“Hi everyone.
I ordered my costume on September 18th. I was told 7-12 business days was the delivery time. I followed up on September 29th with them as I had not heard any updates, knowing it may have needed a couple more days. The order said it was "on the way" on October 9th. I was nervous about the delays because this was for Halloween. On October 21st, I checked in and got a response October 23rd saying it is in transit and not to worry. Then the next update I got was October 25th, saying nothing new and that I can check the status days later, not right then.
I checked in the next day as they had not given me new information, only to get a response on the 27th saying that it was the logistics company not updating the information and it will arrive soon. On the 28th, I had received notice that the costume will arrive by 11/1 at 9pm. This is frustrating because the website said orders made before October 4th will arrive in time for halloween. Neither our wanda costume or vision costume showed up on time, and now we have costumes with no use. They offered a 15% refund and have not communicated with me since I asked for more than that!
I would recommend never buying from Cossky as they will simply push blame, ignore your requests, and take your money while lying about the delivery times. Thanks for reading!”
“I’ve gotten a few different cosplays from this company and I am impressed with the quality. The only issue I have had is with sizing. It seems to be all over the place for each item so be sure to check the size chart. However the one time I have had an issue with sizing the company was able to fix it at no cost to me so that’s a big plus!!”
“DON’T ORDER FROM THESE PEOPLE! THEY TOOK A MONTH TO SHIP SOMETHING THAT SAID IT WOULD ARRIVE IN 7-15 DAYS & THEN STILL SHIPPED IT EVEN THOUGH I ASKED FOR A REFUND INSTEAD! DON’T WASTE YOUR TIME OR MONEY HERE! I ASKED FOR A REFUND SINCE MINE WON’T BE HERE BY HALLOWEEN AND THEY HAVE BEEN IGNORING ALL OF MY EMAILS EVEN THO THEY CLAIM THEY’LL GIVE YOU A REFUND IF IT WON’T MAKE IT BY HALLOWEEN. THE CUSTOMER SERVICE IS HORRID AND THE ARE VERY UNPROFESSIONAL, WOULD NOT RECOMMEND!!!”
“Customer service is almost non existent it seems. I emailed them about canceling an order because they don't give you that option up front, and they will not get back with me over a 24 hour period, which is when the full refund would be available. Very unhappy”
“The costume received is not at all as advertised.
Not the right sizing or fabric. I feel
This website is a scam.
They tell you the return shipping costs are too much then offer a coupon to spend even more money… on more falsely advertised items.”
“I ordered many times on Cosplaysky and worthed every time! They are very concerned on what a cosplayer needs to be confortable and getting the best results at the same time. They also have two ways of shipping to get everything on time!
My Rayla costume is one of my favs on my wardrobe and I'll keep trusting on them!”
“I ordered a Ganyu costume and wig from cossky and am happy with what I get ) wig fiber is soft and the shade perfectly matches the character, the quality of the costume is really good ) so I'll definitely order something again from this shop.))”
“They always has high quality costumes and a good size's chart. I'm from Spain and there I can use M size (my size here in Europe). Costumes arrive in less than a month.”
“I received a Mitsuri suit with shoes, excellent quality, the size fit me, I really like the result. The parcel traveled for about a month, quickly enough to our country. Thank you!”
“The material was all very good quality and I’m in love with it! The outfit isn’t the exact design of the character though and the clip on the collar of the shirt it’s the very sturdy. other than that, I love it!”
