D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

Write Your review

Tell us how D. M. Keith (Colin Appleyard) Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Friendly and helpful. Would rather have had car mats instead of chocs and a bag though.”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Mr Sheard, Thank you for taking the time to leave us a 5 star review, We're really pleased to hear that you received friendly and helpful service from our staff, We hope you very much enjoy your Suzuki Vitara and we will forward your feedback onto our management team.

Posted 6 years ago

“Very helpful and patient”

Helpful Report

(Bradford) - Posted 6 years ago

Hello, Thank you very much for taking the time to leave us a 5 star review, We really do appreciate your feedback. Thanks again.

Posted 6 years ago

“We could not have received a higher quality of care. We were kept informed at each stage. Nothing was to much trouble.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Chris, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 6 years ago

“I bought a used car from Appleyard Huddersfield recently and I did most of the research online. Matthew was very helpful answering all of my queries via email and gave me a lot of important and interesting information about his car. This helped me make my mind up to put a deposit on it and I drove 103 miles to Huddersfield to further investigate. Matthew gave me a reasonable part exchange value on a car he hadn't seen and honoured this when I visited. The used car was priced very reasonably especially in terms of the online photographs which looked excellent. When I visited the car was even better than the photos which surprised me and I enjoyed the relaxed test drive. Appleyard mentioned add on products such as gap insurance, interior/ exterior valet products and extended warranty BUT did NOT make this a tedious and frustrating part of the sale. I would recommend Appleyard based on my experience! Thanks”

D. M. Keith (Colin Appleyard) Limited 5 star review on 5th April 2019

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello John, Thank you very much for the great review. We're really pleased to hear how well you were looked after by Matthew at our Huddersfield dealership, Thanks again for your feedback and we very much hope you enjoy your Seat Ibiza.

Posted 6 years ago

“The customer service was good. I was unhappy with the delivery my car was 7 days late due to manager error this left me without a car. When I asked for a courtesy car in replacement I never got one leaving me to hire for a week unexpectedly.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 years ago

Thank you for taking the time to leave a review for our Ashton dealership. We are sorry to hear about the delays with the delivery of your vehicle which on investigation do appear to have been down to clerical errors for which we can only apologise. From discussing your comments with the branch it would seem there may have been some confusion regarding the loan of a vehicle as the sales team were under the impression you did have alternative transport & were not aware this was a hired vehicle. In these circumstances we would wherever possible provide a courtesy car for use so again apologise for the confusion and inconvenience this may have caused. Should you wish to discuss this any further please contact Simon Ambler, the manager of our Ashton dealership, on 0161 330 5148.

Posted 6 years ago

“Just swopped my Suzy Swift fior another one - Colin Appleyard on both occasions. Delighted, excellent sales staff - no pressure - explained all the options but left the choice entirely down to me as the customer. Can’t praise them too highly.”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Mr Reynolds, Thank you very much for taking the time to leave us a 5 star review. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mr Reynolds, We appreciate your feedback and very much value your loyalty.

Posted 6 years ago

“We have just purchased a new Suzuki Ignis SZ5 Automatic from Colin Appleyard in Bradford. After we located the car online, I contacted John Toth, who was very helpful indeed. He always responded very quickly to my calls and handled all aspects of the transaction politely and efficiently. We drove down from Fife in Scotland and the car was ready to drive away. I am very pleased with the car and my only regret is that as we live so far away from Colin Appleyard in Bradford, we won't be able to get them to service the car for us! I would strongly recommend Colin Appleyard and John's professional manner. It was well worth the journey. Thank you!”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Anton & Jean, Thank you very much for the great review. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your feedback and we wish you many miles of happy and safe motoring in your New Suzuki Ignis.

Posted 6 years ago

“I'm extremely happy with Colin appleyard in Keighley. A massive thankyou to mathew and Jonathan who talked everything through with me, and told me everything I needed to know in detail. They were in constant contact letting me know updates etc. It was my first experience buying a car and I'm glad I chose colin appleyard as a car dealer! The staff are extremely polite and always have a smile on their faces. I would highly recommend colin appleyard 1000%.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Cherie, Thank you for taking the time to send us your feedback, It's great for us to hear how well Matthew & Jon looked after you, keeping you updated at all times. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Cherie and we very much hope you enjoy your Suzuki Vitara.

Posted 6 years ago

“This is the first time I have bought a new car from Colin Appleyard, thank you so much to Dave & Matthew at your Keighley branch, they were brilliant. Excellent customer service and really friendly. I love my new car!”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Lisa, Thank you for taking the time to leave us a 5 star review, We’re really pleased to hear how happy you are with your New Suzuki Swift and also that you received excellent customer service from both Dave & Matthew at our Keighley Dealership, Thanks again Lisa, We really appreciate your feedback.

Posted 6 years ago

“Finally got round too giving feedback got my sx4 crossover from Bradford on motability back in July but due too health problems not really drove the car . Now I'm driving more I must say it's best car I've ever had . All through from my first steps into canal road showroom and upto present day ive loved the service I've had from John and others .will definitely look at colin appleyard first when looking for my next car”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Mr Palmer, Thank you for taking the time to send us your feedback, It's great for us to hear how pleased you are with your Suzuki SX4 S-Cross and also that John and The Team at our Bradford Dealership have provided you with great service, Thanks again Mr Palmer, We very much appreciate your feedback.

