D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff Colin Appleyards Keighley were extremely helpful. Keighley sales obtained a pre-reg Ignis from their Huddersfield branch for a test drive at Keighley within 48 hours of my request (convenient for my husband and myself). A personal preference for clutch adjustment (I hasten to add this was not a problem with the car, just personal preference) was carried out satisfactorily and in time for collection of car just four working days later. Sales staff had been helpful, polite and a pleasure to deal with throughout. I would give a rating of 10 out of 10 to the sales staff if the website allowed and I hope my five stars represent that. My husband and I have had 6 cars, some new and some pre-reg, from Colin Appleyard's at Keighley and I think this says it all. Many thanks to the staff at Colin Appleyard's, Keighley.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Shirley, Good to hear back from you and thank you very much for taking the time to share your thoughts with us. It's so nice to know how pleased you continue to be with the service you receive from us, we'll be sure to share your kind comments with Steve and the team, they really do mean a lot. Thanks again Shirley, we appreciate your feedback and we value your long term continued loyalty. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Ami at Ashton-under-Lyne was professional and helpful from start to finish. We would feel confident recommending them to anyone, and love our new car.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Dave, Good to hear back from you and it's great to know how pleased you are with your Citroen C3 and the service you received from Ami. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Dave, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 1 year ago

“The customer service was excellent, the sales advisor was polite, courteous and very knowledgeable and went that extra mile. He was also patient and gave us the time to make our decisions. We would definitely recommend to any future customers.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you so much for your wonderful 5 star rating of Colin Appleyard Ltd. We're pleased to hear that you had an excellent customer service experience and that you found Nick highly knowledgeable, courteous and patient. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and it's great to know you'd definitely recommend us. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very helpful in dealing with sale of car. Helpful and friendly sales staff. My husband and I have been customers of Colin Appleyard for good number of years - this is our third car. This is evidence enough.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Posted 1 year ago

“This is the 4th Suzuki we have purchased from Colin Appleyard, Ashton which says it all. Always had good service, good communication, friendly staff and I think value for money. Would recomend!”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Dr, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you continue to be with the service you receive from "Team Ashton", your kind comments mean a lot, we'll be sure to share them. Thanks again, we appreciate your feedback and it's nice to know you'd recommend us. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Fantastic customer service as always from reception and workshop teams at Ashton-under-Lyne Suzuki. Been loyal for fourteen years now, they always go above and beyond.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Anita, Thank you very much for your wonderful 5-star review. It's great to know how pleased you continue to be with the service you receive from the team at our Ashton dealership, we'll be sure to share your kind comments, they really do mean a lot. Thanks again Anita, we appreciate your feedback and we value your long term continued loyalty.

Posted 1 year ago

“Happy to give e positive review, the whole team were friendly and helpful.Ashley is a credit to car salesmanship, I would happily recommend Colin Appleyards. Thank you!”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Brian, Thank you very much for your review. It's great to know how pleased you were with the service you received from Ashley and the team, we'll be sure to share your feedback, your kind comments mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Brian, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki S-Cross.

Posted 1 year ago

“Very friendly reliable company great service would definitely recommend to anyone”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Gina, Good to hear back from you and thanks very much for your review. It's really nice to know how pleased you were with the service you received from Nick and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Gina, we appreciate your feedback and we wish you all the best with your New Suzuki Vitara.

Posted 1 year ago

“The customer service were brilliant, so friendly and very helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's great to know how pleased you were with the service you received from Nick and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 1 year ago

“Dean, Chris and John were great at answering all our questions and doubts. The friendly environment and effective and efficient approach is second to none.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Mrs Potter, Thank you very much for your review. It's nice to know you were happy with the service you received from the team at our Ashton dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Mrs Potter, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 1 year ago

“Great customer service, would highly recommend!”

Helpful Report

Posted 1 year ago

Thank you very much for your review. It's great to know how pleased you were with the service you received from us and it's also nice to know you'd highly recommend us. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Steve Sheffield was very helpful Great customer service Keithley branch”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Dave, Thank you very much for your 5-star review. It's nice to know how pleased you were with the service you received from Steve, we'll be sure to share your kind comments, they mean a lot. Thanks again Dave, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“We purchased a Fiat Punto on a 2018 plate to replace my wife's ageing Hyundai i20 from the Bradford branch. We dealt with Matthew Hudson and can honestly say he was very professional but also down to earth. We spoke with some of Matthew's colleagues and they were also very pleasant. We are very happy with the deal we got and would consider buying from them again in the future.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Ray, Thank you very much for your review. It's really nice to know how pleased you were with the service you received from Matt and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Ray, we appreciate your feedback, enjoy your Fiat Punto and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Huddersfield branch were very friendly and pleasant made me feel at ease, all the staff are lovely florence and Jon made a wonderful team explaining anything I was unsure about and making our experience a wonderful one they have gone out of their way to make sure I am happy with my purchase. Jon is a great salesman and puts you at ease with no pressure to purchase he has a very good knowledge of the cars and is able to answer any questions or concerns openly goes out of his way to ensure you are happy and quickly responds to any concerns or queries overall I am extremely happy with the service I have received so far hopefully it will continue going forward I would definitely recommend”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Sarah, Thank you very much for your 5-star review. It's really nice to hear how pleased you were with the service you received from Flo and Jon, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Sarah, we appreciate your feedback and it's nice to know you'd definitely recommend us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Great team. All work together. Always happy & friendly. Give you the answer to a question without trying to sell something else . Love that approach & will always go back. Car serviced well ,& valited . Thank you so much.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Alyson, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from the team at our Bradford dealership, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Alyson, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Brilliant friendly staff always happy to help you I would highly recommended this company the staff are amazing especially Angela an nick”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Linda, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you recveived from Angela and Nick, your kind comments mean a lot, we'll be sure to share them. Thanks again Linda, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Extremely friendly staff. Who were very knowledge throughout. The car at the speak we wanted had sold but they quickly found one that matched elsewhere. Fantastic price and service and a very pleasant experience throughout.”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you very much for your review. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your kind comments with Matt and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“All fantastic”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you very much for your review. It's really nice to know how pleased you were with the service you received from us. Thanks again, we appreciate your support and we hope you enjoy your New Suzuki Vitara.

Posted 2 years ago

“Very efficient and friendly service”

Helpful Report

Posted 2 years ago

Thank you very much for your feedback. It's really nice to know your received efficient and friendly service from our staff. Thanks again, we appreciate your review.

Posted 2 years ago

“Very helpful definitely buy another car”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your feedback. It's great to know how pleased you were with the service you received from us and that you'd definitely purchase again from Colin Appleyard Ltd. Thanks again, we appreciate your support and we value your long term continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to seeing you again soon.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews