D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Adam and Richard I got what I wanted for my old car and now love my new one. Thanks both of you”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your review. It's really nice to know how pleased you are with your New Suzuki Jimny and also the service you received from Adam and Richard, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again, we appreciate your review and we value your long term continued loyalty. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent service as usual from a very friendly and professional company, a bit disappointed at having to pay for the MOT as I wasn't aware that you no longer offered this very welcome bonus but still highly satisfied overall.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi David, Thank you very much for your 5-star review. It's great to know how pleased you continue to be with the service you received from the team at our Huddersfield dealership, your kind comments really do mean a lot, we'll be sure to share them. In relation to the MOT, we do from time to time review the products and services that we provide and the decision was made to remove the free MOT. We do apaologise you weren't advised and we have raised this with the service teams. Thanks again David, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Wonderful customer service from start to finish, worked with me to ask questions to get the best car and best deal suitable for what I wanted, very happy with the service and will definitely recommend to friends and family”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Megan, Good to hear back from you again and thanks very much for your 5-star review. It's great to know how pleased you were with the service you received from Richard and the team, your kind comments mean a lot, we'll be sure to share them. Thanks again Megan, we appreciate your feedback and we hope your're enjoying your New Suzuki Swift.

Posted 1 year ago

“The customer service at the Huddersfield branch is second to none. We were made to feel welcome as soon as Matt came over to introduce himself and we were well looked after right up until I drove away with my car. Please ensure Matt gets the recognition he deserves, he really was great. I’ve recommended a few people pop in to see him for a new car based on his service! Also, the lady who I think does accounts, sorry I’ve forgotten her name, she was also an absolute diamond. You run a great operation there in Huddersfield, all staff should be very proud.”

Helpful Report

Posted 1 year ago

Hi Micha, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with the service you received from Matt, Nicola and the team, your kind comments mean such a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Micha, we value your feedback and it's great to know your're already recommending us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very good service and very nice helpful staff”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your feedback and we hope you enjoy your New Suzuki Vitara.

Posted 1 year ago

“Thanks very helpful freindy”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your feedback and we hope you enjoy your New Suzuki Vitara.

Posted 1 year ago

“Where do I start, from going into Appleyards canal rd we were left to browse without being fussed & when we needed advice we had the best service & info possible .prices were amazing so pleased with everyone & everything.hand over was so efficiently done. Would recommend to everyone.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Mrs Gibson, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's so nice to know how pleased you were with the service you received from Matt and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Mrs Gibson, we appreciate your feedback and we're pleased you'd be happy to recommend us. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Matthew is such a lovely young man who will.do anything he can to help and he does it with genuine care. Matthew has helped myself and my late husband to buy new and used cars for alot of years and feels more like a very dear friend. He is a credit to Appleyards”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your wonderful 5-star review. It's really nice to read your kind comments, we'll be sure to share them with Matthew, they mean such a lot. Thanks again, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“From moment we walked in the staff were brilliant , very informative and friendly Only place to go to buy a car”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your 5-star review. It's great to know how pleased you were with the service you received from the team at our Bradford dealership. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 1 year ago

“I recently purchased a used Suzuki Swift Sport at Colin Appleyard, Ashton branch. My main dealings were with Ami and Dean. Both were polite/knowledgeable/and helpful throughout; as were the reception and parts staff. I would recommend Colin Appleyard.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Ken, Thank you very much for your 5-star review. It's great to know how pleased you were with the all-round service you received from Ami and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Ken, we appreciate your support and it's nice to know you'd be happy to recommend us. Enjoy your Suzuki Swift and we loook forward to providing you with the same great service in the future.

Posted 1 year ago

“I bought my jimni in march and this was my first service.I felt so comfortable bringing her back (she is called Mary Poppins) I waited for the service as i travel a goid distance.The service manager made sure i was ine of the first.So happy with everything.Thank you”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Beverley, Thank you very much for your review. It's great to know you were happy with the service you received from us, we'll be sure to share your kind comments with the team. Thanks again Beverley, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Superb service as usual. Friendly staff.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Dave, Good to hear back from you and thanks very much for your review. It's nice to know that once again you were happy with the service you received from us. Thanks again Dave, we apprecaite your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Amy and John were absolutely excellent in their customer service absolutely brilliant and Dean could not do enough for me to get my car amy and John saw to it everything was so smooth 10 out of 10.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's great to know how pleased you were with the all-round service you received from Ami and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again, we appreciate your feedback, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“From the minute we walked into the dealership we felt welcomed and valued as customers. This was our first time purchasing a Suzuki so we had lots of questions. Chris, who dealt with our enquiries was very friendly, knowledgeable and efficient. Nothing was too much trouble and he answered all our questions in a very professional manner. There was none of the hard sell we have found when purchasing other car models. We were both very impressed with the quality and cost of the car we chose and were kept up to date on expected delivery times. On collection, again Chris went out of his way to talk us through all the different features this great car has to offer. The whole experience from start to finish was excellent and we would thoroughly recommend this dealership to anyone thinking of buying a new car or part exchanging. We will definitely use Colin Appleyard’s again when it is time for us to change our car. Fantastic service. Thank you to Chris, and Dean, for making the whole process a very pleasurable experience.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Mrs Kerr, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Chris and Dean, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Mrs Kerr, we appreciate your feedback and it's nice to know you'd be happy to recommend us. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Friendly staff offering efficient service and fantastic cars at great prices !”

Helpful Report

Posted 1 year ago

Thank you very much for your 5 star review of Colin Appleyard Ltd. It's really nice to know that you had a great experience with our friendly staff and efficient service, along with our selection of fantastic cars at great prices. Thanks again, we appreciate your support.

Posted 1 year ago

“It was time to chose my Mobility car but where did I start? My son and I were practically round the corner from Colin Appleyard, the Suzuki dealer in Ashton under Lyne so we decided to have a look round. From walking through the door I felt comfortable and the Motability Expert Chris was really helpful. We looked at and sat in several cars to see if they were right for my needs and liked a lot of what we saw but we also decided we needed to look around other dealerships before deciding. I wasn't happy. In some we were completely ignored and in others the so called Motability Expert couldn't answer many of the questions I asked and they weren't interested in what I needed. All they seemed bothered about was selling cars regardless if whether or not it would be suitable for me. After talking it over we decided it had to be Colin Appleyard who would supply my car. Again Chris was brilliant told us the pros and cons of my two choices. We chose the Suzuki S Cross. Chris did all the paperwork and kept me informed as to where everything was up to. It was a really good experience without any headaches. Thanks Chris for everything I am very grateful”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Carol, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Chris, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Carol, we appreciate your feedback, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I must say how very much impressed we were on visiting Colin Appleyard Bradford to choose a new car. The staff were exceptional, especially Luke Greenwood who went above & beyond for us, from ordering to picking up the car. We were kept updated on the delivery status of the vehicle. Luke was very professional & kind. We are very happy with the service. And would recommend Colin Appleyard to everyone. 10/10.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Carol, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Luke and the team, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Carol, we appreciate your feedback and we hope you enjoy your New Suzuki Vitara.

Posted 1 year ago

“Its always nice to meet friendly, helpful people, and that's what happens when you call in at Colin Appleyard's. We met Steve and John and within a short period of time our car of choice, the new Suzuki S Cross, was signed for, and a great 'deal', had been done. We collected the new car a few days later, and we are delighted, not only with the car, but the whole experience of buying the car, helped along by the professionalism of Salesman Steve, and Finance Manager John.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Beverley, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your New Suzuki S-Cross and also the service you received from Steve and Jon, we'll be sure to share your kind comments, they mean a lot. Thanks again Beverley, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 1 year ago

“Anne & Oliver B, it is with many thanks to the Staff at Collin Appleyard Cars that my husband and I, have been given the ability to drive one of their Suzzuki cars, over the past three years, completely hassle free with no worries, concerns or financial loss. From day one of visiting the Ashton-under-lyne car showrooms, we have been welcomed as valued customers - which still stands every time we visit 10/10. The Sales Rep, Nick Hughes feels more of a reliable friend, professionally devoting his time in meeting all of our requirements entailed with buying a car. This is our second car we have now bought from Collin Appleyard. We are more than happy having taken out a further three year contract. 10/10 For the next thre year's 10/10, as we know that any problems, issues, maintenance of the car, it's finances, help from the Staff and Nick esspecially, that we will continue to have, happy, no worries or concerns, driving our car bought from Collin Apppleyyard Cars showroom. Many thanks as said, especially to Nick Hughes. 10/10”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Anne & Oliver, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you continue to be with the service you receive from Nick and the team at our Ashton dealership, your kind comments really do mean a lot, we'll be sure to share them. Thanks again, we value your feedback and we hope you enjoy your New Suzuki Vitara.

Posted 1 year ago

“Very happy with the car, the staff were fantastic and very helpful.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Jay, Thank you very much for your 5-star review. It's great to hear how pleased you are with your Suzuki Swift and also the service you received from Ami and the team, we'll be sure to share your feedback. Thanks again Jay, we appreciate your support and we wish you all the best with your new car.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews