D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed by the thoroughness of the process and the fact that much of it was on video leaving little room for misunderstanding. Matthew Butterfield, the sales assistant was really helpful and extremely knowledgeable about the product. Hw was able to answer all our questions fully.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Mr Fullilove, Thank you very much for taking the time to leave us a 5 star review! It's great for us to hear how well you were looked after by our sales executive Matthew. Thanks again Mr Fullilove, We very much appreciate your feedback and value your business.

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

Hello, Thanks for posting a 5 star review. We really do appreciate it!

Posted 6 years ago

“Nice friendly atmosphere at the dealers. Transaction carried out with no problems. If this Suzuki is as good as my previous two I will be more than happy.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 years ago

Hello Mr Johnson, Thank you for taking the time to leave us a 5 star review, We're very pleased to hear everything went smoothly and that you found our Ashton dealership to have a nice friendly atmosphere. We hope you enjoy your New Suzuki and look forward to seeing you again in the future, Thanks again Mr Johnson.

Posted 6 years ago

“The customer service at the Bradford branch, Canal Road is second to none . A warm and friendly greeting on arrival from all staff, in a very clean and tidy showroom . All work carried out by experts with great communication regarding any work done . Even though the move from The Shipley premises has made my journey a little longer , I was offered a pick-up collection service to and from the garage. Car beautifully clean inside & out on collection. Well done Tracy,Jason & team. Thank you .”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Mrs Butler, Thank you very much for taking the time to leave us a 5 star review. It's great for us to hear that you received a warm and friendly welcome upon your arrival to our Bradford Dealership and that you were very well looked after by our Service Team. Thanks again Mrs Butler, We appreciate your feedback.

Posted 6 years ago

“Went in for winter health check. Invoice stated that courtesy wash and vac had been carried out. I could find no evidence of this as car was washed and waxed immediately prior to going for health check and was splattered with dirt on return to me which, I assume, was due to being taken on a test drive. Dirt on floor inside vehicle indicated it hadn't be vacuumed at all.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Michael, Apologies, but we are unable to find any details of your visit to our dealership on our systems. If you can provide us with further information will certainly look into this for you. You can contact us at www.colinappleyard.com

Posted 6 years ago

“Generally very happy with the service provided at Huddersfield but I had my annual service & MOT last week and mentioned that both registration bulbs were out... the warning light on the dash was on... I collected the car but when the auto lights came on at dusk ..guess what so did the warning light... it means I now have to make a trip into town to get them replaced... not a big deal but one I shouldn't have to do”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Stuart, We are very sorry to hear this. If you contact Darren (Service Manager) at our Huddersfield Dealership 01484 514954 he will happily arrange for us to collect your vehicle and leave a courtesy car with you whilst we rectify this. Alternatively you can contact us at www.colinappleyard.com and we will arrange this for you. Apologies once again Stuart for the inconvenience that this has caused.

Posted 6 years ago

“Very happy with Dean's approach not pushy but just right and from past experience I know and hope that the after sales service is just as good as at the moment I have two queries that have not yet been resolved.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 years ago

“Courteous efficient friendly”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 6 years ago

“Called in to the huddersfiełd site' we were looking for a small. 4x4 . We thought the ignis , looked the part'. So 1 hour later , we bought one. Everyone was friendly , helpful. Explained everything . Absolutely no pressure, the price was the price. So all in all a great little garage"”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Mr Bradley, Thank you for taking the time to leave us a 5 star review, We’re really pleased to hear that you found our staff to be friendly and helpful, Thanks again, we really appreciate your feedback.

Posted 6 years ago

“Looked at boring cars everywhere then went to hudds Appleyards saw subaru XV wow,manager mr Ali did me great p ex and discount no more dirty diesel nice guys i love scooby well pleased .”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Mr Hinchliff, Thank you for taking the time to leave us a 5 star review, We’re really pleased to hear how happy you are with your new car and that you were well looked after by the team at Huddersfield. Thanks again, we really appreciate your feedback.

Posted 6 years ago

“Excellent service.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Susan, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 6 years ago

“Fantastic friendly service, Felt rest assured and very satisfied with the vehicle.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 years ago

Hello, Thank you very much for the great review. We're so pleased to hear that you are very satisfied with your New Suzuki Swift and that you received fantastic friendly service from our staff. Thanks again! We really do appreciate your feedback!

Posted 6 years ago

“Easy, stress free purchase. Karl is a lovely bloke who goes out of his way to make sure you get exactly what you want. The team are fantastic.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Kelly, Thank you for taking the time to leave us a 5 star review, We're so pleased to hear how well you were looked after by Karl and the team. Thanks again, We really appreciate your feedback.

Posted 6 years ago

“Excellent service. Hassle free and efficient Thank you.”

Helpful Report

Posted 6 years ago

Hello Mr Ridley, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 6 years ago

“Very impressed with customer service from Keighley branch when my Juke went in with an intermittent fault. Will use again.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 6 years ago

“Just picked our nissan juke from the kieghley showroom and Adam Harrow was an absolute star he made the effort to make it special he not only unvieled the car to us he took the time to answer any question we had showed us how every button worked and then gave us chocolate for Christmas i hope everyone at Colin Appleyards has a merry Christmas and a happy new year again special thanks to Adam Harrow for going above and beyond brilliant service adam if i could give you six stars i would Kind regards from the Roberts family.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Mrs Roberts, Thank you very much for posting a 5 star review! We're very pleased to hear our sales executive, Adam, provided you with great service! We will make sure to let Adam know. Thanks again and all the very best for 2019.

Posted 6 years ago

“Car key stolen in house break in on Tuesday morning, appleyards on canal rd bradford sorted new keys and programming really quick, no fuss. Excellent service! Thank you so much”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Amanda, Thank you very much for taking the time to leave us a 5 star review. We're really pleased to hear how well our team at Bradford looked after you at what must be a very stressful time, Thanks again.

Posted 6 years ago

“Just purchased our second Vitara from Colin Appleyard, what a great experience and excellent service from Simon Morley and look forward to the excellent service that we have received over the previous two years.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Barbara & Geoff, It's great to hear from you, and thank you very much for taking the time to leave us a 5 star review. It's fantastic to receive your feedback regarding your experience with Colin Appleyard and also to hear how well you were looked after by Simon, Thanks again and we look forward to seeing you again soon.

Posted 6 years ago

“Great service all round . Happy to recommend”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Craig, Thank you very much for leaving a 5 star review! It's fantastic to hear you received great service all round. Thanks again!

Posted 6 years ago

“Good service and Rachel wa very friendly and helpful”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Ann, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 6 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews