subtle but buildable, so it works for everyday and party! But my favourite of all is the Gucci eyeliner. It’s pigmented and easy to apply, but lasts ALL DAY without smudging! I never use pencil eyeliners to draw my wings, but I think I’m a convert! Thanks!!”

Helpful Report

Posted 6 years ago

Thank you for your feedback Anna.

Posted 6 years ago

“Greatly enjoy receiving boxes monthly - the products are always high quality and diverse. Never had a box which I regretted having paid for.”

Helpful Report

Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“August box amazing ........as always! Am never disappointed . Wonderful hair products and the Gucci eye pencil is excellent. Can’t wait to use the sleep mask either ......saving that for a special treat .”

Helpful Report

Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“I'm very happy that I've decided for Cohorted box. I love the packaging and full size product inside as well. Perfect monthly treat :)”

Helpful Report

Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

Cohorted is rated 4.2 based on 2,463 reviews