D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and very happy with my new car. Thanks to Dominic for outstanding service from start to finish 😁”

Helpful Report

(Keighley Nissan) - Posted 2 years ago

Hi Shirley, Thank you very much for your wonderful review. It's great to hear how pleased you are with your Nissan Qashqai and the outstanding service you received from Dom, we'll be sure to share your feedback, your kind comments mean such a lot. Thanks again Shirley, we value your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“5 star service for the team at Colin Appleyard Ashton under Lyne branch! Very happy with my purchase and the vehicle is in immaculate condition. Big thank you to Chris, Dean and the team who were very professional and ensured my experience buying a car was an easy one.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you very much for your 5-star review of Colin Appleyard Ashton LTD. It's really nice to know how pleased you are with your Suzuki Vitara and the service you received from Nick and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again, we appreciate your support, enjoy your new car and whilst there's many miles between us, we're here if you need us.

Posted 2 years ago

“First class service throughout the buying process.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Jane, Thank you very much for your 5-star review. It's great to know that you had such a positive purchasing experience with us and found our service first class, we really appreciate your feedback, your kind comments mean a lot. Thanks again Jane, enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“John couldn’t have been more helpful Having just been involved in an accident in my other vehicle I was quite stressed Without pushing me he found me another vehicle which I am very happy with and took all the worry of buying another car away He has answered all my questions and explained all the controls of the vehicle and I drove away quite happily in my Suzuki Ignis”

Helpful Report

Posted 2 years ago

Hi Shirley, Thank you very much for your 5-star review. We're really pleased to hear that John was so helpful during your stressful situation and that he was able to find you the perfect vehicle for your needs. We're also pleased to know he was able to take the worry of buying another car away from you and that you drove away happily in your Suzuki Ignis. Thanks again Shirley, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Collected our new vehicle today 4 mths earlier than expected, the service and communication as been 100%, a massive thank you to Amy sanders who went above and beyond to make sure all was perfect, well done”

Helpful Report

Posted 2 years ago

Hi Helen and Robert, Thank you very much for taking the time to share your experience with us. It's great to hear that you collected your New Suzuki S-Cross 4 months earlier than expected and that the service and communication was 100%. We're so pleased to know that Ami went above and beyond to make sure all was perfect, we'll be sure to share your kind comments, they really do mean a lot. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 2 years ago

“We have been very impressed with the service at Colin Appleyard. From the first enquiry to taking ownership of our new vehicle, all the staff were extremely helpful and reliable. I recommend this company without hesitation.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Susie, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to read your kind comments, we'll be sure to share them with Ashley and the team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again Susie, we appreciate your feedback and we're pleased you'd recommend us without hesitation. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Very efficient service. Knowledgeable team who give you full attention. All questions and requests dealt with positively and with good humour. Vehicle ready exactly as promised and time taken to ensure a safe and enjoyable experience. Thanks Matt”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you very much for your 5-star review. We do strive to provide the best experience for our customers by offering a very efficient service and our knowledgeable team is committed to providing full attention and dealing positively with all questions and requests. We're glad your Suzuki Vitara was ready exactly as promised and that we were able to provide you with a safe and enjoyable experience. Thanks again, we appreciate your feedback and we hope you enjoy your new car.

Posted 2 years ago

“My thanks and appreciation to Nick for his help when choosing my new car in July and his handover of my car at the end of October. A most helpful guy.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Dave, Thank you very much for your wonderful 5-star review. It's always great to know when our customers are satisfied, it really does mean a lot to us. We'll be sure to forward your special thank you to Nick for his help and dedication when you chose your new car and we're so pleased to have been part of your car buying experience. Thanks again Dave, we appreciate your kind comments and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 2 years ago

“Had my 2 month health check today - I was looked after by Angela, Barrie, Mohammed and Kayley. They were all fantastic. 10/10. 😊😊😊”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you very much for your 5-star review. It's great to hear how pleased you were with the service you received from Team Ashton, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Amazing service highly recommend Matthew Great service Alll the way through much appreciated thanks”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with the service you received from Matthew, your kind comments really do mean a lot, we'll be sure to share them. We do believe it's our duty to provide nothing less than the best service possible and it's great to hear that's what you experienced. Thanks again, we appreciate your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 2 years ago

“very friendly young man Lewis, only been there 6 months, very knowledgeable. smooth process and reasonable prices.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Sarah, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Lewis, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Sarah, we appreciate your feedback and we hope you enjoy your Suzuki Swift.

Posted 2 years ago

“Great customer service and was made very welcome and everything about the car was explained”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Rachel, Thank you very much for your wonderful 5-star review. We're pleased to hear that your experience with Colin Appleyard LTD resulted in great customer service and that you were made very welcome while having everything about the car explained. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again Rachel, we appreciate your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 2 years ago

“From the start of first going into Colin APPLEYARD's to the point of picking up my new car the service was of the highest standard. J Douglas Rhodes”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi James, Thank you very much for your wonderful 5-star review. We really appreciate your kind words regarding the fantastic service you experienced from the start of first going into Colin Appleyard Ashton to the point of picking up your New Suzuki S-Cross. It's our pleasure to provide the highest level of service to all of our customers and it's nice to know that's what you experienced. Thanks again James we appreciate your feedback and we hope you enjoy your new car.

Posted 2 years ago

“Staff friendly, approachable and knowledgeable. Top class service”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Alan, Thank you very much for your 5-star review of Colin Appleyard LTD. We're so pleased you found Dan and the team to be friendly, approachable and knowledgeable. As a company we do pride ourselves on delivering top class service and we appreciate you taking the time to share your experience with us. Thanks again Alan, we'll be sure to share your feedback with the team and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Chris was very helpful throughout the whole process. Thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you very much for your 5-star review. It's nice to know you were happy with the service you received from Chris, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 2 years ago

“I must say being a motability customer I have delt with many car dealers over the years but the service from Colin Appleyards has been far the best experience of leasing a car I have ever had, thank you all.😄👌”

Helpful Report

Posted 2 years ago

Hi Jon, Thank you very much for taking the time to leave a 5-star review. It's great to hear how pleased you were with the service you received from us. We do believe it's our duty to provide nothing less than the best service possible and we're pleased to know that's what you experienced. Thanks again Jon, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“I have had 14 cars from you and all ways been satisfied with the service I get and Steve bagnall is very friendly and goes the extra mile for bis customers I am very satisfied with the service I get i woul d recommend Colin appylyards to eny one as good customer service thanks again Steve David”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi David, Thank you very much for taking the time to share your thoughts with us. It's really nice to know that once again you were happy with the service you received from Steve and the team, your kind comments mean a lot, we'll be sure to share them. Thanks again David, we appreciate your feedback and we value your continued loyalty over all these years. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Really helpful, very efficient and explain everything really well I would definitely recommend colin appleyard”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your wonderful 5-star review. It's really nice to hear how pleased you were with the service you received from Matthew and the team here at our Keighley Dealership, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and it's great to know you'd definitely recommend us. Enjoy your Nissan Note and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Nick Hughes at Colin Appleyard (Ashton) Extremely helpful and informative made the purchase of my 3rd Suzuki Ignis extremely easy would certainly recommend”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you very much for your 5-star review. It's great to hear you found Nick to be extremely helpful and informative and it's also nice to know you'd certainly recommend us. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 2 years ago

“Friendly and helpful service. Never felt pressured into the sale and felt well informed to make the best decision for me.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your 5-star review. It's nice to know you were happy with the service you received from us and that you had a positive experience with our friendly and helpful staff. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we value your feedback and we hope you enjoy your Suzuki Vitara.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews