CosplaySky Reviews

Name: CosplaySky
Rating: 3.90

3.9 Rating 127 Reviews

73 %

of reviewers recommend CosplaySky

3.9

Based on 127 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	3 - 6 Hours

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Email:

info@cosplaysky.com

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CosplaySky 1 star review on 8th April 2024

Anonymous

CosplaySky 5 star review on 9th May 2023

Niiu

CarlosMiguel Rod

CosplaySky 5 star review on 2nd August 2022

Luna The Cat

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time we have ordered from an online shop especially for Cosplays. The costumes are well made. The price is ok. The delivery was faster than expected! We are completely satisfied and would order again here.”

Helpful Report

Posted 5 years ago

“My experience with cosplaysky has been nothing short of a horror story. I ordered two costumes and a wig from cosplaysky for an event that would take place in a months time, which I made sure to explain in my order. My previous experiences with cosplaysky had been extremely positive, so I had complete confidence in the company and their ability to get my order in before the due dates. Unfortunately the company nearly failed me. I contacted them almost 2 weeks after I placed my order because my order was still processing, even though payments had gone through the day after ordering. Cosplaysky ignored my first message and when they did respond, they avoided my question of when my orders would be shipped for almost a week. When they did answer me they informed me that it would be shipped three days before the event. When I expressed my concerns that my order would not be received in time for the event, they brushed me off and refused to ship it until that date despite it being completed at the time of the message. I continued emailing them, pleading with them to send it in time for my event and after continuing to be rudely brushed off, I posted my frustrations online. They contacted me later that evening and told me they would not ship my order until after I removed my post, to which I then informed them that I would not remove my post until I have confirmation that it had been shipped and arrived on time. They then told me that they would ship it, but two days before the needed date. I informed them that if my order did not arrive before the needed date not only would I not remove my post, but I would demand a refund as well. Even after my order was shipped, I continued having issues with Cosplaysky and had to contact the shipping company due that the fact that I had be sent incorrect information. My order did arrive the day before the event, but unfortunately there were so many errors with the costume, including pieces missing, that I had to spend six hours the night before the event fixing it. These fixes included dying fabric, styling wigs, and fixing major prop pieces. In the end I had to leave the event shortly after my schedule was completed on the first day due to exhaustion. Immediately after the event I was contacted by Cosplaysky for the first time, telling me to remove my post. I ignore the first message due to irritation and exhaustion with the company and within the week I had four more messages asking me to remove my post. I have been true to my word and deleted said post after nearly 2 weeks of harassment, but I have decided to make this post to let everyone know about this horrible experience. After years of experience with Cosplaysky, I will know longer be continuing with this company. This experience has been horrendous and cost me nothing but pain. In the last year the company has gone from a incredible company with great costumes to a mediocre company with terrible customer service and merchandise that continuously decreases in quality. I will be sharing this experience on multiple forms of social media in order to warn other people about this company. I am sincerely upset with my experience and I hope that this stands as warning to others who wish to order from this company to tread lightly.”

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Posted 5 years ago

“Just want to say thank for always being there for any question..it was helpful.”

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Posted 5 years ago

“IT was my daughter's birthday gift...My girl is crazy with the cosplay ,so i dicided to buy the the role she like to her as a gift. When i show up with this cosplay costume,she was surprised! My daughter is happy so i am happy .Thanks for that.”

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Posted 5 years ago

“I like the Services and the Item !! Keep Moving!”

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Posted 5 years ago

“The website has an extensive range of anime/game/tv/film costumes to choose from, but the search function along with the image links of the genre you are looking at makes it a comparatively easy site to navigate. Their prices are competitive with other similar sites, and they seem to have good reviews generally from other customers. This is my first purchase from them, and the costumes look great. The shipping was actually done on a deal of "Worldwide flat rate expedited shipping - Ship anywhere for just $19.50" so was not going to break the bank on getting the costumes to the UK... Would buy again.”

Helpful Report

Posted 5 years ago

“The shirt and pants fit fine but the chaps and the chest plate were to small; other than that it was a nice costume. With a few adjustments the costume was perfect.”

CosplaySky 3 star review on 13th July 2018

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Posted 5 years ago

CosplaySky is rated 3.9 based on 127 reviews