Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife was promised the mermaid nails in this box after it wasn't in the last. Poor customer service response and overpromise under deliver. Such a shame when she loves the products so much but it took the shine off it. Still no response from my online complaint.....”

Helpful Report

Posted 6 years ago

Hello Stephen, I'm very sorry to hear of your recent experience with Cohorted, I can see that a member of the team has been in touch and we do hope to get this resolved. Kind regards,

Posted 6 years ago

“I really loved my first box, although I don't really use hair products on my hair and there were a few hair care products. Loved all the cosmetics and the mask was amazing”

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Posted 6 years ago

Thank you for your feedback Morgan.

Posted 6 years ago

“Beautiful products well worth the subscription.”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“I was very excited to receive this box, since it was my first. I am very pleased with the products, the value and the amount of emotion that came along with Cohorted. Found the interesting products for me, but I will also share some with my besties ❤️ Love to spread joy ❤️ Thank you, Cohorted for the opportunity 😊😊😊”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“Love it, so luxurious”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“Loved the August box! Especially loved the face mask and highlighter! I am off to Dubai next month so excited to test out the hair sub protector!”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“I love this beauty box! Well worth the price and you get a good selection of skincare, makeup and haircare. Ive had alot of beauty boxes in the past and I've never had any subcribtion box like it! Deffinatly the best! 💕”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“I love getting this parcel every month, I like that it’s always a surprise and I always get good quality products.”

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Posted 6 years ago

Thank you for your feedback, Hannah

Posted 6 years ago

“The August Cohorted Box was very good. This was my first beauty box. I was so excited to get the box and was not disappointed. I could see that the products are very luxurious. There were three products for hair care. I prefer to have less hair care products and more make up ones. All in all, it was a very good box of high quality products.”

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Posted 6 years ago

Hi Jullanar, thanks for your feedback. :)

Posted 6 years ago

“I love getting this beauty box every month and I love surprises. I’m in love with the Gucci eye pencil! They didn’t give you a colour you wouldn’t use and gave you black which everyone uses. I got a mixture of makeup, skin and even stuff for hair. I can’t wait for my next box.”

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Posted 6 years ago

Thank you for your feedback, Rebecca!

Posted 6 years ago

“I loved getting my first Cohorted box, it had a great selection of makeup, hair products and accessories, I have used and liked all of the products!”

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Posted 6 years ago

Hi Jen, thanks for your feedback. :)

Posted 6 years ago

“Really great products, some I have heard of and others new to me but excellent sample sizes! Very impressed”

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Posted 6 years ago

Thank you for your feedback, Chloe :)

Posted 6 years ago

“Great box, I loved everything and will use everything in it. Very impressed with the way it was packaged and the contents in it. My favourite item by far was the Gucci eyeliner, amazing. Thank you so much cohorted”

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Posted 6 years ago

Hi Laura, thanks for your feedback. :)

Posted 6 years ago

“Lovely products. Do not care much about the kohl liner, however a friend I gifted it to seemed to be super happy about it. A bit weird curating, as the sun hair care products would have made more sense in May box. However. having a holiday in OCT and intending to use them then!”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“The Gucci eyeliner was great - usually I only buy black eyeliner but having received the dark blue eyeliner and trying it out has given me some confidence to try other colours too! The hair oil is exactly what my hair needed in the lead up to my wedding - in love!!”

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Posted 6 years ago

Thank you for your feedback, Meera!

Posted 6 years ago

“Awesome! Loved it”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“Each month I lool forward to my luxury surprises. Sometimes the items inside are clearly just put in to pad it out, but the majority of products are great and I use them daily!”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“Best box yet! The Laura Heller bronzed was especially good.”

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Posted 6 years ago

Thank you for your feedback, Elizabeth.

Posted 6 years ago

“Loved this box initially although my lip gloss had already been used - i could tell this as there was a pink smear on the applicator! And once again, the bronzer was too light for my skin. I do enjoy receiving the box but am finding myself giving away more than I use, and the value of the box is often wildly over inflated. It’s nice to be introduced to brands I haven’t tried yet but as I am dark skinned the makeup is inevitably aimed solely at a Caucasian complexion with no option to select anything else which is frustrating. On the whole, it could certainly do better!”

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Posted 6 years ago

We’re sorry to hear that you are unhappy with your experience at Cohorted. We appreciate your feedback and apologise for your recent disappointment Our aim is to provide a high-end luxury un-boxing experience with a hand-picked surprise selection of beauty products, unfortunately, this means we are unable to provide a service whereby we can offer colour matches, shades etc. Please do contact our customer service team at customerservice@cohorted.co.uk if you have any queries.

Posted 6 years ago

“Very satisfied with the box! Specially with the two nail lacquers in amazing colors!”

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Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

Cohorted is rated 4.2 based on 2,463 reviews