D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great staff as usual and excellent service on my car , absolutely love my Vitara”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you so much for your 5 star review. It's great to know how pleased you are with your Suzuki Vitara and also the service you received from the team here at our Keighley dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Matthew was very good and could not have been more helpful if he tried 10 points to him”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Susan, Thank you very much for your review. It's really nice to know how pleased you were with the service you received from Matthew, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Susan, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 2 years ago

“The friendly service of the way everything went with the sale , and Matthew Butterfield was excellent at is job”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Mr Hewitt, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Matthew, your kind comments mean a lot, we'll be sure to share your feedback. Thanks again Mr Hewitt, we appreciate your review and we value your long term continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Excellent customer service.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Usual pleasant and efficient service, car serviced, washed and vac'd in good time, definitely no complaints here.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your review. It's really nice to know that once again you were happy with the service you received from us. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Quick response, detail explanation, Ami has been very friendly and helpful as well.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Sammy, Thank you very much for your review. It's nice to know you were happy with the service you received from Ami, we'll be sure to share your kind comments. Thanks again Sammy, we apprciate your feedback and we wish you all the very best with your Suzuki Swift.

Posted 2 years ago

“Chris really helpful , very professional , nothing too much trouble , he’s a credit to the company. Thank you Chris .”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Bernadette, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Chris, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Bernadette, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Kia XCeed.

Posted 2 years ago

“Steve Bagnall was very good also other staff I dealt with helped me .”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you very much for your feedback. It's great to know how pleased you were with the service you received from Steve and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we value your review and we hope you enjoy your Suzuki Vitara.

Posted 2 years ago

“Smooth pick up & drop off. Kept informed of any issues.”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you very much for your 5-star review. It's nice to know how pleased you were with the service you received from Jason and the team, we'll be sure to share your feedback. Thanks again, we appreciate your comments and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Had been looking for a new Jimny for several months speaking with many dealers (without success) We found ourselves in Bradford (we live 35 miles away) just happened to be passing Appleyard Suzuki so called in on the off-chance. Richard Bennett was extremely helpful and actually listened to find out what we were looking for. He worked with us over a period of 5 weeks or so to source an "as new" Jimny in the colour we were looking for at a realistic price. Purchase and handover were fuss free. Would recommend Richard and Appleyard.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Martyn, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with your purchasing experience and the service you received from Richard, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Martyn, we appreciate your review and it's nice to know you'd be happy to recommend us. Enjoy your New Suzuki Jimny and we look forward to being of the same great service to you again in the future.

Posted 2 years ago

“Amazing customer service felt relaxed and not forced to buy, felt at ease”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Annalise, Thank you very much for taking the time to share your thoughts with us. It's really nice to know you had an amazing experience and felt relaxed at ease and not forced to buy. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Annalise, we'll be sure to share your review with Matthew and the team and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 2 years ago

“We have just had Suzuki Swift serviced and are very pleased , from the ease of booking the service , to dropping the car off and having everything explained perfectly ." Very likable Team and well mannered all round "”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Mr Novak, Thank you so much for your 5-star review. It's great to know how pleased you were with the all-round service you received from Jason and the team at our Bradford dealership, your kind comments mean a lot, we'll be sure to share them. We appreciate your feedback Mr Novak and we'd like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Swift.

Posted 2 years ago

“No problem booking an appointment and getting the job done well. Would recommend. Friendly team.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you so much for your 5 star review. It's great to know how pleased you were with the all-round service you received from Barrie and the team at our Ashton dealership, we'll be sure to share your feedback. Thanks again, we appreciate your comments and it's nice to know you'd be happy to recommend us.

Posted 2 years ago

“I needed my car back ASAP and Jason and the service team in Bradford went over and above to ensure it was back on the road without delay. Thanks to all the team.”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your five-star review. It's really nice to know that Jason and the team worked efficiently and quickly to get your car back on the road in no time. Your kind words are greatly appreciated and we thank you for taking the time to leave this glowing review.

Posted 2 years ago

“Consistently good customer service from the team in Keighley. They really go the extra mile for their customers.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your review. It's great to know that once again you were happy with the service you received from us. As a family run business we do pride ourselves on providing great customer service and it's nice to know you continue to experience this. Thanks again, we appreciate your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 2 years ago

“Good afternoon I picked my vehicle suzuki swift from Colin appleyard suzuki in Bradford the vehicle was highly clean polished like A NEW CAR I would highly recommend this GARAGE I would give the sales team 😀 😊 105%”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the cleanliness and presentation of your Suzuki Swift. Thanks again, we really appreciate your feedback and it's nice to know you'd highly recommend us. Enjoy your new car and we look forward to seeing you again soon.

Posted 2 years ago

“Customer service was excellent, friendly,professional and helpful. Very happy with my purchase. All my questions answered. Would definitely recommend.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Susan, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's so nice to know how pleased you were with the service you received from Angela and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Susan, we appreciate your feedback and we're pleased you'd be happy to definitely recommend us.

Posted 2 years ago

“Consistently good service and approachable team.”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you very much for your review. It's really nice to know how pleased you continue to be with the service you received from the team at our Bradford dealership, we'll be sure to share your kind comments. Thanks again, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“everything went well from start to finish. the staff were polite, helpful and they were well informed about my new, to me, vehicle.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Michael, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the all-round service you received from Richard and the team, we'll be sure to share your kind comments. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Michael, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 2 years ago

“Amazing service from Jason and the team with an MOT and service as always. I've bought several Suzuki's from Colin Appleyard over the last few years and always trust them for all my servicing needs. Can't recommend Colin Appleyard enough.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Tony, Thank you very much for your glowing 5-star review. It's really nice to know how pleased you continue to be with the service you receive from Jason and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Tony, we value your continued loyalty and it's great to know you'd highly receommend us.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews