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Coinbase Reviews

2.8 Rating 1,845 Reviews
41 %
of reviewers recommend Coinbase
2.8
Based on 1,845 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Coinbase 1 star review on 22nd December 2025
Tessa
Coinbase 1 star review on 21st December 2025
Anonymous
Coinbase 1 star review on 21st December 2025
Derrick
Coinbase 1 star review on 26th October 2025
Darcy Adams
Coinbase 1 star review on 26th October 2025
Tony
Coinbase 2 star review on 24th October 2025
Manila Girl
Coinbase 1 star review on 19th October 2025
Larry
382
Anonymous
Anonymous  // 01/01/2019
I got rid of my debt of $20000 dollars with the help of CREDIT SECRET REPAIR whom a trusted friend recommended and he did a perfect job increasing my credit about 350 points in 7 business working days. My score is amazingly at its high 809’s now and all debts were removed completely & I’ve now been qualified for a business loan, and I also see him as the best. I refer this hacker to those who have a fixed date to fix their profile. You can write to him via: credit secret repair at gmail dot com and be thankful…
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Posted 3 years ago
I wish i had checked reviews.io before entrusting them with a lot of money in investments but they made it look so real and flawless. I was lucky enough to have filed a complaint with PROXYHACKER55@ gma iLcom on there office mail to reclaim what i put in
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Posted 3 years ago
To say that my experience with Coinbase customer support was the most horrific experience I have ever dealt with is such an understatement that it's laughable. I had 6.3 BTC sitting in Coinbase Pro, and when I tried to withdraw it, the system was rejecting my 2FA codes. I troubleshot the 2FA code issue for hours and determined that my 2FA was in sync. I could log in just fine with my 2FA but when I went to withdraw my 6.3 BTC, it kept saying it was invalid. So I contact customer support over phone, chat, and email with my case number #3086474, and every single person I talked to literally just copy and pasted replies. Even the personnel on the phone was just reading a script! I tried to explain to them that this is an issue with their system but they would reply with "You should be all set now, I hope I have helped you today." I mean at least ACT like you are reading the emails! In the end, these criminals held $120,000 worth of Bitcoin hostage from me until I finally gave up and found a way to withdraw them by moving it to the regular Coinbase platform, then withdrawing from there. To this day, you cannot withdraw from Coinbase Pro. It's not possible because of a bug that their support team will not even acknowledge. Their support department is incompetent. It's literally unsatisfying. I have never interacted with such humans in my life. Like, I did not know it was possible to be that unintelligent. Most of the time I felt like I was talking to an automated bot AI. I mean I can't even come up with the words to describe what it's like trying to have a conversation with them. I sent them detailed steps that I took with screenshots and prior chat logs. And the most intelligent response I would get was some copy pasted reply that had nothing to do with the withdraw issue. If you are reading this, this is your sign to NEVER USE THIS PLATFORM. If you value control of your money, DO NOT USE COINBASE. I have been in crypto since 2013 and I can tell you with 100% certainty that this company at best is a fraud after that experience. No legitimate company has a customer support department this bad. I have had unbelievably bad customer support experiences, one of the worst was with Spectrum. But this experience make Spectrum look like they will hand deliver your solution on a silver platter and give you a massage as a free bonus. I was recommended to File a case with resuc.org with the referral A1 on their official page, and l got a feedback within 24 hours with a private attorney whom was to be honest with your reimbursement procedures. It was absolutely free. They Assisted me recover my 6.3 btc worth of investment with no hassle, my goodness I was indeed amazed. Feel free to make use of there service but ensure you got evidencial proof to back up your claims. I am grateful to there team of proficient professionals, in my perspective they are the best cryptocybersecurity lawsuit attorney. Tip for consumers: I recommend you file a case with the revenue Surveillance Corp at Resuc.org Referral A1 Blake +972 54-221-9328 via WhatsApp To get your financial retribution.
Coinbase 1 star review on 26th September 2022
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Posted 3 years ago
I believe you know that recovery of bitcoin is not an easy task, and you should not just allow unprofessional to do that for you, for safety purposes. There are legal steps and many others to recovering lost bitcoin do not be deceived into any cheap quick recovery. A reputable firm which after many research about their works can surely with due process recover your bitcoin is prudentrecovery.search prudentrecovery on google to visit their website for ways to contact them and read about their policies. It is very much possible, but there are legal steps to take. Also for things like getting back lost bitcoin you should makesure it is done by trusted financial institutions. One of the not so popular is prudentrecovery , they have a track record of working with top security firms to investigate and recover lost bitcoin. search prudentrecovery on google to visit their website for contact options.
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Posted 3 years ago
Late last year, I was getting close to buying a house and taking out a mortgage. Little did I know that my ex wife got a rental that she continues to be 2 months past due, this wasn't looking good on my credit. BoostmyCredIT @ FastservIce dot Com, a private credit genius I got introduced to, helped in fixing the situation and restored my credit back to its previous high credit score. It took a little while but all is settled now. I've just moved into my new house and I've never been happier. When you handle credit issues, everyone gets what they want.
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Posted 3 years ago
Report scams and frauds via "onlinefraudreports com" Online Fraud Reports is working on hundreds of cases of fraud. They provide a free consultation to individuals who are victims of Forex scams, Binary fraud e.t.c. Investors who are victims of securities law violations may be eligible to receive money recovered from fraudsters. Their Results Speak For Themselves - In The 1st Quarter Of 2022 they've Recovered $8,775,270 USD.
Coinbase 1 star review on 17th September 2022
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Posted 3 years ago
Late last year, I was getting close to buying a house and taking out a mortgage. Little did I know that my ex wife got a rental that she continues to be 2 months past due, this wasn't looking good on my credit. BoostmyCredIT @ FastservIce dot Com, a private credit genius I got introduced to, helped in fixing the situation  and restored my credit back to its previous high credit score. It took a little while but all is settled now. I've just moved into my new house and I've never been happier. When you handle credit issues, everyone gets what they want. 
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Posted 3 years ago
If you don't learn how to make your money works for you , you will work all your life . I found you the best investment platform that gives welcome bonus of 1000$ to every new member and this bonus can be used to invest to earn more money. Stake Crypto Wisely . C o m .
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Posted 3 years ago
Nothing has made me feel so restless recently like a low credit score amidst plans to buy a house. The car citation I had and coupled with some hard inquiries, collections and late payments affected my credit report negatively in recent months. With these negative marks, I couldn’t further my plan of buying a house for my family through mortgage. More disturbing was the disapproval of my loan requests by creditors. However, JEFFCLOUD CREDIT SOLUTION came true for me when I contacted him on (JEFFCLOUDCREDITSOLUTION@GMAIL.COM/+1(781) 257-8953) for credit repair assistance and all hard inquiries, car citation, late payments and collections were successfully removed from my credit report by his team of experts. I now have a better tradeline which qualified me to successfully secure an approval for a mortgage last week.
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Posted 3 years ago
Millions of cryptocurrency investors have been scammed out of massive sums of real money. In 2018, losses from cryptocurrency-related crimes amounted to US$1.7 billion. The criminals use both old-fashioned and new-technology tactics to swindle their marks in schemes based on digital currencies exchanged through online databases called blockchains. From researching blockchain, cryptocurrency and cybercrime, I can see that some cryptocurrency fraudsters rely on tried-and-true Ponzi schemes that use income from new participants to pay out returns to earlier investors. Professional money recovery? Apparently, there are services you can hire that specialize in this. Some of them seem to imply they don't charge unless they are successful. You might want to spend some time browsing Google search results such as these. I know nothing about these. Obviously, be very careful since some of these may be tricky (but legitimate) or even fully fraudulent. Some of these may be cynically built on the theory that someone who has fallen for a scam should be easy to scam a second time. But if you can find a service that looks good like prudentrecovery and you figure out some way to validate it as a trustworthy (maybe get someone to help you with that), it might be worth trying out. In my opinion prudent (prudentrecovery.com) these services are, theoretically, not necessarily fraudulent. (How's that for a recommendation?
Coinbase 3 star review on 1st August 2022
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Posted 3 years ago
I just recovered my stolen 1.981 BTC thanks to INTERPOL cryptocurrency and darknet monitoring team wmd their helping hand private crypto crime forensic expert “ Royalblade “ . I presented my details including my initial local police report with NYPD. Officer Thompson Barr was most helpful. R o y a l b l a d e @ P R O T O N M A I L . COM is the answer for anyone who’s been a victim of coinbase hack.
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Posted 3 years ago
I’m at loss for words in terms of emotions. I'm over-joyed. I’m EXTREMELY lucky to reclaim my stolen asset in coinbase wallet. I was tricked into a smart contract through a phishing link. Cyber Security Hacktivist Royal saved me ! This white-hat hacker is a key instrument in the crypto security discipline. ROYALBLADE @ P R O T O N M A I L. COM is how you can get to him about scam and fraud computer related.
