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D. M. Keith (Colin Appleyard) Limited Reviews

4.8 Rating 4,178 Reviews
95 %
of reviewers recommend D. M. Keith (Colin Appleyard) Limited
4.8
Based on 4,178 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read D. M. Keith (Colin Appleyard) Limited Reviews
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Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025
Kate Marcus
D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024
Shirley
D. M. Keith (Colin Appleyard) Limited 5 star review on 6th June 2024
James Ian McFarlane
D. M. Keith (Colin Appleyard) Limited 5 star review on 30th March 2024
Gabriella Feather
D. M. Keith (Colin Appleyard) Limited 5 star review on 8th March 2024
Janet
D. M. Keith (Colin Appleyard) Limited 5 star review on 1st March 2024
J&S Verrall
D. M. Keith (Colin Appleyard) Limited 5 star review on 13th February 2024
Dean Grindle
83
Anonymous
Anonymous  // 01/01/2019
Purchased a car recently for my wife. Delt with Chris throughout. Found Chris to be very professional friendly and extremely helpful. Our grandson will be looking for a car when he passes his test and we will give Chris Robinson the first bite of the cherry. Thank you Lorraine and Brian
Helpful Report
(Ashton-under-Lyne) - Posted 2 years ago
Hi Brian, Thanks very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service you received from Chris, we'll be sure to share your kind comments, they mean a lot. Thanks again Brian, we appreciate your feedback and we wish you and Lorraine all the best with your Suzuki Ignis.
Posted 2 years ago
I have been super happy with my experience with Colin Appleyard Suzuki from the get go. I’ve just had my 12 month service and could not be happier. All the staff are helpful and friendly. I always get a courtesy car and my own car valeted. I would definitely recommend them for their 5 star customer service. Thank you.
D. M. Keith (Colin Appleyard) Limited 5 star review on 27th September 2022
Helpful Report
(Bradford) - Posted 2 years ago
Hi Saffron, Good to hear back from you and thanks very much for your 5 star review. It's great to know how pleased you were with the service you received from Dan and the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again Saffron we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 2 years ago
I have been super happy with my experience with Colin Appleyard Suzuki from the get go. I’ve just had my 12 month service and could not be happier. All the staff are helpful and friendly. I always get a courtesy car and my own car valeted. I would definitely recommend them for their 5 star customer service. Thank you.
Helpful Report
(Bradford) - Posted 2 years ago
Hi Saffron, Good to hear back from you and thanks very much for your 5 star review. It's great to know how pleased you were with the service you received from Dan and the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again Saffron we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 2 years ago
Great service, car valeted, would recommend to anyone, would definitely buy another Suzuki.
Helpful Report
(Bradford) - Posted 2 years ago
Hi Russell, Thank you for your 5 star review. It's great to hear how pleased you were with the service you received from Dan and the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Russell, we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 2 years ago
Excellent service thanks Dave
Helpful Report
(Huddersfield) - Posted 2 years ago
Thanks very much for your 5 star review. It's great to know how pleased you were with the service you received from us. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 2 years ago
Always been very helpful when I buy parts for my vitara even remembered me from last year and what filters I needed :))
Helpful Report
(Bradford) - Posted 2 years ago
Hi Mr Tubb, Good to hear back from you and thanks very much for your review. It's great to know that once again you were happy with the service you received from Dan and the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Mr Tubb, we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 2 years ago
Fantastic and superb service, door to door delivery and collection excellent and such friendly staff, well done to the team.
Helpful Report
Posted 2 years ago
Hi Irene, Thanks very much for your review. It's great to hear how pleased you were with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Irene, we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 2 years ago
Excellent customer service as usual!! Barrie kept me well informed and up to date at every stage. Everyone at Colin Appleyard in Ashton is professional and customer focused. We have been dealing with them for years and they’ve always kept their excellent high standards. Thank you to everyone there.
Helpful Report
(Ashton-under-Lyne) - Posted 2 years ago
Hi Paul, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from Barrie and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Paul, we appreciate your review and we value you continued loyalty.
Posted 2 years ago
Good customer service as well as servicing. The service plan is well recommended .
Helpful Report
(Ashton-under-Lyne) - Posted 2 years ago
Hi Roger, Thank you for taking the time to share your thoughts with us. We're pleased to hear you were happy with the service you received from Barrie and the team and that you'd recommend our service plan. Thanks again Roger, we appreciate your review and we look forward to providing you with the same great service in the future.
Posted 2 years ago
Colin Appleyard arranged to have my car collected for its first year service which saved me time and waiting around in A-U-L until it was ready for collection. A video of the underbody service was emailed to me so I could see what was happening to my car - never had this before from any other garage! I received a phone call to tell me the service had been completed and the car was on its way back to me. Excellent customer service from a very friendly team - well worth the additional £10 for this service
Helpful Report
(Ashton-under-Lyne) - Posted 2 years ago
Hi Veronica, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from the team at our Ashton dealership, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Veronica, we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 2 years ago
From start to finish I was kept informed of what was going on Price was good no hidden charges
Helpful Report
(Ashton-under-Lyne) - Posted 2 years ago
Hi Garry, Thank you for your review. It's nice to know you were kept informed and that you were happy with the service you received from Barrie and the team. Thanks again Garry, we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 2 years ago
As always Mathew Butterfield was extremely professional and efficient.
Helpful Report
(Keighley Suzuki) - Posted 2 years ago
Hi David, Thank you for taking the time to leave us a 5 star review. It's great to know that once again you were happy with the service you received from Matthew, we'll be sure to share your kind comments, they mean a lot. Thanks again David for your feedback, we appreciate your support and we value your continued loyalty. All the best and we hope you enjoy your Suzuki Vitara.
Posted 2 years ago
Helpful and knowledgeable staff. I've always been satisfied by the service at Colin Appleyard's.
Helpful Report
(Ashton-under-Lyne) - Posted 2 years ago
Thank you for your feedback. We're very pleased to hear that once again you were happy with the service you received from us. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.
Posted 2 years ago
Excellent service from all the staff, in particular Kyle. Made the entire process effortless from trade in to driving away with my new car.
Helpful Report
(Ashton-under-Lyne) - Posted 2 years ago
Hi Harry, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service you received from Kyle and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Harry, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.
Posted 2 years ago
My Suzuki Ignis had it's 2yr service yesterday at Ashton. At the time I booked the service I mentioned noisy brake squeak and asked them to check this out for me when doing the service. As usual the service received was 1st class. Barry knew exactly what might be causing the noise and this has been rectified. From a long serving customer I'd like to thank Martin the technician, Barry and Angela.
Helpful Report
(Ashton-under-Lyne) - Posted 2 years ago
Hi Angela, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Angela, we appreciate your feedback and we value your continued loyalty.
Posted 2 years ago
Once again a great service from jason and Dan at Colin appleyard Bradford. Always professional, courteous and friendly. A great place.
Helpful Report
(Bradford) - Posted 2 years ago
Thank you for taking the time to send us your feedback. We're really pleased to know that once again you were happy with the service you received from Jason and Dan, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.
Posted 2 years ago
A very stress free buying experience. After much research I was very pleased with the price of my car, the trade in and the service I received from Karl.
Helpful Report
(Huddersfield) - Posted 2 years ago
Hi Heather, Good to hear back from you and thanks very much for your review. It's great to hear how pleased you were with the all round service you received from Karl. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Heather, we appreciate your feedback, enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.
Posted 2 years ago
Taken my suzuki swift sport for its yearly mot and once again the team led by Jason were professional and friendly as ever. Free WiFi and drinks while you wait and the usual competitive prices. Many thanks. Ps my car passed.
Helpful Report
(Bradford) - Posted 2 years ago
Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback and we're pleased your Suzuki Swift passed it's MOT.
Posted 2 years ago
They booked my car in for an MOT and service which they did the same day at such short notice. Jason was really helpful and kept me informed of the progress of the MOT. Great service well recommended.
Helpful Report
(Bradford) - Posted 2 years ago
Hi Hazel, Thank you for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Hazel and would like to take this opportunity to thank you for choosing Colin Appleyard to service and maintain your Suzuki Swift.
Posted 2 years ago
We tend to keep our cars for a long time so when we buy a replacement the experience matters. The moment we met Jon in the Forecourt we knew we were dealing with the right person for us. The intersting observation was that 'person' came across before 'salesperson' and surely that is the right balance . Approachable, knowledgeable and most of all, genuine. There was no question we weren't going to buy a car from him it was just a case of which one! We were also given a very good price for the car we were trading in.The whole experience was excellent from being shown different models to driving one away a week later. Nothing was too much trouble and I felt very much at ease revisiting to have some things explained when I'd not fully taken it in the first time. We would definitely recommend this dealership, the way it operates and the service we have had from Jon. He is a valuable asset that underpins the established reputation of Colin Appleyard. Thank you.
Helpful Report
(Huddersfield) - Posted 2 years ago
Hi Sue, Thank you for your review. It's great to hear how pleased you were with the service you received from Jon, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Sue and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your Suzuki Swift. Enjoy your new car and we look forward to providing you with the same great service in the future.
Posted 2 years ago
D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews