D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Mr. Richard Garnett. He went over all the information required and answered all my questions, and was very helpful and easy to speak with. Overall, my purchase experience was a delight.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Wing, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you were with the overall purchasing experience. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Wing, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 2 years ago

“Excellent service from Ami.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your 5-star review. It's great to hear how pleased you were with the service you received from Ami, we'll be sure to share your kind words, Thanks again, we appreciate your support.

Posted 2 years ago

“Very friendly customer service. No problem at all booking my car in for service and also booking a car for me to use for the day whilst mine was in. Was ready for collection promptly. Great to have it cleaned also!”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Jane, Good to hear back from you and thanks very much for your feedback. It's great to know how pleased you were with the all-round service you received from Barrie and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your review Jane and would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service your Suzuki Ignis.

Posted 2 years ago

“Great service, fair price. Live streaming of service was a surprise.please keep it up”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Michael, Thank you for your feedback. It's nice to hear how pleased you were with the service you received from Jason and the team at our Bradford dealership and we'll be sure to keep up the CitNOW Live Video's, they are very much liked, Thanks again Michael, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Prompt, attentive and friendly service Car ready when they said it would be and I was informed of this promptly My car had been cleaned, which is great”

Helpful Report

(Bradford) - Posted 2 years ago

Hi John, Good to hear back from you and thanks very much for your 5-star review. We're really pleased to know how happy you were with the service you received from Dan and the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback John and would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service your Suzuki Swift.

Posted 2 years ago

“I have taken delivery of my car today, and the exchange of my vehicle, everything went smoothly, Chris Robinson the salesman was very thorough , he went over all the information required and answered all my questions, a very knowledgeable man he is also very approachable, easy to speak with, I am happy with my purchase, I have no negative issues. Regards Susannah Ratcliffe (mrs)”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Mrs Ratcliffe, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Ignis and also the service you received from Chris, we'll be sure to share your kind comments, they mean a lot. Thanks again Mrs Ratcliffe, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Always good thx steve s”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you for your 5-star review. It's great to know that once again you were happy with the service you received from us. Thanks again, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Excellent service from Nick Hughes when buying car, clear explanations, all details given, fair price for car trade in and easy comprehensive hand over. Car in immaculate condition and assistance given to set up phone, sat nav, radio stations etc.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Pauline, Thank you for your feedback. We're very pleased to know how happy you were with the presentation of your car and also the service you received from Nick. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Pauline, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“Lovely service ! Thank you Angela”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you very much for your review. It's nice to know you had a 5-star experience and that you were happy with the service you received from Angela. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Very pleased with the purchase of a Suzuki Vitara from your Huddersfield dealership, the car is a 2017 model which was in excellent condition. After an initial phone call and a short conversation with the salesman Christian, a viewing that same afternoon and a test drive the vehicle was purchased. From start to finish very professional and they were a pleasure to do business with. The car was purchased for my wife who absolutely loves the Vitara.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Paul, Thank you very much for taking the time to share your thoughts with us. It's great to hear how pleased Mrs Watkin's is with the Suzuki Vitara and we'll be sure to share your comments with Christian and the team. Thanks again Paul, we appreciate your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Service booked in advance at my convenience, car returned at the time arranged. I had a loan car whilst mine was with the dealership. Excellent all round”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Always made to feel welcome from the time you walk in and meet Barry on reception.They cannot do enough for you.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Peter, Good to hear back from you and thanks very much for your 5-star review. It's great to know that once again you were happy with the service you received from Barrie and the team, we'll be sure to share your kind words, they mean a lot. Thanks again Peter, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Such a good helpful salesman in fact the best one I have come across for a long time didn’t rush us explaining everything slowly to make sure we understand everything excellent customer service”

Helpful Report

(Keighley Nissan) - Posted 2 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Hyundai i10.

Posted 2 years ago

“They have helped to choose the right car for us. They answered all our questions and have gone out of their way to make changing our car a good experience Excellent service”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you for your feedback. It's great to hear how pleased you were with the service you received from Chris and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback, enjoy your New Subaru XV and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Customer service couldn't be better, the general environment within the showroom is welcoming and comfortable. It helps considerably when selling quality products at any level but the environment has an important part to play, all questions were answered with accuracy. I'd definitely look in this direction for any future vehicle purchase considerations.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Stewart, Thank you for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Nick and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Stewart, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 2 years ago

“Everything was done in a professional and everything was explained to my satisfaction .pick up driver was courteous and car came back cleaned excellent all round job F. Lucas”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Frank, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from the team at our Huddersfield dealership. As a company we pride ourselves on the service we provide and it's nice to hear you experienced this. Thanks again Frank, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Great customer service. No pressure from the sales team. New car spotless when I picked it up. 100% satisfied.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Russell, Thank you for your 5-star review. It's great to hear how pleased you are with your New Suzuki Swift and also the service that you received from Steve and the team at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again, we appreciate your feedback Russell and would like to take this opportunity to thank you for once again choosing Colin Appleyard.

Posted 2 years ago

“We have just purchased a used Suzuki Baleno from the Colin Appleyard Ashton dealership and the process was easy and friendly from start to finish. Ami Sanders was very helpful and professional throughout. We also got a good part-ex price for our old car. We would certainly recommend this dealership.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Richard, Thank you for your review. We're pleased to hear you were happy with the service you received from Ami and we'll be sure to share your kind words. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again Richard, we appreciate your feedback, enjoy your Suzuki Baleno and thank you for choosing Colin Appleyard.

Posted 2 years ago

“A pleasure to deal with and the whole experience was very good and clearly explained. Very happy with my new vehicle. Would definitely recommend.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi James. Thank you for your feedback. It's great to hear how pleased you are with your Suzuki Vitara and also the service you received from Steve. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your review James and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 2 years ago

“Bought our second car from the Ashton branch. Got a deal that suited me and found the staff as always to be very friendly and helpful. Ami kept me informed throughout the process which was completed in a week from purchase to collection. She is very knowledgeable, polite and friendly and nothing is too much trouble for her. My wife even got some chocolates from her. We came back to Colin Appleyard's as we found them excellent when we purchased our first car. We also use them for servicing and again the service is excellent. Can't recommend them enough if your looking to buy a Suzuki or Subaru or have your car serviced.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Dave, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from Ami and the team at our Ashton dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Dave, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis. Hope the chocolates went down well and we look forward to seeing you again soon.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews