D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,177 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They came highly recommend . I had been looking for a new to me car For about 12month . With help from Matthew at Keighley found the right one for me and iam delighted with my purchase . The customer service is brilliant can’t fault them delivered the car at prearranged date and time so thank you .”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Christine, Thank you very much for taking the time to share your thoughts with us. We're really pleased to hear you had a great experience with us and that Matthew was able to help you find the perfect car. We do strive to provide the best customer service possible and it's great to know that's what we achieved. Thanks again Christine, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 1 year ago

“Dealt with MIchael , when purchasing a car . Very efficient and talked me through each step of the way . Great customer service”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Tom, Thank you very much for your wonderful 5-star review. We're so pleased to hear you had a great experience when purchasing your Suzuki Swift from us. We always strive to provide excellent customer service, so it's nice to know your experience was efficient and that Michael was able to talk you through each step along the way. Thanks again Tom, we appreciate your feedback and we hope you enjoy your new car.

Posted 1 year ago

“Nick and all the team helping me through the process of my swift helping with my personal number plate and help changing my gap insurance thank you all”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Michael, Thank you very much for your 5-star glowing review. It's really nice to know how pleased you were with the all-round service you received from Nick, we'll be sure to share your feedback, your kind comments mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Michael, we value your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“The customer was exelent”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Nathan, Thank you very much for your review. It's nice to know you were happy with the service you received from us.

Posted 1 year ago

“Always a pleasure dealing with the Ashton-under-Lyne store and staff. The process is so straightforward from start to finish and I have been very happy with both vehicles. Big thanks to Nick who sorted my first car from Colin Appleyard, and to Dean this time around. I can't fault your service, thanks again.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Rachel, Thank you very much for your glowing 5-star review. It's great to know that once again you were happy with the service you received from the team at our Ashton dealership, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Rachel, we appreciate your support and we hope you enjoy your Suzuki Swift.

Posted 1 year ago

“We visited the Ashton Under-Lyne store and the experience was great from start to finish. The service department were amazing and Nick in the sales department is an absolute gem. Nick was so friendly, knowledgeable and helpful. The team really went above and beyond to make sure we got what we needed. We honestly couldn’t have asked for a better experience!”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Sam, Thank you so much for your generous 5-star review. We're really pleased to hear that your visit to our Ashton dealership was great from start to finish and it's also nice to know that Nick was friendly, knowledgeable and helpful and that the whole team went above and beyond to meet your needs. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Sam, we'll be sure to share your wonderful comments with the team and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 1 year ago

“We have taken delivery of our Suzuki across plugin car. We very pleased with our purchase from Colin appleyards again. I think we have purchased 12 cars know upto date may be more.and I am pleased say we have received the same service which we expected.nothing too much trouble as always.keep up the good work.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Kevin, Thank you very much for taking the time to leave us a 5-star review. It's really nice to know how pleased you are with your Suzuki Across and the service you received from Steve and the team here at our Keighley dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Kevin, we appreciate your support and we value your long term continued loyalty. Enjoy your new car and we look forward to providing your with the same great service in the future.

Posted 1 year ago

“Always first class customer service. My car was booked in for its MOT and Service. No automatic car was available for me to borrow for the day, so they came and collected my car from home and dropped it off for me later, all shiny and clean too. Highly recommend Appleyards, Bradford. Never a hard sell and staff you can always trust.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Sharon, Thank you very much for your 5-star glowing review. It's wonderful to hear that you appreciate our customer service, from the convenience of collection and delivery to trustworthiness and no hard sells. We always strive to provide first class customer service throughout and we're delighted that you agree. Thanks again Sharon, we value your kind comments and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“When I ordered my car I was told it could take 4-6 months to be delivered, imagine my surprise and thrill when I received the notification to say it had arrived. I am now the very proud owner of my new car. Great service from Steve Bagnall who has made the process so easy for me, he took the time to show me all about the car and answer all my questions, brilliant service, exactly what I've come to expect from Colin Appleyards. Its an early happy Christmas to me!”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you so much for taking the time to leave us a 5 star review. It's great to hear that your New Suzuki S-Cross arrived much earlier than expected and that Steve was able to provide you with such great service. We always aim to exceed our customers expectations and it sounds like we've achieved that with your experience. Thanks again, we appreciate your review and we're so happy to have provided you with an early and un-expected "Happy Christmas".

