Continal Underfloor Reviews

Name: Continal Underfloor
Address: Unit C, Pipers Close, Pennygillam Ind Est, Launceston, Cornwall
Rating: 4.88

4.9 Rating 101 Reviews

97 %

of reviewers recommend Continal Underfloor

Company Reviews

Info

About Continal Underfloor:

UK's largest range of underfloor heating systems. No ifs, no buts. The award-winning Continal Underfloor Heating service means you get an efficient warm-water underfloor heating system delivered to you on time, on site, every time, no compromise.

Visit Website

Phone:

01566 772 322

Email:

info@continal.co.uk

Location:

Unit C, Pipers Close,
Pennygillam Ind Est,
Launceston
Cornwall
PL15 7PJ

Write Your review

Tell us how Continal Underfloor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our first time using Continal, for a suspended floor UFH system. Which has also been my own first experience dealing with the chipboard and everything else. Ian Marks has been brilliant the entire way through, explaining how they work, what's required, designing the plans multiple times for me, to get over steel locations etc. All the developers demand's, he's met, so that's one very happy customer! We'll definitely be back.”

Helpful Report

Posted 6 months ago

“This is my 2nd time dealing with Continal. I can only say that the service they have provided me has been outstanding David Wormell is my direct contact and from the design process through to the install he continues to provide help at all stages of the project. I will continue to use this company for all my effort heating future projects.”

Helpful Report

Posted 6 months ago

“Great customer service, as always. Harry at your Northampton branch was super helpful, informative and happy to adapt as needed.”

Helpful Report

Posted 7 months ago

“We have been using this company for some time now. Harry King is very knowledgeable, very helpful and the service we have received has been of the very best. Highly recommend.”

Helpful Report

Posted 7 months ago

“Chris We have been using your company now for many years and have had excellent service every time All very efficient and helpful.”

Helpful Report

Posted 7 months ago

“These guys were outstanding. I needed a complete system designed and shipped in short time frame and they rose to the occasion even delivering it a day early. I could not have been more grateful to David who was fantastic.”

Helpful Report

Posted 8 months ago

“We have been using Continal for a long time on many of our projects. Always friendly, and helpful. Any queries answered quickly. On the occasions we have need aftersales advice, we have experienced excellent communication. Our normal point of contact is Marc Bedford who is very helpful and patient! Woul recommned, thank you.”

Helpful Report

Posted 8 months ago

“The technical advisor was really helpful at every stage. We had an existing ufh system from continual and wanted to add onto the manifold, as well as cut into and add onto 2 existing loops. I sent the advisor a floor plan of the new floor areas and he organized to have the layout planned and the parts sent out within 2 days, which was greatly appreciated as we had a plumber and screeded lined up for a few days later.”

Helpful Report

Posted 9 months ago

“Cannot get the design right even after you point what’s wrong. Unprofessional approach so far. 10 days since we requested amendments to design and quote still cannot get the quote right. We sent CAD file with drawings unfortunately they took measurements from somewhere else. Areas were much bigger. Also, the design they sent included areas where permanent furniture would be fixed and potentially pipes would be damaged during installation. We asked for review, design was reviewed but quotation remains the same which is 12 m2 more. So far unreasonably stressful, slow, unreliable”

Helpful Report

Posted 9 months ago

Hello Anna, can you call us on 01566 772 322 and ask to speak with Stuart Snow, Head of Technical Sales, please so we can get this resolved. At the moment we are struggling to find your company or name on our system. Many thanks Chris Ingram Managing Director

Posted 9 months ago

“Having referred a number of customers to Continal I can say, without exception how please they, and myself have been with service they offer. In particular the technical knowhow and advice offered by Harry King.”

Helpful Report

Posted 9 months ago

“I must mention Harry King who helped me get my thermostats working ok. He was very patience and most helpful . Thank you very much Harry”

Helpful Report

Posted 10 months ago

“Their original parts has leakage”

Helpful Report

Posted 10 months ago

Please get in contact with us if the part is leaking, and we will happily replace it.

Posted 10 months ago

“I have found Continal Heating consistently helpful both for the purchase and supply of my heating system and subsequent maintenance.”

Helpful Report

Posted 1 year ago

“Very efficient, quality product and reasonable priced”

Helpful Report

Posted 1 year ago

“A prompt and complete service as usual from quoting to deposit to design to approval.”

Helpful Report

Posted 1 year ago

“Had the correct items to repair my under floor heating and at a good price. Thanks.”

Helpful Report

Posted 1 year ago

“Very helpful and parts delivered promptly and also willing to help solve problems if any encountered even with systems installed on a self build basis some years ago.”

Helpful Report

Posted 1 year ago

“Excellent service, the company is a pleasure to deal with.”

Helpful Report

Posted 1 year ago

“Judith helped me through the whole process, she was excellent and a pleasure to work with. The CAD driven approach made it easy for me to understand everything. Even when the spec changed the amendments were seamless and had no negative impact on the experience. Delivery was efficient with everything we needed clearly labelled and well packed.”

Helpful Report

Posted 1 year ago

Continal Underfloor is rated 4.9 based on 101 reviews