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Posted 3 years ago
Never trust coinbase. It’s no way they aren’t in on this random locks and hacks. I trusted coinbase as my first trading platform as a beginner. I learned a hard lesson when my wallet was emptied in an hack. I reported immediately to coinbase support who did little to help my case. I found RO Y A L B L A D E through an independent research I did . Many people, particularly victims of coinbase hack gave their reviews of how he got back their stolen crypto assets. I decided to try because I was desperate to get my investment back especially with coinbase negligence. Today I’m proud and happy to claim my recovered funds through my bank account . ROYAL did it for me . I encourage you to try too ….ROYALBLADE AT p r o T o n m a I l. com is his email.
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Posted 3 years ago
Got a refund awarded in my case with the help of Royalblade Crypto Hacktivist . My cases ended with an Award of $60,670 bitcoin refund, this is the exact total amount that was illegally purchased with my coinbase account. It was taken out of my bank account by suspected hackers they said. The anonymous hacker team was totally helpful by getting my supporting evidence for my claims .
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Posted 3 years ago
Words can’t express how happy I am. Kenstar is truly the best. After I came in contact with him through other great testimonies about him, he took care of my report, raising my score from 528-782 in less than 48hours. I’m grateful to his excellent service. You can contact him Kenstarcyberservices@gmail.com
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Posted 3 years ago
Those who have fallen victim to crypto-currency heists either through mismanaged exchanges or hacks have the option of filing a complaint with the FBI’s Cyber Criminal Unit or other law enforcement agencies. An obstacle in going this route is the lack of emphasis placed on recovering stolen Bitcoin; to date, no one has received jail time for hacking an exchange or electronically syphoning digital currency. Broadly speaking, law enforcement agencies remain undecided as to whether or not stealing digital currency constitutes a crime but the good news is that their are individuals and agencies out there that do a good job with bitcoin and other cryptocurrency recovery, in-fact i did not believe this to be true till I was introduced to (chargebacknow(at) aol . Com ) for cryptocurrency recovery.
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Posted 3 years ago
The new Coinbase dispute and Compensation support on telegram seems to be actively responsive to fraud cases and scam especially. This move by coinbase legal department headed by Paul Grewal to provide telegram support for victims of coinbase fraud or hack is more than necessary. I had to make a lot of threats before been directed to the tele support group which was helpful in resolving my case in an award of $17,900 refund into my bank account . Blockchain security expert, TreeofAlpha did the hard part and i'm very grateful for his service. Treeofalpha @ protonmail. com if you wish to make inquiries or report and hack directly.
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Posted 3 years ago
I am glad to tell you all about this wonderful hacker called TRUST, the words of my mouth can’t show how happy I am today. I have been battling with my credit report for some few months back. I discovered I had some negatives sure as credit loans of $14000, student loan of $3500, bankruptcy, taxline, hospitalbills, DUI and a criminal record which as lasted for 8 months. As at then my credit was 406.i went online in search for a hacker, luckily for me I came across a review about TRUSTCREDITCONSULTANTS @ GMAIL . COM . I contacted them immediately and we settle at a price and I made some up front commitment, after that they start the job. Few days later I received a message from the credit bureaus that my credit profile as been wiped and they also increased my score to a high 799plus. They are legit and 100% trust worthy, contact them with the above details.
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Posted 3 years ago
I lost all my life crypto savings on my Trust Wallet and I couldn’t explain if it was a phishing link I entered or what but all I can say is my wallet was wiped. I read some much about Hack West who I decided to contact and trust me, Hack West didn’t disappoint. He recovered all the lost tokens as well as my coins (bitcoin and ethereum) worth of of about $231,000 as of then. His charge was moderate and he kept me informed about every step. You can reach Hack west via: Email: Hackwest@writeme.com WhatsApp: + 1 424 307 2638
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Posted 3 years ago
I put in money in an investment company with high hopes of making more Ps for myself but to my disappointment, when it was time to make a withdrawal it became an issue they started asking for tax fee, withdrawal fee and lots more. I was recommended to JIMFUNDSRECOVERY @ CONSULTANT d0t COM where I filed a complaint and I was able to get my money after meeting certain requirements. Thumbs Up guys
Coinbase 5 star review on 22nd June 2022
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Posted 3 years ago
Coinbase is rated 2.8 based on 1,845 reviews