Posted 1 year ago

“I found the staff very friendly and informative during the process of buying my vehicle.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your 5 star review. We're really pleased to hear you found Matt and the team very friendly and informative during the process of buying your Suzuki Vitara, we'll be sure to share your feedback, your kind comments mean a lot to us. Thanks again, we appreciate your review, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Ashley warrants a 5 star review for all aspects of the selling process.An exceedingly pleasant young man who dealt with matters competently. On that experience j would continue to patronise Colin Appleyard.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi George, Thank you very much for your wonderful 5-star review. It's really nice to hear how pleased you were with the service you received from Ashley, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again George, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your New Suzuki Jimny.

Posted 1 year ago

“Great service,staff are friendly andvery helpfull,car picked up and returned spotless inside and out,have been a customer for a while now and cannot fault service or staff.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your wonderful 5-star review. It's really nice to hear how pleased you were with the all-round service you received from Dan and the team, we'll be sure to share your kind comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear that's what you experienced. Thanks again, we appreciate your support and we value your continued loyalty.

Posted 1 year ago

“Very friendly staff, car serviced and MOT done, it was returned to me absolutely spotless inside and out. I also received a video from the mechanic showing the work that was done. I would highly recommend.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Mick, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from us. We do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again Mick, we appreciate your feedback and we're pleased to hear you'd highly recommend us.

Posted 1 year ago

“Absolutely fantastic service people are so very helpful and friendly will definitely be going back”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Martin, Thank you very much for your glowing 5-star review. It's really nice to hear how pleased you were with the service you received from Steve and the team, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Martin, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 1 year ago

“All the staff very helpful and polite, especially Dominic Richardson. Who helped me through the entire process. I would highly recommend Colin Appleyards to all my family and friends”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Geoff, Good to hear back from you and thanks very much for your wonderful review. It's really nice to know how pleased you were with the service you received from Dom and the team, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Geoff, we appreciate your feedback and we're very pleased to hear you'd highly recommend us to your family and friends. Enjoy your Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“My car service ran like clockwork. All staff were very helpful.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Anthony, Thank you very much for your 5-star review. It's great to hear that your car service ran like clockwork and that all our staff were very helpful, we'll be sure to share your kind comments with the team. Thanks again Anthony, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“great customer service from start to finish , really pleased with my new Suzuki jimny. thanks to Christian bray in sales . 10 out 10”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Mr Sharpe, Thank you very much for your review. It's great to hear how pleased you are with your New Suzuki Jimny and the service you received from Christian. As a company we do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again, we value your feedback and we wish you many miles of safe and enjoyable motoring in your new Jimny.

Posted 1 year ago

“Very approachable, polite and helpful. Would certainly use again.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi John, Thank you very much for taking the time to share your thoughts with us. It's great to hear you found Nick and the team very approachable, polite and helpful, we'll be sure to share your kind comments, they mean a lot. Thanks again John, we appreciate your feedback, enjoy your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Purchased 3 cars from Colin Appleyard in Huddersfield now. Always dealt with Christian Bray and had first class service. Great attention to detail and very knowledgeable on the brands. Friendly and easy to deal with. Great handovers and follow ups. Thoroughly recommend”

Helpful Report

Posted 1 year ago

Hi Martin, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you continue to be with the service you received from Christian, your kind comments mean a lot, we'll be sure to share them. Thanks again Martin, we appreciate your feedback and it's it's nice to know you'd thoroughly recommend us. We hope you enjoy your Suzuki Vitara and Louise enjoys her Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“12 out of 10 for customer service and price, thank you”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your 5-star glowing review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support and we hope you enjoy your New Suzuki Jimny.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,177 reviews