“Tried to cancel an order less than twenty-four hours after ordering. Was told that it was to late to cancel because order was already processed. They, however would be happy to refund return (at a cost of half the order).”
“Three days after I placed an order for 33.98, I was notified by Pay Pal that Collections had added another $20. When I called, I was told the extra amount was tax and also processing, which I was told was a fee so that when the merchandise didn't reach me, they could duplicate the order for "free." I have been a good customer for years. Never been ripped off like this before. Catalogs now directly to trash.”
“Ordered online...after payment was made I looked at order again. My merchandise total had been $95.95, now it's $105.95...$10 promotional was added... what's that? I found the online ordering process to be frustrating!”
“Have purchased for a few years. Don't order their clothes. The a line dress is just a flousy top. The leggings made from very cheap cloth. May be my last order”