D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just bought our 6th Suzuki from Colin Appleyard's In Keigthley. Wonderful attention and service from all the staff, from sales,service, and valet of the car. The Swift is 2 years old but looks like new, we are so pleased. Suzuki never fail to deliver outstanding reliability and excellent value for money. Colin Appleyard's attention to customers is 1st class. Best dealership in Yorkshire, that's why we have bought cars time and again,from them.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Mr & Mrs Marsh, It's great to hear from you and thank you very much for taking the time to leave us a 4 star review. We’re really pleased to hear how happy you are with your new car and also for us to hear how well you were looked after by our staff, Thanks again, We really appreciate your feedback and very much value your loyalty.

Posted 6 years ago

“Excellent customer service skills from start to finish, felt very welcomed by friendly staff. From choosing the car to collecting it the service was very good. Good communication over the 3 days of purchasing to me collecting it. Easy and painless. Second time I've purchased from here and I would purchase again.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Kate, It's great to hear from you, and thank you very much for taking the time to leave a 5 star review. It's great for us to receive your feedback regarding your experience with Colin Appleyard. We're very pleased to hear how well our staff looked after you, Thanks again Kate, We appreciate your feedback and very much value your loyalty.

Posted 6 years ago

“Brilliant service from the team especially Adam”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Alison, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Alison, We will be sure to let The Team at Nissan know.

Posted 6 years ago

“Excellent customer service having bought our second hand quashqai a few months ago. I cannot rate them highly enough. I would not hesitate to recommend Colin appleyard Keighley to anyone wanting to buy a Nissan.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello, Thank you very much for the great review. We really do appreciate your feedback, Thanks again.

Posted 6 years ago

“Crap garage paid 150 for a lot work done. Bike came back with knackerd lead. Rang garage refused to replace it but send me one to do. AVOIDDDDDDD”

Helpful Report

Posted 6 years ago

We have looked into the complaint you have raised (both her & via Facebook) and we are satisfied we have carried out all the work correctly and have done so in a professional manner. The AJS scooter that was brought to us for repair left in full working order. The issues that you highlighted were snapped leads; one to the main battery terminal along with the charging lead. We resolved both these issues and delivered the bike back to you with all work completed and tested. You contacted us again several days later complaining of the same issue occurring with the charging lead. It had snapped again. This suggested to us that you were most likely at fault due to an almost identical problem occuring to that which we had recently rectified. That being said we did offer, as a gesture of goodwill to send you a replacement lead to fit to the battery yourself. After this you were uncontactable via telephone. We have records of all work undertaken including outcomes and tests to ensure everything was completed to our strict standards. If you feel you have not received a service that satisfactory then please do, as already requested on 2 occasions, email full details of your complaint to c.bond@colinappleyard.com to be dealt with via our official process.

Posted 6 years ago

“Recently used for first annual service. Happy with customer service received. Welcomed on arrival. Received very nice courtesy car. Received video of my car before work commenced. Phone calls received on progress and when to collect my car and everything explained when I picked up my car. Steve was particularly friendly and helpful. A big thumbs up from me. Will return in future.”

Helpful Report

Posted 6 years ago

Hello Gary, Thank you very much for taking the time to leave us a 5 star review! As a company we pride ourselves on providing great customer service and it's fantastic for us to hear that you have experienced this. Thanks again Gary, We really do appreciate your feedback.

Posted 6 years ago

“Excellent service. Collected my car and delivered it back home which I was grateful for because I’m disabled and on bed rest at the moment. Would recommend to anyone x”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, We very much appreciate it.

Posted 6 years ago

“Thanks for the service great dealer car came back everything done inside and out well looked after. Mrs A Murgatroyd.”

Helpful Report

(Bradford) - Posted 6 years ago

Hello, Thank you very much for taking the time to leave us a 5 star review, We're really pleased to hear how well you were looked after by "The Team" at our Bradford dealership, Thanks again, We really appreciate your feedback!

Posted 6 years ago

“We bought a car from Colin Appleyard about 14 months ago and have been very pleased with it so that when we wanted a second car they were the obvious choice. Again they have been incredibly helpful in helping us find the car that we wanted. Service experience could not have been better. Very friendly and knoweldeable sales person (Simon Morley) went out of his way to be of assistance.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Mr Hobson, Thank you very much for taking the time to leave us a 5 star review. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mr Hobson we really appreciate your feedback and very much value your business.

Posted 6 years ago

“Best service experience ever. Super slick on time on price informative. Worth it.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Graeme, Thank you very much for the great review. We really appreciate your feedback!

Posted 6 years ago

“Easy to deal with, friendly and approachable.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 6 years ago

“Great service. Particularly liked the health check video sent to my phone during inspection. Nice touch ! Prices for my two new tyres were surprisingly competitive and my MOT was free of charge. Who can say fairer than that.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Andy, Thank you for taking the time to leave us a 5 star review, we’re really pleased to hear how happy you are with the service that you have received from us. Thanks again, we really appreciate your feedback.

Posted 6 years ago

“Great care and service....thankyou Andy.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello, Thank you very much for the great review. We really do appreciate your feedback!

Posted 6 years ago

“Really good service from both the sales people who demonstrated the car and did the paperwork. A nice experience and thank you for the wine. Cars great too!!”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Tina, Thank you for taking the time to leave us your feedback, We're really pleased to hear how happy you are with your Suzuki Vitara. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 6 years ago

“Very clear throughout the purchase fair p/x price car well prepared for pick up free box of chocs.Lovely.Thanks to John for being honest and proffesional”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Mr Petty, Thank you very much for posting a 5 star review! We're very pleased to hear our sales executive John provided you with great service! Thanks again for your review we really appreciate it.

Posted 6 years ago

“Very prompt and quick response to a warranty problem on my 17 plate navara. Thank you”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 6 years ago

“Great service, great communication, very accommodating. Even cleaned my car. Would recommend. Steve and G.M. Dave were great.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Andrew, Thank you very much for the great review. We really do appreciate your feedback, Thanks again.

Posted 6 years ago

“Our new Vitara is the 4th SUZUKI car purchased from Huddersfield Colin Appleyard. Once again excellent customer service from the team.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Diane, Thank you for taking the time to leave us a 5 star review, It's great for us to hear how well you were looked after by "Team Huddersfield" Thanks again Diane, We appreciate your feedback and very much value your loyalty.

Posted 6 years ago

“Very impressed with booking my car in for a service. Had a reminder by text a few days prior, a phone call on the morning of the service to let me know when my car would be collected. And the best bit was that my car was returned cleaner than it went - inside and out. Excellent and worry free servicing.”

Helpful Report

(Keighley Nissan) - Posted 6 years ago

Hello Neil, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this, Thanks again.

Posted 6 years ago

“Very happy with my Celerio.i was very satisfied with the customer service from all at the Keighley branch Especially Matthew who dealt with my purchase”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Sue, Thank you for taking the time to leave us a 5 star review, It's great for us to hear how happy you are with your Suzuki Celerio and that you were very satisfied with the customer service that you received from us, Thanks again Sue, We really appreciate your feedback.

Posted 6 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews