“Why would you send me a review, which I know will not be on the website two days after I ordered your cookies, clearly I haven’t received them yet! Poor customer service”
“I made a mistake when ordering realised when l recd order confirmation l immediately replied explaing the mistake and asked them to use original order of 1 months supply and credit my account with the difference as of yet l have not had a reply not a good start.
LINDA ZAPANTIS.”
“I'm really not impressed at all with this online shopping as I can't find out where my $309 order is if it's been posted or anything like that I've just know that the money has come out of my account and I have no product in my hands and I have no idea when the product will be arriving it's made me second guess my thoughts of this product on whether or not I will order it again.”
“I put my first order in but before I realised it I’d ordered another months worth by accident. I tried to fix it but it was too late. Neat little trick u guys pulled there, so I’m hoping it works and I didn’t waste a small fortune on your product.”
“I've just ordered my second lot of a 4 month supply, after originally ordering the variety packs. The second 2 month order I went for the brownies. Having received them, I'd have to say that they so far, have been very disappointing. There seems to have been a huge amount of shrinkage in the appearance of them, that is reflected with my hunger after consuming them. I won't be ordering these again, if I order at all. These cookies are costly, and I feel like I'm paying more, for less product. I really feel duped.”
“Poor communication and still waiting on delivery ? obviously they have a long use by date .... If it's a good product your poor service has totally lost me as a client . I call the 1300 number only to get a voice recording and no return call ? Definitely No Service with this company .”
“The packing lack of water protection.
The shipment resent to Hongkong was totally wet.
Luckily Cookies are individually packed. Yet a plastic protection to the expensive cookie boxes should not be that expensive.”
“I haven't even started the Cookie Diet yet .... do I just eat cookies non stop ????? There is no booklet of instructions ....
AND NO ONE HAS EVER CONTACTED ME TO TELL ME IF YOU EAT XXX NUMBER OF COOKIES PEWR MEAL ..... NOT HAPPY”