connox Reviews

1.8 Rating 5 Reviews
20 %
of reviewers recommend connox

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connox 1 star review on 25th March 2022
Andreas B.
connox 1 star review on 25th March 2022
Andreas B.
connox 1 star review on 25th March 2022
Andreas B.
connox 1 star review on 25th March 2022
Andreas B.
Anonymous
Anonymous  // 01/01/2019
I ordered a merchandise from Connox worth 27.85 CHF. They sent the merchandise but I never got an invoice so I could not pay at once. Then, after a few months, Credit Reform, a "collector" company sent me a notice charging me 108 CHF. All the while I was waiting for the invoice, but none came to my postal address. Such a hassle, such a bad way to scam consumers. THEY WILL TRY TO RIP YOU OFF !!!!
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Posted 3 months ago
Judge for yourself.. Ordered a hanger on 11 Feb. and received the item in April. Unfortunately the delivery was incomplete; replacement came end of April - incomplete again! Beginning of May I've received a reminder to pay the invoice which BTW had been paid by PayPal when I had initially placed my order! It's mid May now and I've already sent several emails and pictures to their client support, which obviously doesn't seem not to know their products and, therefore, is incapable to help. I'm cancelling my order now - Jesus!
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Posted 10 months ago
We bought four Vitra/Eames chairs from Connox.de which came to an amount just under 1000Euros. The four chairs were badly packaged in thin-walled cardboard boxes which were not the original ones Vitra uses. The order came in two boxes, where each chair was turned on its head and placed upside down on the other chair with very little protection. The felt tipped feet punched during the shipping to Portugal, through the flimsy packaging and therefore scraped and were dragged on various surfaces all the way to the point of delivery. We contacted Connox.de more than once by e-mail and never got a reply. The felt tipped feet which are replaceable cost for each chair about 14-15Euros. The conclusions are yours as concerns making an order of this kind with the associated hassles ... Not recommended!
connox 1 star review on 25th March 2022 connox 1 star review on 25th March 2022 connox 1 star review on 25th March 2022 connox 1 star review on 25th March 2022
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Posted 2 years ago
The worst customer service. Very slow, unreliable, unprofessional, and impossible to speak with (the phone line doesn't work, obviously). Everything went wrong from the very beginning…I ordered some items, I found out that apparently were not in stock (they should mention this before, not after payment!!), I never received a parcel, one item got discontinued, and instead of receiving a refund, I get a “credit’ that gets used for a re-delivery (WHAT!?). And just to finish off, now apparently the second parcel has been delivered but, once again, NOT HAS ARRIVED at my door. A joke!!
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Posted 2 years ago
connox is rated 1.8 based on 5 reviews