Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,066 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,066 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

Write Your review

Tell us how Collide Records made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Collide Records 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our experience was awesome…easy to order, they had stock of something we couldn’t find anywhere else, and it was shipped and arrived so fast!! Really great experience, hoping to order from them again!”

Helpful Report

Posted 3 months ago

Thanks Alicia! We appreciate your review and look forward to being of further service to you.

Posted 5 days ago

“My CD came quickly and was packaged well, CD was sealed and in perfect condition. Would definitely recommend ordering from them and will be ordering from them again in the future!”

Helpful Report

Posted 3 months ago

Thanks Natalie! We appreciate your review and look forward to being of further service to you.

Posted 5 days ago

“So thankful that Collide had the album I was looking for. And the handwritten note on the invoice was a nice touch.”

Helpful Report

Posted 3 months ago

Thanks Renae! Glad we could get you that hard to find album. Looking forward to being of further service to you.

Posted 5 days ago

“The best personal customer service!”

Helpful Report

Posted 3 months ago

Awe... Thanks Rhonda. Let us know if we can be of further service to you.

Posted 5 days ago

“I am happy with this purchase...but I have to admit ...I was somewhat hesitant initially when I saw the price that in fact...I thought your site was a fake...overall...I took a chance and I am glad that I did...”

Helpful Report

Posted 3 months ago

Thanks Jonnie.... Nothing fake about us:) We're glad you took a chance on us.

Posted 5 days ago

“Great customer service. Really Fast shipping. Love that they add a handwritten note to the record!”

Helpful Report

Posted 3 months ago

Thanks Nicole! Glad to hear you had a great experience. Let us know if we can be of further service to you.

Posted 5 days ago

“Fast shipping - arrived in perfect condition.”

Helpful Report

Posted 3 months ago

Thanks Hunter! Great to hear everything was great... we appreciate the review. Let us know if we can be of further service or if you are looking for any records we don't have listed on the website.

Posted 5 days ago

“Communicative staff (the record came with a handwritten note!). Record came in a timely manner and in perfect condition. Thanks Collide!”

Helpful Report

Posted 3 months ago

You're welcome Kendyl! Hope you are enjoying the record. Let us know if we can be of further service to you.

Posted 5 days ago

“Amazing customer service! Great packaging and quick shipping. I highly recommend them and will purchase from them again!”

Helpful Report

Posted 3 months ago

Thanks Mandi ! We appreciate the review and recommendation and look forward to being of further service to you.

Posted 5 days ago

“Great shipping and handling. Thanks for everything. I would totally buy from them again!”

Helpful Report

Posted 3 months ago

You're welcome Michael! Looking forward to being of further service to you.

Posted 5 days ago

“I was very impressed by their customer service both times I ordered vinyls. It's the best customer service I've had in a long time. The delivery was timely, and the packaging kept the vinyls from bending or getting dented. I'll be using them to purchase all my vinyls, and I definitely highly recommend Collide Records.”

Helpful Report

Posted 3 months ago

Thanks Holly! We appreciate your review and continued support. Let us know if you are ever looking for any records we don't have listed on the website.

Posted 5 days ago

“Collide Records has a great website with awesome musical content. They keep you up-to-date on when products will be available and ensure your purchase is delivered without error. A great experience and a company I will continue to use.”

Helpful Report

Posted 3 months ago

Thanks Robert! We appreciate your review and continued support!

Posted 5 days ago

“Great service! My records were damaged by the shippers, but Collide sent me new records ASAP and a free return shipping label to send back the damaged records. They were responsive by email immediately as well when I had a problem. Would definitely use them again. :)”

Helpful Report

Posted 4 months ago

Thanks again Julie. Great pic! Let us know if you are ever looking for any records that we don't have listed on the website.

Posted 5 days ago

“Fast delivery”

Helpful Report

Posted 4 months ago

Thanks Katie!

Posted 5 days ago

“Beautifully and carefully packaged CD, full receipt and even a hand-written note from someone who could've been a doctor because the writing was hard to read. But I'm pretty sure it was friendly. :-) Or maybe the receipt was the "signed insert" and Jon Batiste actually signed it! Wow. I wonder if I still have it?”

Helpful Report

Posted 4 months ago

Ha... technically I am a Doctor of Pharmacy, does that count? I'll try to write a little better next time:) Thanks for giving us a shot and look forward to your next order. Greg

Posted 5 days ago

“Great collection of artists! I will be back!”

Helpful Report

Posted 4 months ago

Thanks Wesley! Looking forward to being of further service to you.

Posted 5 days ago

“I was looking for a hard-to-find copy of Lindsey Stirling's Warmer in Winter on vinyl. I found it at Collide Records. Ordering was easy, and it was sent out immediately and received within a few days. I also received a follow-up thank you email, as well as a hand-written note from Gary. Wonderful people, wonderful business. Support small business, and especially this one. Highly recommend and will be back.”

Helpful Report

Posted 4 months ago

Thanks Dina. We really appreciate your support and recommendation. New Lindsey coming soon, and we'll have the indie exclusive color variant listed by next week.

Posted 5 days ago

“This place is great! I received my record relatively quickly, it was in perfect condition, and the price was better than most on the market. Great service, and I even got a thank you message which was handwritten. Will definitely order from you all from now on!”

Helpful Report

Posted 4 months ago

Thanks Matt. We appreciate your review and kind words. Looking forward to being of further service to you.

Posted 5 days ago

“Quick Ship and easy to order from the website. Thanks!!!”

Helpful Report

Posted 4 months ago

You're welcome Joel! We appreciate the review and feedback.

Posted 5 days ago

“I found a record I had been searching for for over a year but was devastated when it arrived literally in pieces. I reached out and promptly received the best service! A new one was immediately shipped and thankfully arrived in perfect condition. I will definitely be recommending this company!”

Helpful Report

Posted 4 months ago

Thanks Martha! We appreciate your review and word of mouth recommendation!

Posted 5 days ago

Collide Records is rated 5.0 based on 1,066 reviews