D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and efficient. Managed to find the car I was looking for despite supply shortages. Very happy with the car and the service.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Steven, Thank you for your review. It's nice to know you're happy with your New Suzuki Ignis and also the service you received from Matthew. Thanks again Steven, we appreciate your feedback and we look forward to seeing you again in the future.

Posted 2 years ago

“Excellent customer service with clear information and advice. Car collected and returned for a reasonable price”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 2 years ago

“Matthew at the keighley branch made the process of ordering my car, the slight delay in waiting for it and the collection of it so easy. Any questions I had he explained fully and with care. This is my 3rd car from Matthew and everything has always been the same. I know, too, that when the time comes for the car to be serviced the whole team will also look after me and my car 100%. Thankyou”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Liz, Good to hear back from you and thanks very much for your 5-star review. It's great to know that once again you were happy with the service you received from Matthew, we'll be sure to share your kind words, they mean a lot. Thanks again Liz, we appreciate your feedback and we value your continued loyalty. All the best with your Suzuki Vitara and we look forward to seeing you again soon.

Posted 2 years ago

“I have been a Subaru customer of Colin Appleyard in Huddersfield for over six years now and I am on my third vehicle. I have been delighted with the vehicles, sales service and vehicle services over all that time. I have recently purchased a 72-plate Subaru and the complete excercise of trade-in and new purchase has been excellent - courteous, helpful, satisfactory offer on my trade-in car and smart presentation of my new one - all down to Hasham Ali. Highly commended and recommended.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi David, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from Hasham and the team at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again David, we appreciate your feedback and we value your continued loyalty. Enjoy your New Subaru XV and we look forward to seeing you again in the future.

Posted 2 years ago

“Mathew was 10/10 for service,assistance and everything else,from a-z fromthe 1st phone call to waving me off from the showroom with my new Vitara, he even connect my phone to the bluetooth.This is my 2nd Suzuki from Bradford branch and I will certainly deal with them again in the future.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Richard, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Matthew, we'll be sure to share your kind comments, they mean a lot. Thanks again Richard, we appreciate your feedback and we look forward to providing you with the same great service in the future. All the best with your New Suzuki Vitara.

Posted 2 years ago

“I can't fault Colin Appleyards in any way. The staff and management are all polite and professional whether that is face to face, or over the 'phone, they keep me informed at all stages of my vehicle services & MOT. I have also taken out a service plan for an extremely fair price. I love my Vitara and will be exchanging it for another newer model next year. I have so much confidence that I will be getting yet another great deal then. Thank you guys !!”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard, we appreciate your loyalty.

Posted 2 years ago

“A very prompt and efficient service.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your 5-star review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“No problem with booking a convenient time for the service and picking up after the service was hassle free.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 2 years ago

“Really good service car feels like a new car after service! Thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Dan, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you were with the service you received from Barrie and the team at our Ashton dealership, we'll be sure to share your comments. Thanks again Dan, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Excellent service. I have just bought my 5th brand new Vitara from Colin Appleyards and each time totally satisfied. Cars have arrived on time. Very easy to deal with, friendly staff.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Sue, Thank you for your 5-star review. It's great to know that once again you were happy with the service you received from Chris and the team at our Ashton dealership, we'll be sure to share your kind comments. Thanks again Sue, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Thank You Ewan very efficient friendly and helpful thanks again.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your 5-star review. It's nice to know you were happy with the service you received from Ewan and we'll be sure to forward you kind comments onto him. Thanks again, we appreciate your support.

Posted 2 years ago

“Great service and friendly as usual .”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your feedback. It's nice to know that once again you were happy with the service you received from us. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“From beginning to end, the purchase of my new car was unprecedented. Steve was extremely helpful, polite and knowledgeable. The whole experience was one that I can recommend to others. That's why I gave him a five star rating.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Lynn, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Steve, we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Lynn and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 2 years ago

“So helpful and efficient, thank you Dean & Chris! :)”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Emma, Thanks very much for your 5-star review. It's great to hear how pleased you were with the service you received from Dean and Chris. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Emma, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 2 years ago

“Ewan Walker helped me whilst bringing my car in for a check up he was extremely helpful and communicated with me throughout the day. Many thanks”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Janet, Thanks very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service you received from Ewan and we'll be sure to share your kind words, they mean a lot. Thanks again Janet, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Making the purchase was superbly dealt with by Nick Hughes communication and total respect was given, the vehicle was well presented and serviced on collection good price and 12 months warranty was a bonus, also the sales representative Cris who dealt with the collection of vehicle was also very respectful and helpful, and made the long 300 mile journey from west Wales worth doing ,thanks Mr Charles Smith”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Mr Smith, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from Nick and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Mr Smith, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“We had excellent customer service when we took our car for MOT and service. The man who looked after us was so polite and helpful. We were sent a video showing a full inspection of the car underneath, which clarified the break pads were worn. They sorted them out at a reasonable price and in a timely manner. Everything went very smoothly.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Ruth, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Dan at our Bradford dealership, we'll be sure to share your king comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Ruth, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Excellent service from Luke, the salesman, who went out of his way to ensure that I was able to make an informed decision about buying my Suzuki Ignis. He even offered to take me on a test drive to my house so that I could satisfy myself that it was not too big to park in the limited space available to me. Knowledgeable and attentive every step of the way including after service, to ensure I was satisfied once I'd taken possession of the car. First rate!”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Sally, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Sally, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 2 years ago

“Jon at Colin Appleyards did an excellent job of selling the Suzuki to me. It is really great to have a salesman who is so knowledgeable about the car. The enthusiasm showed right through whole experience. The additional staff are just the same. Thanks Craig”

Helpful Report

Posted 2 years ago

Hi Craig, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the all-round service you received from Jon, we'll be sure to share your kind words, they mean a lot. Thanks again Craig, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 2 years ago

“Made us feel that there was no rush to make our decision and answers our questions. On collection of the caravan no rush. Even had car mats in the car .”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thank again, we appreciate your review and we wish you all the best with your New Suzuki Swace.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews