“I’m glad I read the reviews first . These companies from China or wherever they are from . Constantly post of Facebook and Facebook knows they’re bogus fraud but yet I’m still they let them keep advertising.. that’s cause for every dollar spent Facebook gets a kick back . From now on when we order from these bogus fraud companies especially off of a post from Facebook. We should be able to get a refund back from Facebook. Then that way they would stop letting g these scammers post or advertise on Facebook site .”
“Buyer beware. DO NOT PURCHASE FROM THIS COMPANY. I bought some boots, which upon arrival were very poor quality and looked nothing like the picture online. The website advises you can return the items, however on trying to do so I was advised that return postage would cost me in excess of $35USD and that I should accept a 15% refund and keep the shoes (which cannot be worn). I checked the return policy before purchasing, and as I only paid $15 postage this was the basis I considered any returns I may have to make. They are slow at responding to emails (I'm guessing in the hope I will just give up).”
“Company is a fraud, I order shoes thr shoes were coming apart. The keep offering me a percentage of the cost, a very low percentage 15%, and i can keep the shoes that i can even wear once. This is laughable. Buyer Beware
I smell a SCAM!!!”
“I order some shoes from here over a month ago and I still haven’t received my shoes. This place is a SCAM SCAM SCAM! They just keep responding to my email giving me some BS. It doesn’t take 3 weeks for a tracking number. I still haven’t received my product that I order”
“Customer service is nice, but I’m trying to return two pairs of shoes that run big and don’t fit. They tried to give me a partial refund and I kept saying no just send me the return address for a full refund. The email I get this morning is sorry the address is temporarily unavailable…. So I can’t return the shoes…. Yea that sounds shady and they are not refunding my full amount.”
“Order shoes in November..2021...here we are in Jan 22....I have yet to get my order...I have wasted my 60$ on boots ...I was wearing with my bday outfit ...an epic fail..this company... I emailed them. Whom evers in charge... very unprofessional with the responses”
“This company is a joke I ordered shoes in August and I still haven't received them I email them every day only to be told that they have been shipped don't waste your time or money”
“Ordered sandals 5 weeks ago and they have not arrived. I email every day and they just fob me off. Terrible company terrible customer service.
DO NOT ORDER FROM THIS COMPANY”
“After waiting weeks for order they arrived wrong size I ordered uk4 37 they sent uk3 36 emailed and was told I ordered 36 think I know size of my feet.”
“I bought from cozysandal.com
My sandals were too big and really poor quality. I get the same reply each time when I ask for a returns label saying they sent me the correct size and there is no returns address. Just stone walling. Do not buy from this company, they do not honour their returns policy and their products are very poor”
“DO NOT BUY FROM THIS COMPANY ITS NOTHING MORE YHAN A SCAM!
They tell you the shoes are made in Germany but it’s actually China. They send you a shoe which is not the size you ordered then they don’t do refunds or return and say they sent your size...TOTAL SCAM my photo shows a comparison of my shoe size 5 on the left and the shoe I received which is supposed to be a size 6!!!!”
“BUYER BEWARE - FRAUD
This company is unscrupulous! Their website has glitches and reverted my chosen size to a size 5. When I advised them of this & tried to negotiate an exchange, I received the below reply highlighting that THEY DO NOT HONOR THEIR RETURNS POLICY.
cosysandals wrote: "Dear customer,
We apologize for the inconvenience caused to you, your package has been packed up and sent out.
So we are unable to fix the color/size for you.
Your kind understanding will be highly appreciated.
Best regards
Adele"”
“This company is terrible to deal with I place my order in mid April when I still hadn’t received it in the beginning of May I reached out to them. I was given the run around for weeks being told my shoes were “stuck at the post office”. That isn’t a thing. I eventually filed a dispute with PayPal and then miraculously my shoes became unstuck at the post office and I received them in June. The only reason I’m allowing 2 stars is because I did finally receive my shoes and they are cute but I doubt that would’ve happened had I not filed a dispute.”
“Horrible it's been a month and a half! Beginning to think this site is a scam only the shipping label has been created . I emailed the company saying where is my order demanding a refund and they only say sorry for your inconvenience please wait a few more days. Well the shipping label was "created a month ago and is not in transit like they lie and say it is. I can check fedex with the tracking number instead of the bogus tracking site they send you to that looks foreign. If this company is based out of the US why do I get deliveries faster from china?? Do not order from the site!!!”