Posted 6 years ago

“Hi Allison just purchased Suzuki ignis from Colin Appleyard, Excellent service thanks to Christain Bray &the team also cliff on time . Many thanks Tony”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Tony, Thank you very much for taking the time to leave us a 5 star review, It's great for us to hear how well Christian and The Team at our Huddersfield Dealership looked after you, We very much hope you enjoy your New Suzuki Ignis and wish you many miles of Happy & Safe Motoring, Thanks again Tony, We appreciate your feedback.

Posted 6 years ago

“The Car is wonderful and the service I received was excellent”

Helpful Report

(Ashton-under-Lyne) - Posted 6 years ago

Hello Mr Hodkinson, Thank you very much for taking the time to leave us a 5 star review, It's great for us to hear how pleased you are with your New Suzuki Ignis and also that you received excellent service from our Ashton Dealership, Thanks again.

Posted 6 years ago

“I'm very happy with my celerio, Christian at Huddersfield in particular was a great help and reassured me throughout the smooth process during my purchase.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Mr Hindley, Thank you very much for leaving a 5 star review. We're really pleased to hear how happy you are with your Suzuki Celerio and that Christian our salesman was helpful and reassuring, Thanks again Mr Hindley we very much appreciate your feedback.

Posted 6 years ago

“Excellent, friendly service. Love my car.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello, Thank you very much for taking the time to leave us a 5 star review, We're really pleased to hear you love your car and that we provided you with excellent and friendly service, Thanks again and we look forward to seeing you in the future.

Posted 6 years ago

“Just purchased a Subaru Forester from Huddersfield branch. Simon in sales was excellent, knew the product inside-out, nothing was too much trouble. Only time will tell regarding servicing, I will write an update after I have used that department.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 25th March 2019

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Malcolm, Thank you very much for taking the time to leave us a 5 star review, It's great for us to hear how well Simon looked after you, We very much hope you enjoy your New Subaru Forester and look forward to seeing you in the future, Thanks again.

Posted 6 years ago

“My neighbours told me that both rear brake lights on my Suzuki Swift were out one evening. Shipley Suzuki were able to replace these the next afternoon. I took the car to the Canal Rd. garage drank some nice coffee and - hey presto! - the car was back with the brake lights working. I was charged £9.50 for this. ( I have a service contract with Suzuki.) I was very happy with Tracy's prompt and courteous handling of my problem. Thank you, Colin Appleyard Shipley!”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Simon, Thank you very much for leaving a 5 star review. It's great for us to hear how well Tracy looked after you at our Bradford Dealership, As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 6 years ago

“We were unable to get an Suzuki Ignis Automatic from our local dealer without waiting 3 month. I went on the internet to find dealers who had one in stock, many claimed to have them but when push came to shove I found they too could not supply! However, I contacted Colin Appleyard, Huddersfield who said he had one in stock,Therefore I had no trouble in traveling the 60 mile to see it, and yes they came up with the goods. The Salesperson we saw was Karl Madden, very honest, very down to earth, took me for a test drive and yes I purchased the car without being pushed by anyone. They even offered to deliver it. I would recommend this company to anyone, no problems at all and Yes I love my little flame red Suzuki Ignis, its a pleasure to drive and it's pleasure to trade with Colin Appleyard, Huddersfield.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Mr Clowes, Thank you very much for taking the time to send us your feedback, It's great for us to hear how much you love your New Suzuki Ignis and also how accommodating you found our Huddersfield Dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 6 years ago

“I am a returning customer. I could have gone to any garage but ididnt consider going anywhere but colin appleyards. They service I have received over the years has been exemplory”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Mr Williams, Thank you very much for the great review. We really do appreciate your feedback and very much value your loyalty, Thanks again.

Posted 6 years ago

“Bought my new Ignis early March this year and the whole experience was excellent. Love the car very much, its just what I needed. The customer service from Simon and the team in Huddersfield was excellent. Everything about the sale and car was explained very well and made the whole process quite easy. Well done Huddersfield”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Lynne, Thank you very much for leaving a 5 star review. It's great for us to hear how much you love your New Suzuki Ignis and also that you received excellent customer service from Simon and The Team at our Huddersfield Dealership. Thanks again Lynne, We really do appreciate your feedback.

Posted 6 years ago

“Spotted a bike on Autotrader so popped into the Keighley branch to have a look, tidy bike at a keen price, I honestly struggled to find better. Luke the salesman was very helpful and not at all pushy. I placed a deposit with a view to making a final decision after a test ride the following week. Unfortunately the weather conspired against us and I had to leave it for another week. On turning up for the test ride the bike had been PDIed as agreed, was spotless and had been serviced and fitted with new matched tyres, good quality. Test ride over, weather did its worst again half way round, I decided to buy paid and completed the paperwork, again no pressure and I felt I could have backed out at any time. Agreed to pick the bike up later that day, returned to find it had been cleaned and was all ready for collection. Bearing in mind this is a relatively high mileage bike that is probably at the bottom end of the stock range it had been treated by them in the same way as the high value stock, new MOT, Service etc. I can honestly say I was surprised at the level of service, all the staff I interacted with both in the showroom and on the phone, were very friendly, helpful and delivered as promised. I can honestly say that when I am looking again they will be my first stop.”

Helpful Report

Posted 6 years ago

Hello Dave, Thank you for taking the time to send us your feedback. It's great for us to hear how well you were looked after by all at our Motorcycle Branch. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 6 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews