“Excellent customer service my tablet crashed half way through my booking . I was contacted by a very helpful lady who completed the booking for me. The cottage we stayed in was perfect Will definitely book again.”
“I made a telephone booking being an oldy technophobe. Fabulous and helpful staff who went out of there way to find answers if they didn't know them. Great value for money on a super spacious cottage. Just what we wanted.”
“Had a problem booking online and contacted the customer service who sorted my booking promptly and successfully, had a great holiday and would return”
“Easy to use website. Had a slight issue with my booking so had to call customer service. Very friendly and helpful staff were able to fix the issue straight away.
Would definitely recommend and use again.”
“We've used cottages.com, in their various guises, many times now and have always found them to have a vast amount properties on there website, but very easy to filter and find exactly what we are looking for. The cost has always been good, again they seem to have properties at whatever price level you happen to be looking for. The one time to date that we have actually spoke to Customer services, due to adding a dog to our clan and the original property we'd booked didn't accommodate pets, and they were excellent, they couldn't do enough to help us find another cottage, a few miles from our original location, that was pet friendly. And they swapped the booking for us, with no problems at all.
We will undoubtedly be booking through them again in the years to come.”
“I have used cottages.com a few times now and would definitely recommend the site, it has a vast amount of cottages to choose from. Highly recommended.”
“Great weekend with the family aged between 4 to 90 years old and the dog in a lovely house in Buxton. Just a short 5 min. walk to Town center.The indoor swimming pool was a bonus and the children loved it. Would definitely book again.”
“Great selection of properties, and the team are always helpful with any enquiries. Recently had to make a change to a booking and was very impressed by how easily they made it happen.”
“the service was great ,booking was easy with no hidden extras ,staff very friendly and efficient , and even sent directions to Milking Moo cottage at Germansweek near Okehampton Devon ,and what a lovely cottage it was , thankyou”
