Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,070 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,070 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! Collide had a hard-to-find record, they shipped it quickly, and it arrived perfectly. Thankful to have found this impressive and thoughtful gem of a store. I will definitely be a repeat customer.”

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Posted 1 year ago

We are thankful you found us! The colored vinyl re-releases are coming soon under the new Watchhouse moniker.

Posted 1 year ago

“all as described, fast bshipping.”

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Posted 2 days ago

“I ordered a CD from Collide Records. Came in the mail in great condition and even had a hand written note. I appreciate the time they took to make it personal. Definitely will buy from again.”

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Posted 2 days ago

“I’ve ordered from Collide more than once and I will absolutely continue to do so. The personal touch Greg is able to put into an online business is remarkable and second only to being able to buy from a record store in person. It’s hard to recreate that online but Collide gets it right. Not to mention I’ve gotten some great finds from their selection. You’re missing out if you don’t give Collide a shot! Thanks for everything!”

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Posted 2 days ago

“So glad I found Collide Records online! Transaction was smooth and shipped quickly. Personal thank you in the package was a nice touch.”

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Posted 2 days ago

“I love love love this record company!!!”

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Posted 6 days ago

“Great customer service, perfect packing of vinyls, shipped fast”

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Posted 1 week ago

“Reasonably priced, good selection, fast shipping. If I need a vinyl I'm coming here first, always.”

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Posted 1 week ago

“Fast delivery and a personal thank you for my order!!! I loved that! Thank you!”

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Posted 1 week ago

“I really appreciate the selection Collide Records offers. They have great sales, and they have always shipped them in a timely manner. Nothing has ever been damaged or incorrect. They've become my favorite online record store to order from and I look forward to continuing to shop here. Thanks for what you do Collide!”

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Posted 1 week ago

You're welcome Ben! You're making us blush:) We appreciate the review and look forward to being of further service to you.

Posted 1 week ago

“I highly reccommend Collide Records! They had the three vinyls I was looking for in stock (which not all record sellers do). Additionally, they sent the package very quickly after ordering, and it arrived quickly!”

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Posted 1 week ago

Thanks Zachary! We appreciate you taking to time to drop a quick review.

Posted 1 week ago

“This was my first time ordering from Collide, but won’t be my last. There was this whole situation I accidentally created and they were super helpful and kind, especially when I realized it was all me and had nothing to do with them(I accidentally ordered the same record from somewhere else in a different version and thought they sent me the wrong one…whoopsie!). He was incredibly helpful and easy going which made me feel even worse about my screw up. The vinyl came in perfect condition and the shipping was extremely fast. Couldn’t recommend more!”

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Posted 1 week ago

Whoopsies happen :) Thanks for the feedback.... glad to have you as a new customer!

Posted 1 week ago

“I purchased a Taylor Swift album for $ 54 and found a week later and saw it on the Taylor Swift store for $ 34 , needless to say that I'm very upset and disappointed”

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Posted 2 weeks ago

Hi Lori. Sorry to hear that you were frustrated with the price. We are as well as unfortunately the price we are charged per record is actually higher than the price on Taylor's website. You also have to take into consideration the additional costs... I just looked on Taylor's website and with tax and shipping the total price comes to $46 or higher. Shopping at a small independent record shop is usually more expensive than getting from the big box or giant webstores, but you also likely get better customer support. All that being said, if you'd like to return the record, or keep the record and get a refund of the approximate $8 you spent compared to ordering from Taylor's site, please return our call at 800-800-3076. Greg

Posted 2 weeks ago

“Extremely happy with everything!!!! A CD, and they packed it VERY Well!! A Rarity these days!! As breakable as CD's are, yet still a Rarity! Fast Shipping and great followup about my total experience in purchasing from them. Their pricing is also Great!! They price at or a bit below their main competitors. Everybody expects fast shipping now, but don't seem as concerned about the packaging to protect the item. Care was definitely given in this regard, which I Appreciate Very Much!! If I'm buying CD's or DVD's, it's to keep and enjoy them for years, not a few months, until they're trashed, which seems to be more the norm in the streaming age. Collide Records obviously realizes that personal customer care is what has been lacking. I almost Never write a review for anything that is more than a sentence long. This company impresses me this much!! I will absolutely be making Collide Records my go-to first stop, before looking to their two behemoth competitors, (whose overall purchasing experience has been degrading due to an over-emphasis on delivery speed and an under-emphasis on their sellers maintaing adherence to that companies selling guidlines). - Tim”

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Posted 2 weeks ago

Thanks Tim! We appreciate you taking time to leave us a review. Glad we were worthy of such glowing comments:) Let us know if you are ever looking for any CDs that we don't have listed on the website as we can get most in print CDs within a couple days.

Posted 1 week ago

“shipped fast, great price and quick delvery. will definitely order from them again and pass to others looking for vinyl or more from them.”

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Posted 2 weeks ago

Thanks Randy! We really appreciate the review and word of mouth advertising:)

Posted 1 week ago

“Arrived quickly, in great condition, and even included a personalized hand-written note! Looking forward to ordering more from Colide in the future.”

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Posted 2 weeks ago

Thanks Alec~! We appreciate the review and look forward having you back.

Posted 1 week ago

“Super fast shipping. Great prices. Great customer service. Loved the hand written note with my shipment. Collide Records was the one location that had an album I wanted that wasn't back ordered. And the price was so good. Amazing! I have referred Collide Records to other friends. I am back looking to buy more.”

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Posted 2 weeks ago

Thanks Lynn! We appreciate the review and the word of mouth advertising! Let us know if you are ever looking for any records that we don't have listed on the website.

Posted 1 week ago

“Super fast shipping / service, helpful over the phone and record in perfect condition! Would recommend.”

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Posted 2 weeks ago

Thanks Molly! We appreciate your review and feedback.

Posted 1 week ago

“I knew from experience that any packages delivered to my house might be left in the rain, so I put a note in my order to Collide asking them to wrap my records in plastic. They did exactly that, and when the package was left in the rain there was no damage. Thanks for being attentive to details!”

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Posted 3 weeks ago

You're welcome Joseph! That rain was no joke. Thanks for the review and posting a pic!

Posted 1 week ago

“My friend loved the cd of Rhonda vincen and she’s the one wanting the cd of redeemed quartet and another lady wants a southern gospel cd”

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Posted 4 weeks ago

Thanks Susan! We love when people share music with friends.

Posted 1 week ago

“Ships so quickly and everything came in so safely packed! Thank you so much for my records!”

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Posted 4 weeks ago

You're welcome Shannon! Glad to hear everything arrived in good order. Thanks for taking the time to write a quick review.

Posted 1 week ago

Collide Records is rated 5.0 based on 1,070 reviews