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Cohorted Reviews

4.2 Rating 2,463 Reviews
79 %
of reviewers recommend Cohorted
4.2
Based on 2,463 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
6 - 12 Hours
Read Cohorted Reviews
Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous
Anonymous  // 01/01/2019
I love cohorted but the July box was a huge disappointment and it seemed like little thought went into creating it. It’s totally unsuitable for anyone who doesn’t want to tan and anyone who values protecting their skin from sun damage. There were two tan enhancing products which contain no SPF and are designed to make you tan faster when out in the sun. This is risky and means people are exposing themselves to skin damage and skin cancer. It’s unsuitable for anyone with pale skin as most pale people do not suit tans. Also the eyeshadows in this box are geared towards people who have a sun tan and are totally unsuitable for pale skin. I hoped the serum would be good but it stings my skin when I apply it. I’ve never had a problem with any other serum before. Very disappointed with the July box as I can’t use most of the products so it’s been a waste of money this month. It’s the first box I’ve ever been unhappy with. All the previous ones have been amazing. I hope this is a one off.
Helpful Report
Posted 4 years ago
Hi Anna, We are very sorry to hear that you are disappointed with your July subscription beauty box, we do understand that not every single product will be loved by each individual customer, therefore we do offer a returns service, where you are able to return the box unused for a full refund.
Posted 4 years ago
I was blown away by how amazing the July box was. It had a wide variety of luxury items, including make-up, and various fragrances. Cohorted is by far the best subscription box I’ve ever received!
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Posted 4 years ago
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Posted 4 years ago
Excellent goid quality products. I have sensitive skin and have never had a problems with any product. Arrives each month as promised. Have never had to get a refund or get touch with anyone as no complaints. Very good price for such good products. Cannot recommend these monthly treat boxes high enough
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Posted 4 years ago
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Posted 4 years ago
Absolutely loved this box! So many things ! Felt like Christmas... Cohorted never ever disappoint. The best of the best.
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Posted 4 years ago
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Posted 4 years ago
My wife absolutely loved it - says it’s full of goodies she’ll actually use.
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Posted 4 years ago
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Posted 4 years ago
Absolutely LOVED my July Cohorted box! Filled with goodies! Loved that tan products were included I definitely needed them with this weather! I also loved the firey colours of the huda palette perfect for summer! So nice to try some new brands I haven’t heard of!
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Posted 4 years ago
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Posted 4 years ago
The February Monu Skin box was outstanding, never tried that brand before, the entire set smells divine and is great for my skin. Since then I have had two other themed boxes and I am wowed by the contents. The quality of the items and the amazing value makes this one of the best subscription boxes on the market. Highly recommended ✅🤗
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Posted 4 years ago
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Posted 4 years ago
Im not happy at all ive orders that have not been delivered and ive emailed consent with no reply im now cancelling my prescription what a joke....
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Posted 4 years ago
Hi Sharon, We are very sorry to hear this, please get in touch with our Customer Service team who will happily look into this for you and resolve any issues you have had.
Posted 4 years ago
I have been wanting to subscribe to this box since more than a year now and finally did it and received my first June box! :) Super excited to discover the "ThisWorks" products and the CBD infused ones! Although I find that the shipping that I pay on top of the Cohorted box (not one of the cheap subscription boxes anyway) is kind of expensive, I am looking forward to the July one :)
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Posted 4 years ago
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Posted 4 years ago
Perfect customer service!
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Posted 4 years ago
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Posted 4 years ago
My June box was amazing - full of ‘this works’ products to help lull me into a peaceful nights sleep. Full size luxury products - it’s my monthly treat. As always packaging of the box and it’s contents looked gorgeous - can’t wait for July’s box - always excited to see what it will be.
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Posted 4 years ago
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Posted 4 years ago
I ordered the mystery box from the groupon offer, delivery was very quick, everything packaged nicely and some really great products inside. Well worth the money. Was worried after reading some recent reviews but was pleasantly surprised. Most items were not brands that I knew but when checked on the internet they were some premium price products.
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Posted 4 years ago
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Posted 4 years ago
I really enjoyed this box. Everything smells amazing and the skincare products feel really moisturising. Love it!
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Posted 4 years ago
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Posted 4 years ago
A Cohorted, traz um leque de marcas incríveis a preços bastante acessíveis. Está pequena box, vem recheada de produtos de topo, para mim é das box's mais do luxuosas que pode haver. Se procuras uma box mensal eu recomendo está. Cohorted brings a range of incredible brands at very affordable prices. It is a small box, it comes full of top products, for me it is one of the most luxurious boxes that can be. If you are looking for a monthly box I recommend this.
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Posted 4 years ago
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Posted 4 years ago
This was my first ever Cohorted box. I was very happy with the products I received. Although the box is expensive, the products make up for them in many ways, as they are on the pricier side and worth well above approx. £40. One thing I didn't need from the box was the wrinkle cream and drops, since I'm in my 20s and don't really have the need for that. I love the pillow spray and deep sleep body cream. The smell it gives off is really calming and makes me feel relaxed. Somehow I fall asleep faster. So I personally do recommend these two products. As my Stress Check that I has received was faulty, I emailed them. Their customer service is fast and friendly and I received my replacement in the same week. I personally don't like the primer received in the box very much since I have oily/mixed skin. This primer makes my face feel a little heavy but it is a good product nonetheless. As for the CBD boost, it was quite nice to use and I haven't made any final conclusions yet but I will keep trying it out in the coming weeks to see if it makes any difference to my skin. All in all this box was very good thought out and I always love the little booklet that comes with it. Explaining all the products and its use and price etc. I look forward to the next box.
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Posted 4 years ago
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Posted 4 years ago
Great products my only problem was stopping my sisters ‘borrowing’ them. ☺️
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Posted 4 years ago
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Posted 4 years ago
More full size products
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Posted 4 years ago
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Posted 4 years ago
I now live for these products!! Thank you so much Cohorted for bringing these products in to my life. My fiancé and I have never felt more relaxed on a night - it’s our favourite part of the day 👏🏼 this works really works! #amazing Great price for the products received would highly recommend to anyone.
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Posted 4 years ago
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Posted 4 years ago
My very first box, the may show beauty box, arrived smashed so I didnt get the full set. Reached out twice for a replacement box and finally got 1 sent out, yet hermes claim to have posted the box through my letterbox (not physically possible as box is way larger than my normal sized letterbox), so I still do not have the full show beauty set. Looks as though I need to accept im not getting the full set like everyone else, so my first box was around £50 under the value of everyone elses. June box was not at all a 'luxury' brand by any means, and as someone who has a babyface and no trouble falling asleep I find the box completley useless as the box is full of anti wrinkle products and stuff to help you sleep. Both boxes arrived late. I dont have much hope for my next box and it's been a hassle more than a luxury subscription service. Will most likely cancel after next month unfortunately
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Posted 4 years ago
Hi Nisha, Thank you for your feedback, a member of our Customer Service Team will contact you in relation to the issues you have experienced and get these resolved for you.
Posted 4 years ago
I'm happy everytime I get it, good products, you get more than you pay for
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Posted 4 years ago
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Posted 4 years ago
Cohorted is rated 4.2 based on 2,463 reviews